|26613863 ||213233166 ||sno******* ||2017-04-25 ||Unanswered|
|26612405 ||415199862 ||sno******* ||2017-04-25 ||Unanswered|
|26501669 ||Inquiry related cancel and refund from est**** ||est******* ||2017-04-16 ||Answered|
| ||I have not received order 109357448, pls kindly refund me. |
[Re] Inquiry related cancel and refund from est****
I am sorry to hear that you are uncomfortable with your dear customers. In case of refund, please inquire to QTEN Customer Center. Thank you.
|26389638 ||Shipping ||oni******* ||2017-04-06 ||Answered|
| ||Hi seller, |
I would like to place an order from your shop, but ask for partial refund on the shipping cost.
I want you to send it to my place in South Korea. I suppose that the delivery charge will be lower than S$7.9 and the delivery company will not be Qxpress.
Could you please do partial refund on that cost?
Please confirm it before going ahead to place an order.
Dear customer. This product can not be shipped to Korea. If you would like to send it to your address in Korea, please use Korean open market and social commerce. (Or us501 search in Naver search window) You can also find our products there. Thank you.
|26330673 ||Inquiry for the item from fen**** ||fen******* ||2017-04-01 ||Answered|
| ||Hi, when are you rrestocking W8 Multi and Black Glitter? |
[Re] Inquiry for the item from fen****
Dear customer. Multi has been discontinued and Black will be coming back soon. We will update you as soon as you arrive. Thank you.
|26254337 ||Inquiry for the item from ash**** ||ash******* ||2017-03-26 ||Answered|
| ||Hi will you bring in new designs? More variety? |
[Re] Inquiry for the item from ash****
Dear customer. New products have not arrived yet. We will update you as soon as you arrive. Thank you.
|26173254 ||Option 22 ||jer******* ||2017-03-19 ||Answered|
| ||Hi there, are you bringing in stocks for option 22 (crochet in ivory) again? I'm looking for one in size 5. Thanks! |
[Re] Option 22
Dear customer. This item is out of stock and discontinued. Thank you.
|26109296 ||[About Item] Related Inquiries ||jtl******* ||2017-03-14 ||Answered|
| ||Hi seller |
My son's foot size is 25.5cm. Should I order US men classic ash size 7 or 8 for him?
[Re] [About Item] Related Inquiries
Dear customer. We recommend a M7 for men with a narrow foot area, and an M8 if you want to wear them in a relaxed manner. Have a nice day!