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【Samantha Thavasa Petit Choice】 Direct Japan Bag simple ribbon plate Long Lady wallet purse
18 items sold
69.00

【Samantha Thavasa Petit Choice】 Direct Japan Bag simple ribbon plate Long Lady wallet purse


Customer who recommended this item
65 (Based on 76 reviews)
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-23
Manufacturer/
Place of origin
Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (26)

Customer Photo Review board
Aug 18, 2017
cla*******

Recommend Good buy

Nice and pretty... good buy too.

Option:Option B - Navy(+S$16.50)

+ Add this option
Aug 04, 2017 1
ste*******
Jul 31, 2017 1
mei*******

Recommend Good

Was surprised at how lovely it was

Option:Option D - Light Pink

+ Add this option
Jul 26, 2017
den*******
Jul 19, 2017 1
jo_*******

Customer Review (76)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 22, 2017 ter*******
Recommend Aug 18, 2017 cla*******
Highly Recommend Aug 14, 2017 pen*******
Highly Recommend Aug 09, 2017 reb*******
Recommend Aug 04, 2017 ste*******
Recommend Jul 31, 2017 mei*******
Recommend Jul 26, 2017 den*******
Recommend Jul 24, 2017 spu*******
Recommend Jul 21, 2017 joc*******
Highly Recommend Jul 19, 2017 jo_*******
Item Q&A(28)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
28095030 Inquiry for the item from p02**** p02******* 2017-08-17 Answered
Hi, will you be restocking item B black Colour?
 
[Re] Inquiry for the item from p02****
Hi sorry there is no restock of Option B black.
28004927 Inquiry for the item from jyo**** jyo******* 2017-08-10 Answered
27584697 Inquiry for the item from rac**** rac******* 2017-07-11 Answered
27528198 Inquiry for the item from emi**** emi******* 2017-07-07 Answered
Hi are these authentic?
 
[Re] Inquiry for the item from emi****
Hi yes.
27500698 about item nih******* 2017-07-05 Answered
Hi do u have an email? :)
 
[Re] about item
octoberzy@gmail.com
27437829 Inquiry related cancel and refund from hel**** hel******* 2017-06-30 Answered
Hi,
I got this as a gift for someone and previously the parcel was lost so a same design navy colour was chosen as a replacement since black colour was out of stock,however the person doesnt like navy and wish to change to black if there is stock. Can i do an exchange?
 
[Re] Inquiry related cancel and refund from hel****
Hi, for exchange you may need to shipping back the item to us in another 1-2 days, is it okay for you?
 
[Re] Inquiry related cancel and refund from hel****
How do i return it and where do i ship to?
 
[Re] Inquiry related cancel and refund from hel****
Please return item in Original condition to the address:

29 JURONG WEST STREET 41 #13-02 SINGAPORE 649411 ATTB: RECOCOCHI

by SingPost normal mail and kindly shipping back to us by tomorrow. You could recycle use plastic envelope and bubble wrap to avoid additional cost.
 
[Re] Inquiry related cancel and refund from hel****
Hi sorry i was not in singapore, i will ship the item out on thursday is that possible?
 
[Re] Inquiry related cancel and refund from hel****
Hi since you are overseas. Kindly return the item back to us by this Thursday via SingPost normal mail. Thank you.
 
[Re] Inquiry related cancel and refund from hel****
I have posted out the item today. Thank you.
 
[Re] Inquiry related cancel and refund from hel****
Noted thanks for update.
 
[Re] Inquiry related cancel and refund from hel****
You would be sending out the black colour one back to me after u receive the wallet right?
 
[Re] Inquiry related cancel and refund from hel****
Hi black Option B no restock, would you like to refund instead?
 
[Re] Inquiry related cancel and refund from hel****
Hi, yes i would take the option of refund. Thank you. Sorry for the trouble
 
[Re] Inquiry related cancel and refund from hel****
No problem kindly login your Qoo10 and select this order no and click refund button for us to proceed.
 
[Re] Inquiry related cancel and refund from hel****
The order is made more than a month ago so there is no button for me to click refund. Is there another way?
 
[Re] Inquiry related cancel and refund from hel****
In this case, please contact Qoo10 directly, and they will refund to you instead of us. Thank you.
27366110 Inquiry related delivery from amy**** amy******* 2017-06-25 Answered
I placed my order on 26 May and the delivery supposedly to be done within 4 days by Q express. However, up to today, I have not received my ordered item yet and it is almost a month. When I checked the Shipping info, only get to know that the delivery service is Ninja Van, not Q express. When I keyed in my tracking no. and replied that "Pending for Pick-up".
I am very disappointed with such lousy delivery arrangement. Please tell me when can I receive my item?????
 
[Re] Inquiry related delivery from amy****
Hi actually we handover parcel to Ninja van on 29 May, but the item shipping status still pending pick up, we will contact them on next Tuesday but most probably the item lost tracking in their warehouse. The investigation will take a week.

And, since your order of A pearl blue currently oos and no restock in short future, would you like to change other color instead or you may want to cancel it first?
 
[Re] Inquiry related delivery from amy****
Hi, I tried to cancel the order but failed. Since I am not able to cancel the order, I would like to change to "white" or "light blue" if "pearl blue" is not available.
 
[Re] Inquiry related delivery from amy****
Hi, please click "return and refund" button instead of "cancel" button for us to proceed refund for you. For the long wallet only light pink, peal pink, Sakura, rose, Navy available. white or light blue is unavailable. Thank you.
 
[Re] Inquiry related delivery from amy****
Please ship pearl pink to me then. Thanks!
 
[Re] Inquiry related delivery from amy****
Noted. Option A - peak pink will shipping out to you on next Monday.

Regards
 
[Re] Inquiry related delivery from amy****
Hi, please update me the status of my shipment. Thanks!
 
[Re] Inquiry related delivery from amy****
Hi, any news about my shipment?
 
[Re] Inquiry related delivery from amy****
Apologised for late reply. Yes item was shipped out with tracking no SGP106759636 by Qxpress. The courier may despatch your item tomorrow or next Monday if they fail attend tomorrow. Thank you.
27357761 Inquiry for the item from nat**** nat******* 2017-06-24 Answered

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