Heaven Apparel
Heaven Apparel Join Fellow
Qstore
16,168 Fellows
$5.00
GOOD MINISHOP RATE 90%
0.00

Petal sleeveless top-Good Quality Ladies Blouses / Ladies Tops / Sleeveless Tops / Suitable for OL / Casual tops


Notice

Subject Register Date
NOT liable LOST normal mail. Normal mail at your Own Risk. Seller 2016-12-02
Buying Tips Seller 2016-11-24
Return & Exchange Policy Seller 2016-04-22
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Manufacturer/
Place of origin
OEM Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Dear buyers, we are not liable nor responsible for any parcel mail via normal mail. Use normal mail at your own risk as norma mail does not provide any tracking number. If it's lost, we cant do any check with Singpost.
We highly encourage and recommend you to use Qxpress.
We offer free Qxpress for purchases over $40.

Notice
Seller

- Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
- We cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
- NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress nor Singpost.
- In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
- We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.

Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

No Cash refund, we do offer exchange option for our customers.


Notice
Seller

We apologise but we are unable to offer any refunds.
But we do allow customers to do an exchange with us.
Please contact us for more details.

Notice
Seller

Dear customers

Due to festive season, we have experience delay in Singpost Normal Mail delivery.
Please note that we WILL NOT be responsible for any delay in Singpost normal mail delivery or lost mail via Singpost Normal Mail. Please use Qxpress with Tracking services available for peace of mind.

For urgent orders, please select Qxpress.

We provide FREE QXPRESS for orders above $40.

Thank you for your support and understanding.

Answered
2016-05-24
rik*******
User

Hi able to opt for normal mailing instead? Or self collection?

User

Hi, yes we have.
http://list.qoo10.sg/item/19-MAY-UPDATED-LACY-LACE-PEPLUM-SLEEVELESS-TOPS-PREMIUM-OL-LADIES/453555223
You may purchase from here.
Can be normal mail, qxpress or self collection at our shop located at tampines century square

Unanswered
2016-02-12
del*******
User

Hi Seller,

will you restock pink colour again?

Answered
2016-01-14
lye*******
User

Any inner lining? Is it double layer?

User

Hi,
Thank you for asking.
For petal design there is inner lining. :)
Outer layer is the lace, inner layer is "satin-like" layer. :)

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