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♫Sasha♫ GSS 2015 Runway/RTW Trend Design - Amazing Work/Formal/Semi-Formal Dress (S-XXL)


Customer who recommended this item
1407 (Based on 1523 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Please Read If You Choose Normal Mail Shipping Option Seller 2012-12-24
Manufacturer/
Place of origin
Various Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(custcare@sasha.sg)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ♫Sasha♫ S/S 2015 Trend Design - Celebrity Design Dress. Be a fashionable Lady !

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (1,523)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 11, 2016 jul*******
Highly Recommend Sep 05, 2016 ail*******
netural Sep 05, 2016 4li*******
Highly Recommend Aug 22, 2016 xiu*******
netural Aug 13, 2016 Wah*******
Highly Recommend Aug 11, 2016 sie*******
Recommend Jul 08, 2016 xiu*******
Highly Recommend Jun 20, 2016 spe*******
Highly Recommend May 18, 2016 sue*******
Recommend May 10, 2016 sue*******

Item Q&A(548)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customers,

Please take this extra note when you are choosing the normal mail as shipping option, the normal mail is for customer who wish to get the lowest shipping cost meanwhile he/she understands the risk of lost mail/delay as there's no tracking feature as well as delivery guarantee. We will not responsible for any lost mail/delay of the orders with normal mail option. If you wish to have a safe and trace-able delivery, please select Qxpress instead. Thank you~

Cheers,
Sasha Team

FAQ
Seller

If you are not satisfied or the size doesn't suit you well, please confirm the delivery and submit an exchange/return request to **http://sasha.sg/custcare** before writing any review. #Do Not submit Exchange/Return request in Qoo10#. For the return request, postage may be recharged if your order were free shipping or single item. Exchange/Return will not be entertained if the above conditions are not fulfilled.

Unanswered
2016-11-13
ely*******
User

Hi! When can I get my dresses which I requested for exchange? Also the refund as well? It is taking too long!

Unanswered
2016-11-12
ely*******
User

Hi! When can I get my dresses which I requested for exchange? Also the refund as well? It is taking too long!

User

Hi dear,

Can I have the return address to mail the items, also the bank acc to refund.

Thanks

User

my acc number is posb 126-65300-0. please do inform me when the refund is done.
i give u 2 addresses. Not sure you will use mailing method. Thanks.

Normal mail: Blk 138D Yuan Ching Road #15-155 Singapore 614138
Courier: 11 North Buona Vista Drive, The Metropolis Tower 2, #04-07 Singapore 138589

User

Hi dear,

We will use courier, can I have full name and contact no. We can not trace ur record in q0010 anymore. Thanks

User

Hi,
sorry to miss your msg.
Name: Elyn Chong
Contact: 91453323
Note the address i provide for courier is office address, kindly avoid weekends. Thanks.

Answered
2016-09-12
ely*******
User

Hi, this is the 3rd time i wrote here. Kindly reply my msg before i write a feedback!!

User

Hi dear, we have reply your previous message or may be you overlooked it

User

hi, i did not receive your the previous msg u mentioned. can i still do the exchange n return now? i have 2 dresses.

User

Hi dear, kindly return the dress together with the return postage $5.5 (qxpress) to block 166b Punggol central #09-143 Singapore 822166. Thanks

Unanswered
2016-09-10
ely*******
User

Hi, this is the 2nd enquiries I am sending on Qoo10. I will like to know how to do the exchange and return. Please advise.

User

Hi dear, we have received ur dresses. May I know what you want to exchange for 23969?

User

Hi. sorry for the late reply. can i refund the 23969?
I received my 3rd dress and wish to exchange as well. possible to wait for mi to send over to u and u can send it out all together?

User

Hi dear, may I know can u exchange to another design ?

User

How abt 23960 XL size? have you receive my 3rd dress return?
all L size i cant fit in, hopefully i can fit into XL size... Thanks.

User

Hi dear, 60 xl is sold out. Other preferences?

User

i have no other preference. possible to refund instead?

Unanswered
2016-09-09
ely*******
User

hi, I will like to exchange and return the 2 dresses. I send you enquiry on ur "contact us" page on ur website. but till now i have not receive ur reply on how to do the exchange and return.

Unanswered
2016-08-03
bie*******
User

Dear Seller,

I have placed an order on 29 July 2016. But the status is still 'shipping requested'. I have already received other orders which I ordered on the same day. Please help to trace my order. Details as below:

Code:23951 /
Color:AS SHOWN /
Size:S(+S$6)
Order No. 183026220

Thank you
Best Wishes

Unanswered
2016-07-15
nil*******
User

Hi , the dress 23976 navy xl size which i had ordered earlier is rather tight at the hips. Would like to exchange to XXL size instead of the same dress 23976 navy. My order number is 180736438. The price tags and packaging are stil intact. Hope to hear from u soon. thanks!

Unanswered
2016-07-15
spe*******
User

Hi Sasha,

I have sent an email to custcare@sasha.sg but did not receive any response from you so I am resending it thru this inquiry:

I have ordered and received 2 dresses:
1) Code: 23961 (Black) - XL size under order no. 179096592
2) Code: 23995 (Ocean Blue) - XL size under order no. 171008695

I would like to exchange for other designs as these 2 dresses are rather tight at the hips. The dresses have not been worn/wash and the tags are still intact.

Looking forward to your response soon.

Thanks & regards,
Vivian

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