| 8379052 |
When r u shipping my items? |
lyn******* |
2013-05-24 |
Answered |
| |
Hi, I have placed order on 18 May. Pls advise when r u gonna ship my items. |
| |
[Re] When r u shipping my items?
Dear Lyndia Lik
We do sorry for the slight delay. Your items are will shipped out today. But we have a little problem. RB31-B-45-BLACK-F will be shipped in the next week. But, IVORY Colors are can be shipping today. If you don't mind, how about change to IVORY color? We are apologize for the inconvenience. Thank you and hope to hearing from you.
sincerely, Robein. |
|
| 8096008 |
order no 33002573 |
car******* |
2013-05-10 |
Answered |
| |
Hi May i know how long it takes to receive my order? is already a week, i have not receive my order yet.
Please advise, thank you Carine |
| |
[Re] order no 33002573
Dear CARINE LOKE
We do apologize for the slight delay. We had to report about your problem to eurasia shipping company. We will contact you after the check.
Thank you very much and once again we apologize for the inconvenience this may have caused you.
sincerely, Robein |
|
| 7926875 |
About RB31-B-56-BLACK-F |
ann******* |
2013-05-01 |
Answered |
| |
Hi,
Thank you for resending the item. However, it is still slanted because the cloth on the left side covering the chest area is stil shorter than the cloth covering the right side. So it remains slanted... To verify, you need to wear it and you will see that you can't keep the "white line" centralized. If it is still the same situation, can i request for a change in item? |
| |
[Re] About RB31-B-56-BLACK-F
Hello Annie Lee
Sorry again about the defect problem. We have a little difficult to wearing all items every time. Sometimes the problem will be happen. We feel sorry about this. If you don't mind, Please take picture of the damaged area of the item. It is necessary for the procedure. thank you very much and once again we apologize for the inconvenience this may have caused you.
sincerely, Robein |
|
| 7740121 |
LA 31-B-001 |
eza******* |
2013-04-21 |
Answered |
| |
Hi really love this blouse, but it adds up to be 53.90! omg why so bloody ex? |
| |
[Re] LA 31-B-001
Dear customer
Hello! this products produced in Korea and The mesh fabric is included. so price is a little expensive. We sincerely hope for your understanding. Thank you.
Regards, Lee |
|
| 7737108 |
About RB31-B-56-BLACK-F |
ann******* |
2013-04-21 |
Answered |
| |
Hi, If the shirt is slanted after buttoning, how do i wear is out? Is it possible for an exchange of new piece? I can't wear this shirt at all if it is slanted. I think it should be manufacturing defect. |
| |
[Re] About RB31-B-56-BLACK-F
Dear Annie Lee
We do apologize for the inconvenience. and we confirmed products defect. Ship the same product again. thank you and once again we apologize for any inconvenience this may have caused you.
sincerely, Lee |
|
| 7694556 |
product origin |
vau******* |
2013-04-17 |
Answered |
| |
Hi, may I know is your apparel all made in korea? |
| |
[Re] product origin
Hello Dear
unfortunately, it's not. We are selling both products made in China and South Korea. However, This product is manufactured under strict quality control and inspection processes. You don't need to worry about quality. I hope this has answered to all of your questions. Thank you.
best, Lee |
|
| 7673765 |
delivery |
edi******* |
2013-04-16 |
Answered |
| |
when can I received my items??? |
| |
[Re] delivery
Dear, Ng Bee Bee
Hello. We do apologize for the inconvenience. Your goods were shipped on April 12. Please check. Thank you.
Sincerely, Lee |
|
| 7499461 |
Refund since blouse out of stock |
rut******* |
2013-04-04 |
Answered |
| |
Hi, I would like a refund since the blouse LA31-B-003 black is out of stock. Order no: 32198246. Thanks. |
| |
[Re] Refund since blouse out of stock
Dear Tan Shao Loo
Your Orders were canceled and refunded. Thank you. |
|