||Delivery by Qxpress
||Delivery by Singpost Normal Mail
|21504336 ||Delivery ||jen******* ||2016-03-24 ||Answered|
| ||Pls refer to your emails dd tdy at10.29 am and email dd 22 Mar 2016 at 8.12 am. There should be 4 pcs altogether but you sent only 3. Two pcs of size 31 and two pcs size 30 of which u sent out only one pc of size 31. I hv ordered 4 pcs under two purchases. Pls check n revert to me. |
Please be assured that we have shipped out 4pcs to you. You may refer to your Qoo10 account order page.
|21469674 ||Size 31 ||jen******* ||2016-03-21 ||Answered|
| ||I hv in fact ordered your last pc of size 31 dark blue order no. 166864580, thats is why i ordered another pc of light blue size 31. If you do hv another size 31 dark blue, i dont mind hvg it to replace order no. 166864580. But pl ensure u should ship out the correct number of pcs to me. Tks. |
[Re] Size 31
We do have another piece of dark blue in size 31 on top of your order. We will replace your order no. 166864581 with a dark blue piece in size 31. Your total order will be:
Dark Blue, Size 31 (2pcs)
Dark Blue, Size 30 (1pc)
Light Blue, Size 30 (1pc)
Kindly confirm if the above is correct.
Thank you! Our apologies for any inconvenience caused.
|21435609 ||Cart no. 101504109 & 101475800 ||jen******* ||2016-03-18 ||Answered|
| ||Hi, i juz placed another order this morning. Could you please ship out the above 2 orders together? Tks! |
[Re] Cart no. 101504109 & 101475800
We have noted on your request and will ship them together.
|21414961 ||Ready stock?? ||jen******* ||2016-03-16 ||Answered|
| ||Hi, received my order (101359410) n love it very much. I ordered agn but managed to place order for only 2 pairs of size 31. New cart no. Is 101475800. I still need another 2 pairs. Do u still hv stock for size 31? Preferably dark blue in colour. |
[Re] Ready stock??
We are happy to hear that you love your purchase. We do have 1 last piece in size 31 dark blue.
|21325471 ||Request to Change to bigger Size of 29 (Order: 162267352) ||aso******* ||2016-03-09 ||Answered|
| ||Hi, |
Please advise if I can exchange for size? I would like to change to size 29 (which currently, I am buying size of 27 which is too small for me).
Kindly let me know on how can I return the short to you for the size ex-change.
You can contact me at my mobile nos: +65 9672 0669
Looking forward to hear from you.
[Re] Request to Change to bigger Size of 29 (Order: 162267352)
Sure you may. However we will require you to send the item back to us in brand new resaleable condition in its original packaging (we will not be liable for mailing cost). After receiving the item, we would verify the condition and then send you a new piece for exchange. Please find our address below.
50 Genting Lane #05-01C S(349558)
Alternatively, you may wish to bring it to our address at 5 Lorong Lew Lian for exchange on the spot. If you would like this option, please email to firstname.lastname@example.org to set an appointment.
|20627417 ||Measurement for size 26 and size 27 ||ogg******* ||2016-01-12 ||Answered|
| ||What's the measurement for hip and waist for classic blue and dark blue! |
[Re] Measurement for size 26 and size 27
Here are the measurements:
Size 26 - Waist 31cm, Hip 34.5cm
Size 27 - Waist 33cm, Hip 37.5cm
Please note that the material is slightly stretchable.
|20219920 ||measurement ||hon******* ||2015-12-11 ||Answered|
| ||Hi, may i know what is the waist & hip measurement for size 30 & 31? |
Please find the measurements below.
Size 30 - waist 70cm, hip 82cm
Size 31 - waist 76cm, hip 86cm
The material is slightly stretchable.
|19219773 ||length of shorts ||che******* ||2015-09-26 ||Answered|
| ||hi! may i know whats the length of a size26 shorts? thanks! |
[Re] length of shorts
Dear Customer, for size 26, the length of the front of the shorts is 25cm, and the length of the back of the shorts is 29cm. Thank you!