- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Usable within 30 days from payment date
Cancellation : Within 30days from payment date
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With effect from 17 June 2016, we will NOT convert Exchange requests to Refund requests anymore.- Select RETURN request if you wish to use Qxpress Return to facilitate the return (even if its to exchange)- Select EXCHANGE request only when you are coming down to do the exchange personally.PLEASE KINDLY SELECT THE CORRECT OPTION TO PREVENT DELAYS, THANK YOU.
1. Any return/exchange within 7 days upon receiving of item.2. Shortage/Wrong item received: - Provide picture of item- Shipping fee will be incurred from seller end3. Defective item:- Provide picture of defective area- Shipping fee will be incurred from seller end4. Buyer’s change of mind:- Change to other available products /no longer wants item- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.- Provide picture of the item- Shipping fee will be incurred from buyer5. Submit return or exchange from buyer’s end:- MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select “Cart No.” > Select “Return” or “Exchange” under ‘Apply & Remark’.For any return/exchange of items, kindly drop us a message on Qpost so we can facilitate.
Operating Hours:Mon - Fri: 10am to 5pmEve of Public Holidays: 10am to 12pmCLOSED: Weekends & Public HolidaysOrders from Friday - Sunday are processed on Mondays & shipped on Tuesdays latest.Hours subject to changesNot responsible if office is closed and you come down without making appointmentNO SAME DAY COLLECTION ALLOWED.For enquires/collection, please make an appointment with us via Qpost.
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I'm not a person who will give very bad feedbacks but tis really piss me off!!! Pink shoes, wore less den 30mins e first ribbon drop!! I have to pick up e bloody ribbon & I'm so embarrass when ppl look at my shoes... aft Dat when I reach my office e other side of e 2nd ribbon drop. When I reach office I will wear my own slippers, so e shoes half day I wore & it's gone! So e 2nd pic is when I'm heading hm. So I only wear e shoes for awhile & both ribbons drop. I text e person I dunno Isit e seller anot? Anyway she mention Dat she wanted to help me refund e shoes but till now since 11 Sep. soooo many freaking days she can't reply me for e refund???!!!! Wad kind of service is tis?? U expect e consumer to contact u for e refund where as u read e msg u urself Hve to reply me instead of me asking u??? I appreciate she brought Hm for me to save my trouble from gg down Yishun as she stay quite nearby me... but when I mention to refund she basically like MIA... & till now no intention to do anytin yet??? E other pair of e shoes wis fine. As I bought b4 e other colours! Seller if u c tis pls get back to me ASAP!!! Wad a shop...seriously I dun believe wad she said abt e pink shoes... nobody had encountered tis issue??? U must b joking! 😡😤more review
Code:M Flats | Size:40 | Colour:Pink(+S$10)
I tried but the size seems like bigger than what I usually wear.. Will try to wear it out to see how is it.
Code:915W | Size:38 | Colour:Nude(+S$10)
Nice shoes, comfy too. Thanks seller.
Code:Block Wedges | Size:40 | Colour:Yellow
Fit to size . hope can last thanks
Code:JRS233 | Size:38 | Colour:Black(+S$2)
Super fast delivery. Item received in good condition and is nicely wrapped.
Code:M Flats | Size:37 | Colour:Beige(+S$10)
Code:915W | Size:37 | Colour:Blue(+S$10)
Code:JRS001 | Size:40 | Colour:Beige(+S$2)
Code:Mickey and Minnie | Size:28 | Colour:Beige(+S$4)
Code:Glitter Bow | Size:38 | Colour:White(+S$7)
Code:JRS245 | Size:38 | Colour:Blue(+S$4)
Hi. Do you still have kids butterfly jelly shoes or jelly shoes with feet size 19cm?
Hi, unfortunately for this category it is not available, you may wish to look at http://list.qoo10.sg/item/SG-LOCAL-SELLER-PREMIUM-QUALITY-COMFORTABLE-FIT-MODERN-STYLE/437133412 for sizes that may be more fitting :)
Hi ,May I know do you have any stock for JRS242 Pink or Light Pink for Size 35 or 36?Thanks.
Hi, thanks for your interest, currently no stock :(
Hi, i cant find the code for JRS014 in the selection droplist. Pls advice.
Ah apologies, let us update the system - thank you and sorry for the inconvenience caused!
Hi, do u stil have stock for glitter bow pink & M Flat black both size 38? If no, when is the stock coming in? Thanks!
Hi, for glitter bow yes, for m flats no, currently no plans for restock, thank you for your interest ^^
Hi, I am wearing size 37 for most of the shoes. can you kindly advise what is the size I should wear for model Ribbon Flats and JRS244?
Hi, for both designs, if you have broad feet, it is recommended to wear one size bigger :)
How about M Flat, what size should I get?
Hi, also suggested to go one size up if broad feet.
May I know where your store is located? Thanks.
WIN 5 15 YISHUN INDUSTRIAL STREET 1 #07-13 S(768091)
Hi may I know for JRS001-IS the cutting small or normal? Must I order 1 size bigger?
Hi, it is of just nice sizing so if you have broad feet, will suggest to order one size up. Thank you!
If im a size 7, should i select 36 or 37??
Size 38! US size is the smaller digit when conversion into EU size.
There isn’t any posted question about item.