Rugged
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MINISHOP RATE 80%
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[RUGGED] - Denim Jeans up to Size 4XL


Customer who recommended this item
27 (Based on 31 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Non-Registered Mailing Charges Seller 2016-03-11
Exchange and Refund Policy Seller 2016-03-03
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(rugged.sg@gmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Denim Jeans targeting perfect fitting sizing for Asian

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (31)

Customer Review board
Rating Feedback Date Written by
Not Recommend Feb 23, 2017 Xia*******
Recommend Nov 05, 2016 Mai*******
Highly Recommend Oct 22, 2016 Mai*******
Recommend Oct 21, 2016 wee*******
Highly Recommend Oct 20, 2016 sve*******
Recommend Oct 18, 2016 min*******
netural Sep 27, 2016 lim*******
Highly Recommend Sep 20, 2016 eta*******
Recommend Aug 20, 2016 pat*******
Highly Recommend Aug 15, 2016 eyr*******

Item Q&A(27)

Status
Question & Answer
Date
Member
Notice
Seller

Rugged is offering non-registered mail service for a limited time, and buyers be aware of the procedure and risk of non-registered mailing.

- The parcel will be delivered to the letter box by SingPost.
- Tracking Service will not be available as we are unable to trace the delivery ourselves.
- We will not be responsible for any lost parcel and re-send and refund request will not be entertained.
- We suggest using QXpress and our own delivery team for a more timely and secured delivery.
- SingPost will attempt to deliver the parcel directly to your doorstep if parcel does not fit into the letter box. In the event, of an unsuccessful delivery, a delivery notice will be issued. If the delivery is still unsuccessful, customers will have to collect the parcel at the designated post office.

Please note that Rugged will not be responsible for any undelivered items or lost mail, and buyer shall take full responsibility on such circumstances.

Notice
Seller

FAULTY ITEM
If an item is faulty, wrongly described or different from the sample shown then we will meet our legal obligations which may include refunding the purchase price, or providing a replacement product, provided the item is returned within a reasonable time, evidence of manufacture defects and proof of purchase.
Please note that any additional cost incurred will be the responsibility of the customer.

RETURN CONDITION
1. Items must be returned within 7 days of receipt with the packing slip and invoice.
2. You are responsible for any costs associated with returning the item to us.
3. Items must be returned in unworn, unwashed or otherwise unused condition.
4. If you request a refund, only item price, will be refunded to you using the original payment method once the items are received and conforms to conditions 1-3 above.
5. Complimentary delivery cost will be charged to buyer if order value falls below $30

Unanswered
2016-11-05
jia*******
User

Hi! Will you be restocking 006 in black XL? Thanks!

Unanswered
2016-09-09
eta*******
User

Dear Seller,

I didnt see any response from you. Is it out of stock or something happened? Please give me your answer so that I know to cancel order or not!

It's 9 September now. almost 1 week.tks

Unanswered
2016-09-07
t--*******
User

interested in the indigo one and my usual jeans size is 28 and my waist is 13.5 inches across. may I know if I can get size M or should I get size L?

Unanswered
2016-08-04
hon*******
User

hello, u say u will mail the jean to me but i din receive the jean yet.. so now is?

Unanswered
2016-07-07
Shu*******
User

Hi, ordered ur jeans, would like to exchange my shorts and jeans for a bigger size? I have s short and M jeans on hand. I can't zip up the shorts, do u suggest an M or P size? Thanks.
In addition, I ordered stone wash by accident, as I thought it was acid. Can I request a switch too? Thank u v much.

Unanswered
2016-07-02
reb*******
User

Hi, regarding my order no. 179150651 & 179150652 which was just deliver today, I would like to exchange for a bigger size as the size is too small for me, kindly advise on the return procedure. Thank you

User

Exchange can be done by meet up or delivery exchange. However, delivery exchange will be charged at $8 payable directly to the delivery guy. So do let me know your preference. Thanks.

User

Hello I would like to meet up, when and where for the exchange? Thanks

User

Exchange will be done at Tampines mrt and our next available date is 7 July 6pm - 8pm.

User

Hello, I will come by to Tampines tomorrow for the exchange of my jeans

Unanswered
2016-06-30
ang*******
User

Hi. My waist 98cm amd hip 112cm and I usually wear size 2L. Your jeans stretchable? It seems I need to get 4L, will it be too big for me or your jeans cutting is small?

Answered
2016-06-29
ris*******
User

Hi
Have u shipped the above order.Type:Jeans 001 / Color:Black / Size:4L(+S$5)
Aziz

User

Your item is delivered by qxpress, we have requested for their service and you should receive it by now.

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