||Return & Exchange Policy
|27356917 ||Appreciate quick delivery ||nev******* ||2017-06-23 ||Answered|
| ||Hello, |
I am a repeat customer and I urgently require the diapers (cannot wait till after Hari Raya). Your delivery has always been very quick. Would it be possible for a delivery either on Saturday or Sunday please ??
Order : 219990039
Thank you very much.
[Re] Appreciate quick delivery
Dear customer, according to your tracking number you will receive it within today -the day after(business day), if you do not receive by then please contact Qxpress at 6661 9100 . Thank you.
Dear customer, I believe u should have well received your parcel. Thank you.
(Jun 28, 2017 15:26)
|27046700 ||Inquiry related delivery from amy**** ||amy******* ||2017-05-30 ||Answered|
| ||Order #216628095 has not been delivered. Please advise delivery time ASAP! Your service is lousy. |
[Re] Inquiry related delivery from amy****
|26977015 ||Inquiry for the item from nj.**** ||nj.******* ||2017-05-24 ||Answered|
| ||Hie |
When would the pampers drypants size L restock?
[Re] Inquiry for the item from nj.****
Dear customer, we do not have a specific date. However we will update when the stocks are in, kindly check back once in a while to make sure. Thank you for your support.
|26968055 ||Inquiry related cancel and refund from may**** ||may******* ||2017-05-23 ||Answered|
| ||This order was delayed , and it was not updated since 17 may . Today is 23 and it was still under preparing ? Please cancel and refund me fully asap |
[Re] Inquiry related cancel and refund from may****
|26942934 ||Inquiry related cancel and refund from vik**** ||vik******* ||2017-05-22 ||Answered|
| ||order no. 215483120 |
I have waited for 12 days and now i get a whatsapp asking me to cancel the order? while all the items i had ordered are still available to order. i dont understand?
this is the worst experience i have had here..Why dont you cancel the order and pls send me back my refund...never ordering again from this shop...
[Re] Inquiry related cancel and refund from vik****
|26936526 ||Inquiry related delivery from Mop**** ||Mop******* ||2017-05-21 ||Answered|
| ||Dear seller, my cart no. 110547216 says shipping scheduled 19May, I called your office on 19May, a lady told me will help me expedite and receive the items by 22May instead. On 19May evening, I see no changes to the order status & called again, but the office lady has knocked off. As of now, my order is still not on delivery yet, may I confirm that I can receive the items tomorrow (22May)? I've spent time waiting on 19May just to realize there's no delivery, hope the items can be delivered by 22May. Thank you so much for your help on this. |
[Re] Inquiry related delivery from Mop****
|26923229 ||Inquiry related delivery from vik**** ||vik******* ||2017-05-19 ||Answered|
| ||Order No: 215483120 |
Hi i placed my order on May 10 and the scheduled shipping was May 16 however my order hasnt shipped yet. when can i expect my order it has been over 8 days since i have ordered. Thanks
[Re] Inquiry related delivery from vik****
Dear customer, we will check and get back to you. Thank you
(May 22, 2017 17:37)
|26762807 ||Order no. 214943599 ||kea******* ||2017-05-07 ||Answered|
| ||I placed my order on 03 May. The order info tab says that estimated shipping date is May 05, 2017. Not only I have not received the item until today (07 May), there is not even any shipping notification. This is means that the item is not even being shipped out. I have already indicated my urgent need for the diapers during my ordering but your service is a big disappointment. Please ship the diapers to me asap or else I'll just stop patronizing this store. |
[Re] Order no. 214943599
Dear customer, according to your tracking number you will receive it within today -the day after, if you do not receive by then please contact Qxpress at 6661 9100 . Thank you.