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my order no 36493305 order date 25 oct 2013 till now i yet to receive item.
Dear customer,The goods have been sent out.Chinapost registered airmail will takes about 3-4 weeks. I just query for you, has a track record. tracking number:RB434542633CN Query the address: http://www.17track.net/cn/result/post.shtml?nums=RB434542633CN Thank you for your support.Regards
Hello,Regarding the inquiry earlier, I have successfully received the dresses. Thank you for giving me the link to the tracking service.However, I regret to inform you that the cutting is too small for me. I would wish to exchange for a bigger size, which is L size. Is there any way I can do this? Do I need to send the item back?For your reference, my order numbers are 34742825 and 34742826
Dear Customer,We are willing to change for you.1) First of all Please email us (email@example.com) the following information to check your orders and confirm the delivery addressa) Customer name:b) Customer Delivery address:c) Customer contact no.:d) Date of Delivery: e) Gmarket order no. (or Cart no.)f) Exchange item(s): 1) from ??? to ???2) from ??? to ???3) from ??? to ???4) from ??? to ???*We can’t provide any meet-up or self-collection due to time constraint and seek for your understanding.*The exchange request should be within 1 week from the delivery date, otherwise it will be rejected.*The total amount of the exchange items should not be less than the total amount of the return items, the excessive amount will be ignored if it happens.*Please take note any return mail (bernabeu) without following missweet shop procedure will be rejected. thanks and good day:)
Hello,Thank you. I've sent the email. However, how do i send the dresses back to you? Thanks!
Hi,We have sent the information to you.Thank you again for your support.
Hello,May I ask where did you send that information? I did not receive instructions to send the dresses back. Furthermore, when I try to email the email given to me by you, using my hotmail account, it keeps bouncing back and I'm unable to send the email. I've used my gmail to send the email. Can you please check if the email has reached you? My email is (yatokagami@gmail)Thank you for your patience with this matter.
HiI here have not received your email, you can try again sent to my firstname.lastname@example.orgIn addition I also try to send email to your email, please check if received
Hello,I've sent you the email with the information you need. Can I know what should I do next? Thanks.
HiI have send you email the shipping address and details, pay attention to check,Good day
Hi,I noticed that we would have to pay for the shipment when you are sending the item back to us. How are we going to do that? Thanks!
Dear customer,When we received your return, We will arrange shipment for you immediately.from our side to Sin is 7S$.You can top-up in here( http://list.qoo10.sg/item/POSTAGE/411386804?sellerview=on ).Choose the Item Qty 7.After place order, please leave a message to us.thanks~
Hello,I already have sent the item to my post office. I hope we are still within the 1 week exchange.As for the resending of the package from you to me again, will the shipping I pay for be registered?Thanks for your patience!
Dear customer,Please first top-up shipping costs（S$7）,When we received your return to clothes, we will immediately send a new size for you.thanks~
Hi,I've noticed that my item has reached China and you might be expecting it soon. When you do send it back, will be it registered? and when can I receive the dresses?
Hi,I received your return today,I received your return today, but I'm very sorry, TZ3541 no XL size, because many factories are here in the fall and winter, summer dress size is not very full, you see can change the other, we have new products recently oh,Good day,
HiCan you send me the URL so that I can re-choose other dress.
Hi,http://list.qoo10.sg/item/QUALITY-LUXURY-DRESS-AND-SHIRT/410630471?sellerview=onLooking forward to your reply as soon as possible,Best wishes,
Hi, I have selected WS1071,size L, please advise what should I do next. Do I have pay anymore money?
Hi,Thank you for your reply, this is ok, the dress in stock can arrange delivery soon, just WS1071 more expensive than TZ3541 s $5, need to replenish price difference oh,Thank you again for your support and understanding,Best wishes,
Hi Please advise how do I pay the $5, can you show the the step or URL that I can make payment
Hi,You can top-up in here ( http://list.qoo10.sg/item/POSTAGE/411386804?sellerview=on ). Choose the Item Qty 5. After place order, please leave a message to us. thanks~
Hi, I have done just done the payment of $5. Please advise when will I get the dress. Have they shipped out the 1st dress.Thank you.
Hi,I have received your message, we will arrange shipment, two dress shipped together, a week is expected to receive, thank you for your understanding,Good wishes,
Hello, it's been 2 weeks since I've purchased my dresses from you. I have still yet to receive them. Are you able to check the location of the package? Also, what if I do not receive the dresses? Can I ask for a refund?My order number is 34742825 and 34742826Thanks!
hi,The goods have been sent out.Chinapost registered airmail will takes about 3-4 weeks.I just query for you, has a track record.tracking number:RB255270776CNQuery the address: http://www.17track.net/cn/result/post.shtml?nums=RB255270776CNThank you for your support.
There isn’t any posted question about item.