Starblink
Starblink Join Fellow
Brand Qstore
21,017 Fellows
POWER MINISHOP RATE 90%
12.90

Quality Sweathers !! Over 30 Designs


Customer who recommended this item
113 (Based on 129 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-28
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-28
How to submit return or exchange from the buyer's end? Seller 2016-04-28
more
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (129)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 12, 2017 cru*******
Recommend Nov 23, 2016 Ser*******
Highly Recommend Nov 16, 2016 cyn*******
Recommend Oct 03, 2016 jac*******
Highly Recommend Sep 27, 2016 ivy*******
Recommend Sep 21, 2016 sha*******
Recommend Sep 12, 2016 jei*******
Recommend Jul 09, 2016 zof*******
Highly Recommend Jun 29, 2016 cin*******
Highly Recommend Jun 22, 2016 cin*******

Item Q&A(11)

Status
Question & Answer
Date
Member
Notice
Seller


Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

Hi, please take note that we have changed our email address from previous enquiry@star-blink.com to starblinkenquiry@gmail.com. Thanks

Answered
2016-09-23
ale*******
User

Hi...the material is it cotton?

User

Hi,
It's 65% cotton and 35% polyester.
Thanks.

Answered
2016-09-17
prs*******
User

Hi, please restock dream rabbit and glasses rabbit. Thanks.

User

Hi, sorry there won't be anymore stock. Thanks

Answered
2016-05-14
ben*******
User

What is the hip dimensions for items LKC-2 and LUXJ-10

User

Hi,

We will get back to you shortly.

Thanks.
Hi,
For which size?
Thanks.

User

What is the hip dimensions for both items please.

User

Hi,
Which size?
Thanks.

User

The hip dimensions for items LKC-2 and LUXJ-10 sizes M and L.
It will be good if in your dimension charts you put down the sizes for the hips since these are
straight cut dresses.

User

Hi,
LKC size M hip is 80cm. size L hip is 86cm.
LUXJ-10 size M is out of stock and will not restock. LUXJ-10 size L hip is 90cm.
Thanks.

Answered
2016-05-13
ela*******
User

Sorry,

Even my order amount is $44.70, is still charge the shipping cost! please advise.. tks

User

Hi,
As long as you purchase the items from our store and it's under same cart and above $39.90, you will get free shipping. You can cart out your orders. If there's still charges, we will refund back. Please update us.
Thanks.

User

Hi,

done my order and payment, still charge me the postage!
Please check my cart no. 102631488. Tks

Attached my receipt.

User

Hi,
We will do a partial refund of $4.69 to your Qaccount under Order number 173652666.
Thanks.

User

Hi,

Saw u cancelled one of my item and refunded me, but still yet to refund me the shipping cost.

User

Hi,
We will inform you once the partial refund is done.
Thanks.

User

Hi,

Since my order till now i have yet to receive any update for the shipping cost refund, please get it done soonest as possible before i take other action! thanks.

User

Hi,
Refund is transferred to your Qaccount under order number 173652668.
Thanks.

Answered
2016-05-12
ela*******
User

Hi Seller,

May i know the shoulder width? cause i saw comment that size is quite small....

Hope you can help to measure it...

Thanks

Elaine

User

Hi,
Please provide item code.
Thanks.

User

S05 #02
S05 #14
S05 #15
S05 #19

User

Hi,
The 4 pieces shoulder width are 39cm.
Thanks.

User

Hi Seller,

Thanks for the reply.

Between, i'm doing the order but may i knw the shipping cost i still need to pay?
even i'm ordering 5pcs from your store?

User

Hi,
Please choose Qxpress if the total payment is over $39.90.
Thanks.

User

Hi Seller,

Please see my attachment for the shipping cost.
I order 5pcs but still charge the shipping fee... pls advise.

Thanks

User

Hi,
I cannot see the attachment. How much is the total payment?
Thanks.

User

Total payment is 39.83$!
and the shipping fee is $4.69, so total is $44.52

User

Hi,
You must purchase $39.90 to be eligible. Your total payment is $39.83.
Thanks.

Answered
2016-01-06
hla*******
User

Hi
have you sent the item already?

User

Hi,
S05-35 is instock. We will arrange the parcel to be mailed out if possible today.
Thanks.

Answered
2015-08-22
she*******
User

I have yet receiving the sweater, please check and advise. Thanks.

User

Hi,
Please provide cart/order no. for us to check.
Thanks.

Answered
2015-02-16
ade*******
User

HI, do you still have stock for S05 no.14 and no.19?
Thanks

User

Hi,

It is completely sold out.

Thanks

Ask Question
Policy & Notice