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Brand Qstore
16,502 Fellows

SALES/CLEARANCE Europe Style. Sizes available (Free Shipping)


Subject Register Date
Return & Exchange Policy Seller 2016-04-28
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-28
How to submit return or exchange from the buyer's end? Seller 2016-04-28
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 254 (92%)
This chart shows buyer's satisfaction level.
product 20%
price 20%
delivery 20%
service 20%

Photo Review (131)

Customer Review(307)

Customer Review board
Rating Feedback Date Written by
Recommend 2016-08-12 nov*******
Highly Recommend 2016-08-10 cus*******
Recommend 2016-07-29 sam*******
Highly Recommend 2016-06-15 deb*******
Recommend 2016-06-07 lia*******
netural 2016-05-24 cof*******
Highly Recommend 2016-05-24 ran*******
Highly Recommend 2016-05-15 sim*******
Recommend 2016-05-07 lim*******
Recommend 2016-05-02 shi*******
Item Q&A(25)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Change of email address to : Seller
NOTICE Emails and enquiries Seller
NOTICE Operating Hours Seller
FAQ I've chosen normal mail for my orders. It's been so many days and i haven't receive the items. Seller

Hi, please check if your mailing address is given correctly. Nowadays singpost delivery is very slow and some buyers only receive their package after 1-2 weeks. Please use Qexpress if you want your delivery to be fast and safe. We won't be able to check any lost mail or delayed delivery if you choose to send by normal mail. Thanks

FAQ My shipping info shows that my order estimated shipping date is yesterday. But when i check my order today its still not posted out yet. What is happening? Seller

Hi, your order might be out of stock and not posted out yet. Please kindly check your Qoo10 account in your message box for our latest update of your order status. Thanks

FAQ My shipping status is changed to "on delivery" and i have received email from Qoo10 that order is posted out. My shipping option is under Qexpress but there's no tracking number shown. Seller

Hi, tracking number will be updated 1-2 days after Qexpress collect the package. Please kindly wait and i'll be updated soon. Thanks

FAQ Does all your clothing come in sizes? Seller

Hi, some of our clothing don't come in sizes. Those with sizes will be indicated when you placed your order in the selection list. If there's no size selection available means it only comes in one size. Thanks

22020133 Email 2 days ago sim******* 2016-04-28 Answered
Hi i had sent u an email 2 days ago regarding change of size for Order No. 170193779 & Order No. 170193780 to S size until now there's no reply. Pls advise. Thanks.
[Re] Email 2 days ago
Already replied your email.
21748330 Size fai******* 2016-04-13 Answered
Hi. Please advise the measurements for the sizes for Z Clear E 1. Thank you.
[Re] Size
May I know which size are you referring to?
[Re] Size
Please state for all so i can choose. Thanks
[Re] Size
Size S measurements are Bust 78cm, Waist 70cm, Length 85cm. Size M measurements are Bust 80cm, Waist 74cm, Length 85cm. Size L measurements are Bust 84cm, Waist 76cm, Length 85cm.
20781327 Zclear F6 ngw******* 2016-01-24 Answered
Hi. it says that only size left is S. i clicked onto the sizing choice but it doesnt bring me to the link for the sizes.
Please advise what are the measurements for size S.

Hope that you answer soon.
[Re] Zclear F6
Shoulder Width: 35cm. Hip: 96cm. Waist: 74cm. Bust: 80cm. Length; 92cm.
19357327 ZClearF5 Jjl******* 2015-10-07 Answered
Hi seller! May I know what is the material used for this dress? Thanks!
[Re] ZClearF5
Already inquiries replied. Thank you.
19253182 Material daw******* 2015-09-29 Answered
Hi Seller,

For item UW-13, is fabric Stretchable?

Thx in adv.
[Re] Material
Yes it is slightly stretchable.
18833735 Free shipping god******* 2015-08-27 Answered
How do I get free domestic shipping mail? I am hardly at home to receive parcels so I prefer to use normal mail rather than Q express. Please advise. thanks!
[Re] Free shipping
Kindly indicate in the memo to us that you would prefer normal mail instead, and inform us of the cart no. once confirm order.
If your purchases are over $39.90 it'll be free shipping. However if it is below the amount, we will proceed to refund you the $1 shipping fee.
[Re] Free shipping
Hi there! My order number is 151653383. Thanks!
[Re] Free shipping
Okay, noted.
[Re] Free shipping
Thanks for replying! How does the refund work? Please advise.
[Re] Free shipping
Kindly email us at your account number and we will do the transfer.
[Re] Free shipping

How so I find my account number for you? my email is

[Re] Free shipping
Actually we meant your bank account number. Never mind, we will proceed to refund it via Qoo10 instead.
[Re] Free shipping
Thank u! let me know if you still need my bank accout number. Will be awaiting your refund.
[Re] Free shipping
We have completed the refund. Kindly check under Qmoney transaction history.
18748217 VA-6 shu******* 2015-08-20 Answered
any stock for va-6?
[Re] VA-6
All available items will be listed in the list.
[Re] VA-6
Sorry what i mean is will there be any restock?
[Re] VA-6
We won't be restocking.
18684838 z clear G2 aud******* 2015-08-15 Answered
Hi Seller

Can I have the measurements for S size ZClear G2? There is only M measurements shown but drop down list shows S available too.

[Re] z clear G2

Sorry but we are unable to provide measurements for sales item. But our S size is usually about UK8.