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Restocked January 12 Micro Fiber Chenille Cleaning Slipper Mop Bottom for replacement only / micro fiber Dust Mop/ Floor


Customer who recommended this item
165 (Based on 174 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Part 2 Seller 2016-04-20
Return & Exchange Policy Part 1 Seller 2016-04-20
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (66)

Customer Review (174)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 20, 2017 apl*******
Highly Recommend Oct 16, 2017 chu*******
Highly Recommend Sep 05, 2017 wen*******
Highly Recommend Sep 01, 2017 lwc*******
Recommend Aug 30, 2017 Han*******
Highly Recommend Aug 27, 2017 mj_*******
Highly Recommend Aug 19, 2017 and*******
Highly Recommend Aug 18, 2017 ter*******
Highly Recommend Aug 16, 2017 ter*******
Recommend Jul 18, 2017 ann*******

Item Q&A(15)

Status
Question & Answer
Date
Member
Notice
Seller



4) Any change of mind from buyer's end: Would like to change to other available products
or does not want the item anymore.
Item must remain in their intact condition, or otherwise unused
with their original packaging/tags/labels/seals attached
Provide picture of the item to seller end.
Shipping fee will be incurred from buyer's end.

How to submit return or exchange from the buyer's end?
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

1) Submission of claims: Any return of exchange of items will be applicable within 7 days
upon receipt of the item.
2) Any shortage of item
or wrong item received: Provide picture of the item contents within the parcel package
Provide picture of the parcel package with the delivery information.
Shipping fee will be incurred from seller end.

3) Defective item issue: Provide picture of the defective area of the received item
Provide video of the non-functioning of the product. (For electronic products)
Shipping fee will be incurred from seller end.

Answered
2015-12-06
swe*******
User

If I want to buy 4pairs can I choose difference colors?

User

hi u can select the colour under the drop down list. thank u

Answered
2015-08-04
jam*******
User

Hi, I am getting Rilakkuma pink and would like to get an additional mop bottom for it.
There is no pink colour for the replacement bottom - there is only peach, red and rose.
Which one is actually pink or closest to the Rilakkuma pink?

How about the cream colour mop bottom - is it the same as the Rilakkuma cream?

User

hi, peach will be the closest colour to the rilakkuma pink and the cream is similar too. thank u

Answered
2015-08-04
jam*******
User

If I am ordering Rilakkuma pink and cream, which colour mop bottom should I choose?

User

hi if u order the slippers itself come with the mop bottom. if u need extra, u can purchase more. colour wise is personal preference. thank u

Answered
2014-12-10
tor*******
User

Will you have refill for smaller size? 35-39.

User

hi many apologies these come in one size only. thkq.

Answered
2014-11-28
emi*******
User

4weeks already. Stock come already? wanna order slippers with replacements together.

User

hi we are expecting a shipment in a week time, not sure if the replacement mop is in it. we cant confirm till the stock arrived in our warehouse. thank u

Answered
2014-10-27
emi*******
User

May i know when got stock for the bottom replacement?

User

hi sorry restocking in process might take ~4 wks or so.

Answered
2014-10-11
sg9*******
User

can I check when is the stock arriving for the bottom replacement?

User

hi we have update the inventory. thank u

Answered
2014-06-04
yat*******
User

The price is for one piece ?

User

1 pair. thkq

Address
PANTECH BUSINESS HUB 196 PANDAN LOOP #02-33
Available during
MON-SAT: 9:30am ~11 am; 1.30- 5:30 pm SUN, PH: closed
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