Dear Valued Customers,
Any return or exchange of items will be only applicable within 7 days upon receiving of the item.
We will only do refund/exchange/return for the following cases.
1) Wrong Item delivered:
- Provide picture of the item contents within the parcel package
- Provide picture of the parcel package with the delivery information.
- Shipping fee will be incurred from seller end.
2) Defective item issue:
- Provide picture of the defective area of the received item
- Inquire via Q-post to seller, we will respond and evaluate the issue within 48 hours.
We will not replace/refund/exchange for other reasons. For clarification, please send query to us and we will get back to you within 48 hours.