|27694680 ||Inquiry for the item from pol**** ||pol******* ||2017-07-19 ||Answered|
| ||Hi |
Do the electric lunchboxes have a safety feature that cuts off the heating power once the water at the heating base is depleted? Which model (or all of the models) have such safety feature? Please let me know. Thanks.
[Re] Inquiry for the item from pol****
All models are safety mark plug.
|27674457 ||Inquiry on Bear DFH-A20D1 (Best of BEAR) ||eng******* ||2017-07-18 ||Answered|
| ||Hi, |
I would like to purchase this item but there isn't a choice for me to pick. Is it out of stock?
[Re] Inquiry on Bear DFH-A20D1 (Best of BEAR)
Which model you want to buy?
|27661698 ||Inquiry for the item from yuk**** ||yuk******* ||2017-07-17 ||Answered|
|27381456 ||Vacuum Cover ||vby******* ||2017-06-26 ||Answered|
|27246483 ||Inquiry for the item from lim**** ||lim******* ||2017-06-15 ||Answered|
| ||Can DS11 be used to cook rice? How much water do I need to put in the bowl and base? |
[Re] Inquiry for the item from lim****
Can,we have english manaul to provide,you can follow the instruction to cook.
|27231999 ||Inquiry for the item from C4c**** ||C4c******* ||2017-06-14 ||Answered|
| ||Hi Seller. I have placed and received my order of Life pro DS11. However there's a strong rusty smell from all 3 stainless steel containers. Is this normal? The smell is still there even after washing with detergent. Please advise. This |
[Re] Inquiry for the item from C4c****
Dear customer!the smell is from stainless steel,you need to open all bowls in the air，and first time need to boil water to remove the smell.
|27123145 ||Can use in USA? ||lim******* ||2017-06-05 ||Answered|
| ||Can the plug be used in USA? Tks! |
[Re] Can use in USA?
If USA can use the safety mark plug,can.
|27103880 ||Inquiry for the item from vin**** ||vin******* ||2017-06-04 ||Answered|
| ||Hi, your advertisement says ds11 comes with 3 mths warranty, but I need to top up $3 for 3mths warranty option. Please clarify. Thank you. |
[Re] Inquiry for the item from vin****
Dear customer!you buy one month warranty is ok,we will provide 3 months warranty for you.