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★Qoo10 Japan ranked NO.1 MEGA HIT ITEM★European StyleTrendy Pocket Long Cardigan


Customer who recommended this item
192 (Based on 274 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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Item Q&A(9)

Status
Question & Answer
Date
Member
Answered
2016-01-01
tri*******
User

I would like to have a refund. This is the first time im so frustrated at the item ive received. The item you gave me is TOTALLY TOTALLY DIFFERENT FROM WHAT WAS SHOWN IN UR PICTURE! I know there might be some slight difference but THIS DIFFERENCE IS TOO RIDICULOUS! FIRST, ITS NOT LONG AT ALL! ITS SO SHORT AND SECONDLY, THE SIZE IS SO SMALL AS IF ITS MEANT FOR M SIZE WOMAN. What is this?
I want a refund. Please reply me asap.

User

Refund available. Please refer to the attached file. We're terribly sorry.

User

Hi i had alrdy filed for the refund. Kindly advise which address should i send to please.

User

Hi.
This is because you have to pay for the shipping of your change of heart.
The reason for the return is by setting a wrong is that we pay the shipping delivery.
It is small in size again, so you choose the remorse should be set so that you are shipping deducted.
This will send the goods back to us refundable difficult.
Please contact us again after your change.

User

Sorry i dont understand u. I didnt say i mind paying the shipping fees in my msg. I just want a refund of the item and as per stated, its not just the sizing issue. The whole item looks totally different from your listing. I had send query to u and u r the one who says that refund possible.
So to summarise my qns is - which address should i send to?

User

Sorry, if my item failed to satisfy your expectation. Please return the item to #205, 387-6, Jangan 1(il)-dong, Dongdaemun-gu, Seoul, Korea. I will proceed the refund. Thanks for your time

Answered
2015-12-08
far*******
User

Hi, May I know if the cardigan is exact in picture? And is there any discount if i buy 2 or more?

User

Hello.
I'm so sorry. There are NO other picture. And NO other discount.
Thank you.

Answered
2015-11-19
lov*******
User

Hi seller,

I had placed order for 2 pieces of black cardigan but I only received 1 piece. I have filed NRC. Kindly send it to me another piece.

Thank you.

User

Hello.
I'm so sorry.
This item will ship today.
Thank you.

User

Refund me now! I have yet to receive my 2nd piece! Been a week since 23 Nov you mentioned that you have resend another piece on a invalid tracking number, till today it did not reach!

User

Hello.
I'm so sorry.
The problem occurred on shipping.
I refund your money right now.
I really sorry.
Thank you.

User

I do not see any refund process. Please refund it now!

User

Hello.
I already refund your money.
Thank you.

Answered
2015-10-23
ICE*******
User

HI SELLER KINDLY ADVICE AS THE SLEEVES IS SEW TOGETHER WITH THE SHOULDER HOW TO WEAR.
TQ

User

Hello.
I'm so sorry.
Do you want exchange? or I refund your money.
I really sorry.
Thank you.

User

Hi seller kindly refund . Tq

User

Hello.
The refund process has been completed.
Defective items do not send me. Please be discarded.
I'm so sorry.
Thank you.

User

Thanks.

User

Thank you.

Answered
2015-10-14
jli*******
User

Kindly advise on the length in cm.. and if charcoal is grey colour?

User

Hello.
The length is 80cm and charcoal is grey colour.
Thank you.

Answered
2015-10-13
psd*******
User

Hi seller l'm interested to buy your item just to check what is the colour of the model wearing because the colour it seems different the 5 colours?

User

Hello.
The colour of ther model wearing is wine.
http://qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=436664832
Please check detailed 5 colurs.
Thank you.

Answered
2015-10-13
cho*******
User

Hi Seller,

Why is my item still on request? It's nearly a week.

Thank you.

User


Hello.
I'm so soryy.
The shipment of the goods has been delayed. Because It is so popular.
It will be sent out on October 14.
You can receive on October 19 or 20.
I really sorry.
Thank you.

Answered
2015-10-12
cri*******
User

Hi, your item info says free size but gave bust measurement as 90cm. Will it fit me comfortably as I'm a XXL?
If not, do you have similar pattern, colours and material but in XXL size? Same price too! :o) Thank you.

User

Hello.
I'm so sorry.
It can put on size M maximum.
It can not put on size XXL.
I have not similar pattern, colours and material but in XXL size.
I'm so sorry.
Thank you.

Address
369 - 398 Jangan 1(il)-dong, Dongdaemun-gu, Seoul 375-11,gongamdae,102-702ho
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