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Dear All,Kindly note that we have moved to our new office at:Bizhub 2828 Senang Crescent #04-06 Singapore 416601.Opening hours for store pickup:Monday - Friday 11am - 5pm For all store pickups, kindly text/ whatssap to our number at 9696 6559 the following details; voucher number items purchased order number⌚preferred date and timeAlternatively, you may also email us at email@example.com for store pickup.For store pickup orders in bulk, kindly email us at firstname.lastname@example.org.All our products are authentic. We welcome you to drop by and have a look before deciding to buy. You may purchase from qoo10 and collect on the spot! Otherwise we only accept cash payment in store. To celebrate our move, like our facebook page https://www.facebook.com/mybeautystorysgp/ and receive a free gift for every store pickup from 5 September 2017 to 31 December 2017!
Return & Exchange PolicySubmission of claims - Any return of exchange of items will be applicable within 7 days upon receiving of the itemAny shortage of item or wrong item received - Provide picture of the item contents within the parcel package.Defective item issue - Provide picture of the defective area of the received item.Any change of mind from buyer's end - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached. Provide picture of the item to seller end. Shipping fee will be incurred from buyer's end.How to submit return or exchange from the buyer's end? - Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
Wondering if our products are authentic? You are welcome to drop by our physical store to have a look for a peace of mind! Then, when you are confident, you can purchase and collect on the spot with your mobile via your Qoo10 app! Strictly by appointment only. Sms or WhatsApp 96966559 for an appointment! Thank you for shopping with Mybeautystory!
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Great product and super quick delivery.
SK-II:Facial Treatment Essence 330ml
Item well wrapped in bubble wrap and came with a free sample. However box a little dented but item intact.
Will purchase again if need
SK-II:Genoptics Spot Essence 50ml(-S$16)
Ok..good price..hope there's more offer
Thanks for the free samples
Hi,do u have FTE 330ml with bottle head, or all are with pump head? And may I know manufacturing date as well?
Hi, our FTE 330ml is all pump head. The MFG date is Aug 2017. Thanks.
can i arrange Qdelivery to pick up the item from you pls?
Hi, yes you may. Kindly provide us with the details for us to process on our end. Thanks.
Hi!I want to purchase SK 2 FTE and RNA Power cream as a gift. So I would like to ask if the safety seal of the products will affect the overall quality of the products? And are the products being opened before hand? Thanks!
Hi, our full size products do comes with the safety seal. All our products are authentic and new. Thanks.
Hi seller, do you sell SK 2 Facial treament repair C?
Hi, yes we do. Below is the link. Thanks. http://list.qoo10.sg/item/THERE-IS-STILL-TIME-CRYSTAL-CLEAR-SKIN-IN-14-DAYS-SK-II-GIFT/501840301
What is your store opening hours?
Hi, our office hours are Monday - Friday, 11am-5pm. Thanks.
Hi if i have opt for self collection and i unable to go down can i ask someone to pick it up for me? Thanks
Hi, yes you may request another to pickup your order for you. He/she will need to provide the order number for verification. Kindly contact us at 9696 6559 to arrange for an appt. Thanks.
Hi This treatment essence manufacturing date is ? Or when is the expiry date ?
Hi, the manufacturing date is Mar 2017. It will expire in 3 years time. Thanks.
Hi, I have not received my order which I ordered more than a month ago, kindly advise status.
Hi, kindly provide us the order no. and item ordered for us to check on our end. Thanks.
Order no: 224642107 (SKII FTE 330ml + 120g cleanser) 2 sets
Hi, you have chosen to do store pick-up. Kindly contact us at 9696 6559 to arrange for an appt. Thanks.
There isn’t any posted question about item.