QCube Shop
QCube Shop Join Fellow
827 Fellows
MINISHOP RATE 90%
1.60

Scratch Note / Christmas / Gift / Fun / Colour / Notepad / Notebook / Art / Paper / Kid / Children


Customer who recommended this item
32 (Based on 33 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return Exchange Policy (2) Seller 2016-05-05
Return Exchange Policy (1) Seller 2016-05-05
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Scratch Note / Christmas / Gift / Fun / Colour / Notepad / Notebook / Art / Paper / Kid / Children / Adult / Creative / Stationery / SG Seller
BOOKMARK 1 2 3 4 5 6 7

Customer Review (33)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 06, 2017 var*******
Highly Recommend Apr 08, 2017 kyb*******
Highly Recommend Dec 10, 2016 sil*******
Recommend Nov 22, 2016 h3c*******
netural Sep 15, 2016 msr*******
Highly Recommend Jun 10, 2016 goh*******
Highly Recommend May 01, 2016 pea*******
Recommend Mar 16, 2016 poh*******
Recommend Jan 18, 2016 fio*******
Highly Recommend Jan 09, 2016 bun*******

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Any change of mind from buyer's end
-Would like to change to other available products or does not want the item anymore
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
-Provide picture of the item to seller end
-Shipping fee will be incurred from buyer's end


How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
-We will assess the claim issue with the provided picture and inform on the progress

Notice
Seller

Submission of claims
-Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package
-Provide picture of the parcel package with the delivery information.
-Shipping fee will be incurred from seller end


Defective item issue
-Provide picture of the defective area of the received item
-Shipping fee will be incurred from seller end

FAQ
Seller

Qxpress mail is mail with tracking number. Takes 3 to 5 working days (exclude weekend) from shipped out date. Your parcel will be delivered to your doorstep. Redelivery will be arranged by Qxpress if you are not in at the time of delivery. However, we will not be able to instruct Qxpress with regards to your preferred day and time of delivery. Please communicate to the delivery personal when they call you. We highly recommend to use Qxpress as we did experience lost parcel sent by unregistered SingPost mail. Due to festive season, delivery time might take longer than usual.

FAQ
Seller

You may contact us via the Qtalk feature in Qoo10 or WhatsApp us at 90621991 or email us at qcubeventure@gmail.com

FAQ
Seller

Normal SingPost Mail is unregistered mail. No tracking is available. Takes 3 to 10 working days (exclude weekend) from shipped out date. Your parcel will be delivered to your letterbox. We will not be responsible for lost of mail. We highly recommend to use Qxpress as we did experience lost parcel sent by unregistered SingPost mail. Due to festive season, delivery time might take longer than usual. Please note that we are unable to control the time and date of delivery as it all depends on the competency of SingPost.

Answered
2017-01-30
Mei*******
User

I will like to know if I am buying about 20 pcs of the scratch book can I self collect in order to save the postage cost

User

Hi, pls contact us at 90621991 to arrange for self collection.
Thank you

Answered
2016-04-22
pea*******
User

Hi, I would like to check if it is possible to send the Girl design for A5 size if I were to order as I already have the other pink/blue party design for A5. Thanks.

User

yes. you can indicate at the seller memo upon check out. Otherwise you can guve me your order number. i will take note of your request

you just need to choose A5 girl design option will do

User

Hello, thanks for your reply. I have placed my orders and the Order No. is 171383641. I have also stated the request in the accompanying memo during the order. Appreciate that you could acede to my request. Thank you once again.

User

noted. thanks

Answered
2015-08-17
nan*******
User

Hi where can I pick up if I need purchase urgently?

User

Hi Buyer,

Self collection at Buuangkok Green. However, we only left 5pcs. Not sure if enough for you. Thanks.

Available during
MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
Ask Question
Policy & Notice


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