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SAMSUNG Ezon Smart Digital DOOR LOCK SHS-D500 Hook~ Keyless Doorlock / Local Installation Service

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Manufacturer/
Place of origin
SAMSUNG SNS Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Gateman Samsung Ezon Milre Evernet
BOOKMARK 1 2 3 4 5 6 7
SAMSUNG Ezon Smart Digital DOOR LOCK SHS-D500 Hook~ Keyless Doorlock / Local Installation Service 2.5 6 5 0
Customer Satisfaction
This chart shows buyer's satisfaction level.
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Photo Review(2)
Customer Review (4)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
18692763

Request for English manual but was told not available, only when question why th…

mik******* 2016-03-26 Neutral
14896647

Arrive in a week.. product ok but no English manual.

ong******* 2015-06-24 Recommend
14399519

do not know how the installation. Hope can install

sli******* 2015-05-15 Highly Recommend
11436996

The strike is not balance with the door lock. Need to find another adaptor to pl…

joh******* 2014-10-18 Not Recommend
Item Q&A(8)
No. Question & Answer Member Date Status
21340455 Enquiry and******* 2016-03-10 Answered
  Can i confirm that this item have password and RFID card function ? And what is the meaning of 32mm hole saw ?
 

[Re] Enquiry
Dear customer.

Thank you for contacting us.

Yes, indeed the lock has a password, and RFID card but you have to purchase the card separately. And the if you dont know how to install it I would recommend you to purchase the installation service, which could be selected as an option.
And 32mm Hole Saw is the one that you need if you want to install it by yourself.

Feel free to contact us with furthermore details.

Best regards

16779201 Able to use this lock on my door sea******* 2015-03-10 Answered
  Hi

i would like to check with you whether i can use this lock for my door.

please refer to the picture attached.

if not please advise other model

thanks
 

[Re] Able to use this lock on my door
Dear customer,

Thank you for contacting us.
Please inform us if the door is purely wooden door and the distance from handle to latch.

 

[Re] Able to use this lock on my door
Hi,

attached picture with dimensions.

it is pure wood.
but the side frame is not flush with the door.
thanks

 

[Re] Able to use this lock on my door
Dear Customer,

Your door seem to be solid enough to sustain the weight of door lock. We believe you can install the door lock to the door. But please be careful when you install the door lock as it is till a wood and weaker than the metal door.

Thank you

Best Regards

14876930 english manual joh******* 2014-10-10 Answered
  hi please email me the English manual for shs D500. my order no. 47472187.
email to johnqlq@yahoo.com.sg
 

[Re] english manual
Dear Customer,

Thank you for contacting us.

We are really happy that we could help you.

As you requested, I attached the English manual through your E-mail.

If you have any further question, don't hesitate to contact us again.

Best regards.

 

[Re] english manual
Thank you. I heard there was a lot of problem on the smart door lock, please help me to check first before sending out to me to avoid hassle

 

[Re] english manual
Dear Customer,

Thank you for contacting us.

We are really happy that we could help you.

Alright, we will make sure about that and will send your item as soon as possible.

If you have any further question, don't hesitate to contact us again.

Best regards.

14861682 smart Card joh******* 2014-10-09 Answered
  Dear Sir, can you help me to check how many smart card are there include. I need to confirm a buy it
 

[Re] smart Card
Dear Customer,

Thank you for contacting us.

We are really happy that we could help you.

As I know there will be 2 smart card keys are included in the basic set.

But that is what I know that let me confirm that with our manufacturer and will contact you back as soon as possible.

If you have any further question, don't hesitate to contact us again.

Best regards.

 

[Re] smart Card
Thank you I bought it from you already. pls email me the English manual.

 

[Re] smart Card
Dear Customer,

Thank you for contacting us.

We are really happy that we could help you.

As you requested, I attached the English manual through your E-mail.

If you have any further question, don't hesitate to contact us again.

Best regards.

13554254 Able to install too******* 2014-06-14 Answered
  Hi, is this able to install on wooden strips door?
 

[Re] Able to install
Dear customer,

Thank you for contacting us

and also, honestly, it's little bit of hard to check in remote, that's the reason, in our commercial pages,

our lock smith person's contact number is exist,

Honestly, my recommanadation is directly contact with Local lock smith, but if you want, Please contact with goniglobal@gmail.com with your Door's picture ( Accurated size, and other details)

Best regards

13504693 warranty lie******* 2014-06-10 Answered
  Hi....is this item have Singapore local warranty?? Also....what is the use of 32mm hole saw??
Can you give discount if we buy 2? Or..give us extra RFID card?

Thank you.
 

[Re] warranty
Dear customer,

Thank you for contacting us

and also, this type of door lock is doesn't supported Singapore local warranty,

and also, any further free gift, Please contact with goniglobal@gmail.com

Best regards

13119689 key tag ccm******* 2014-05-07 Answered
  How many key tag included ?
 

[Re] key tag
Dear customer,

Thank you for your query,

and also, let me check with details and contact you back,

if you have further question, don't hesitate to contact us

Best regards

 

[Re] key tag
Hi, already check?

 

[Re] key tag
Dear customer,

I'm really afraid of, yet to check, Every single item's configure is little bit of different, that's the reason, but if you want, i just recommanaded just add a card key that you needed,

Best regards.

 

[Re] key tag
So no card included?

 

[Re] key tag
Dear customer,

Thank you for your query,

Normally, this type of product contained 2 RFid card included,

But, some of item's has 4 RFid cards, and also, I assumed this type of product contaiend 2 rfida cards,

Best regards.

 

[Re] key tag
Thanks

 

[Re] key tag
.
.

12120795 size of strike lth******* 2014-02-06 Answered
  Hi, my door frame is about 2.8 cm, can the strike fit on it?
 

[Re] size of strike
Dear Customer,

Thank you for contacting us.

We will check for you at let you know.

If you would like a faster response, please e-mail us at goniglobal@gmail.com

Best regards.