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- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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1. Submission of claimsAny return of exchange of items will be applicable within 7 days upon receiving of the item2. Any shortage of item or wrong item receivedProvide picture of the item contents within the parcel packageShipping fee will be incurred from seller end3. Defective item issueProvide picture of the defective area of the received itemShipping fee will be incurred from seller end4. Any change of mind from buyer's endItem must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attachedProvide picture of the item to seller endShipping fee will be incurred from buyer's end5. How to submit return or exchange from the buyer's end?Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
Dear buyers, we respect if you choose normal mailing.But if the item is lost during transit, we will not be responsible for the lost.Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.Dont come and tell us that u have never lost any normal mail before.Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.We respect your choice and I hope you respect us too. Thank u very much!
Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing. Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)Registered Mailing: 2 - 5 working daysPlease take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!Thank you for your understanding.
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Phone:Galaxy Note 8 | iTem:Ringke Slim | Color:Sky Blue(+S$6) | Accessory:None | Screen Protector:None | Tempered Glass:None
This is my 3rd purchase from ringke, previous times for other models. Great protection on the phone. Love the minimalistic design, size and clarity to show off the phone.
Phone:Galaxy Note 8 | iTem:Ringke Fushion | Color:Clear(+S$7) | Accessory:None | Screen Protector:None | Tempered Glass:None
Not for tempered glass user. The cover will not fit nicely on tempered glass screen.
Phone:Galaxy S8 | iTem:Ringke Onyx | Color:Black(+S$5) | Accessory:None | Screen Protector:None | Tempered Glass:None
Item look good.second case from this brand
Phone:Galaxy Note 8 | iTem:Ringke Air Prism | Color:Smoke Black(+S$3) | Accessory:None | Screen Protector:None | Tempered Glass:None
yet to try it....value for money
Phone:Galaxy S8 Plus | iTem:Ringke Air | Color:Clear(+S$3) | Accessory:None | Screen Protector:None | Tempered Glass:None
Phone:Galaxy S8 | iTem:Ringke Air | Color:Smoke Black(+S$3) | Accessory:LG C-Type Cable(+S$5.90) | Screen Protector:None | Tempered Glass:None
Phone:LG G6 | iTem:Ringke Fushion | Color:Ink Black(+S$7) | Accessory:None | Screen Protector:None | Tempered Glass:None
Phone:Galaxy Note 8 | iTem:Ringke FlexS | Color:Brown(+S$4) | Accessory:None | Screen Protector:Fine-Oleophobic | Galaxy Note 8(+S$3.90) | Tempered Glass:None
Phone:iPhone 7 | iTem:Ringke Onyx | Color:Navy(+S$5) | Accessory:None | Screen Protector:None | Tempered Glass:Tempered Glass Film | Galaxy S6(+S$4.90)
Phone:Galaxy Note 8 | iTem:Ringke FlexS | Color:Deep Blue(+S$4) | Accessory:None | Screen Protector:None | Tempered Glass:None
Phone:Galaxy Note 8 | iTem:Ringke Onyx | Color:Black(+S$5) | Accessory:None | Screen Protector:None | Tempered Glass:None
Phone:Galaxy Note 8 | iTem:Ringke Slim | Color:Black(+S$6) | Accessory:None | Screen Protector:None | Tempered Glass:None
Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
price show on the website is SGD, isn't it?
Hi Customer,Yes. It is SGD price. Thanks.
Hi,My order has not arrived yet after 8 working days. Should i proceed for refund or wait a few more days?. RegardsPatrick
Hi Customer,The shipment date on your status it's the date we ship out. Singpost normal mail can not know the exact delivery date. And Singpost normal mail can not be tracked. Singpost normal mail is fast it takes at 3-5 Business days. But late it will takes more than 3 weeks Business days. And it can sometimes take longer. Please wait. Please check the shipping notice at the top of the product page. Thanks.※ Please check your mailbox around that time. Also, please check your shipping address again Qoo10 site.
Hi,I have not received my order after one calender month. Still need to wait how long or should i proceed for refund?
Hi, The items jist arrived this morning after 1 month.
Hi Customer,I am glad to hear that you received the goods. Singpost normal mail delivery time can sometimes takes longer. Please for generous understanding. Thanks.
Hi,I ordered this a couple of days ago. Order No.: 217290713. It shows the shipping is scheduled for 3rd June. I'm travelling outside the country on the night of 7th June. I hope this will be delivered on or before 7th June as I really need it before my trip?Many thanks for answering :)
Hi Customer,Goods you ordered was shipped today. Thank you for shopping with Q-commerce :)
S8 Plus Ringke Fusion does it comes with the built-in dust cap?
Dear customerRingke Fusion Galaxy S8 / S8 Plus to use Samsung DexThere is no Dust Cap.Thank you.
Hi, I would like to order Ringke Fusion and Air Prism covers for iphone 6+. Couldn't find the ones I want from the dropdown selection. Where can I make this selection?
Hi Customer,We apologize for the late reply. The Air Prism has not been made for the iPhone 6 Plus model. Please connect to this link to purchase Ringke Fushion. Http://list.qoo10.sg/g/525755371 Thanks.
HiReceived the casing in good condition but would like to change to casing for s8 plus instead.Should I order casing for s8 plus first while I return the existing one? I have actually requested for an exchange.Sorry for any inconveniences caused.Please assist.Thanks.Leanne
Hi Customer,You have to pay Exchange shipping charge in order to Exchange. If you want to exchange Please connect to the link. http://list.qoo10.sg/g/458452902 We will exchange after shipping charge payment is completed. And please send us the goods you ordered wrong. Blk 635 Hougang Ave 8 # 07-59 Singapore 530635 We process the exchange when it arrives. Item must remain in their intact condition, or their original packaging/tags/labels/seals attached. Thanks.※ Any return or exchange of items will be available within 7 days upon receiving the item. Please kindly add a note about your request & order number.
There isn’t any posted question about item.