- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $30.00 purchase.
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Login to your buyer account: MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select “Cart No.” > Select “Return” or “Exchange” under ‘Apply & Remark’.We will assess the claim issue with the provided picture and inform on the progress.
1. Any return of exchange of items will be applicable within 7 days upon receiving of item.2. Shortage/ Wrong item received: - Provide picture of item contents within the parcel package. - Provide picture of the parcel package with the delivery information.- Shipping fee will be incurred from seller end.3. Defective item:- Provide picture of the defective area of the received item.- Shipping fee will be incurred from seller end.4. Buyer’s change of mind:- Would like to change to other available products or does not want the item anymore.- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.- Provide picture of the item to seller end.- Shipping fee will be incurred from buyer's end.
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Item received fast & in good condition. Thanks seller.
Top:Eunice Top | Color:Light Blue(+S$2)
Item received in good condition :) Have always been ordering frm this shop. Recommend!
Top:Amanda Top | Color:Navy Blue(+S$1)
Seller was nice enough to let me exchange the Colour when order was placed. The top is also in good condition! Non sheer and of good material. Would purchase again if there's Any nice pieces :)
Top:Ophelia Top | Color:Grey(+S$3)
item received fast and in good condition
Top:Amanda Top | Color:Light Pink(+S$1)
Super gd buy. Will buy again when hav new stock!!
Top:Victoria Top | Color:Beige(+S$2)
Top:Ashley Top | Color:Blue stripe|white(+S$2)
Top:Amanda Top | Color:Black(+S$1)
Top:Olinda Top | Color:Black
Top:Doris Top | Color:Grey stripe(+S$2)
Top:Cadence Top | Color:White(+S$2)
Hi , when will you restock ophelia top ?
Hi, Ophelia top is still in stock for all 3 colors. Which color are you looking at?
Hi , any stock for blue and grey ?
Hi, may I know which design?
Hi , ophelia top
There is only while and navy blue in stock at the current moment
Hi seller, my order no is 187330287 & 187330288. May I know when my items will be shipped out as I need them before 17 Sep. I've selected the qxpress as my shipment option. Thanks!
Hi Buyer, items have been picked up by Qxpress yesterday. You should be receiving it within 1 or 2 working day. Thanks.
May I know what type of material is this item Kara TOP ? Thank you .
Will there be restock for Jaclyn top Mint and Pink colour? Thanks :)
Let us check and get back to you, thanks
Hi sellerWhat material? Is white colour transparent? Thanks.
Hi, it's not transparent. It's hanako fabric.
Hi, May I know when will you arrange the clothes to be shipped out? It still show under shipping status. Btw, are the clothes free size? I notice there are no selection of sizes when I ordered the clothes. What if the clothes is too big, can I refund back?
Dear buyer, may I have your order number to check ? Clothes are free size, all measurements are stated clearly on the web. We do not give refund if the size does not fit.Is your order 175276260? 3 items by Qxpress? Pick up has been arranged today. They have yet to update the system. You should be receiving your items tomorrow or latest monday.
Hi,I have receive the clothing that I have ordered, material quality is good but I have a few questions:1) refer to my pic, I have ordered 2 different models of top and both sizes for the chest part are the same however when I wore it, the black fit comfortably yet the white one is tight. Why is it so?Any manufacture error? 2) secondly, refer to the pic. The white top, there's an inner piece. But that inner piece is so short that it's just covering my collar bone instead of chest part. Im suppose it should be covering till my chest part right? Is it manufacture error? For above both case, if it's not manufacture error, is it possible for me to get a refund for the white top or am I able to exchange for another top? Hope to hear from you soon.Thanks!Shiyun
Dear Buyer, we will check and revert to you. Thanks.
Hi my item number is 101778929
Thank, I will check and get back to you ASAP.
There isn’t any posted question about item.