CICI`Lin
CICI`Lin Join Fellow
Brand Qstore
8,407 Fellows
MINISHOP RATE 90%
14.90

【SG Delivery】New Arrival |-40 To 20 Degree | Winter collection | Outerwear | Winter Jackets | Blazers | Cardigan | Sweater | Fashion | High Quality | Down Jacket | Hoodie | WindBreaker | Thermal Wear


Customer who recommended this item
753 (Based on 941 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-27
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-27
How to submit return or exchange from the buyer's end? Seller 2016-04-27
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (284)

Customer Photo Review board

Highly Recommend Good conditions

Item received. Quality was not bad.

Model:SG-MY17-SW05 | Size|Color:Free-Gary(+S$8.90) | Winter Socks:None

+ Add this option
Apr 27, 2017
shi*******

Highly Recommend Items acknowledgement

Order late afternoon on 21/3 and received items today. In time for my trip. Thanks seller!

Model:SG-MY2-SW01 | Size|Color:Free-Blue(+S$7.90) | Winter Socks:None

+ Add this option
Mar 25, 2017
lin*******
Mar 06, 2017
typ*******
Mar 01, 2017
min*******
Mar 01, 2017
joc*******

Customer Review (941)

Customer Review board
Rating Feedback Date Written by
Not Recommend Apr 29, 2017 hke*******
Highly Recommend Apr 27, 2017 shi*******
Recommend Apr 25, 2017 jas*******
Highly Recommend Mar 28, 2017 nle*******
Highly Recommend Mar 26, 2017 eil*******
Highly Recommend Mar 25, 2017 lin*******
Highly Recommend Mar 15, 2017 pan*******
Recommend Mar 08, 2017 jol*******
Highly Recommend Mar 07, 2017 jas*******
Highly Recommend Mar 06, 2017 typ*******

Item Q&A(197)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-04-24
shi*******
User

Any restock for SGMY18 SW09?

Any restock for SGMY18 - SW09 WHITE

User

Hi, sorry for delay, we are working on your case. Thank you for your waiting.

Answered
2017-03-21
kaz*******
User

Is Sg-MY1-SW03 in pink or blue be in stock soon?

User

sorry
out of stock

Answered
2017-03-16
tan*******
User

Hi, will there be stock for SG-MY1-SW04 - RED and SG-MY-SW10 - PINk?

User

sorry
out of stock
thanks

Answered
2017-03-02
typ*******
User

Hi seller, I have already place my ordered, could you pls advise if possible to get by 07 March?

User

Dear customer, I'm very sorry, please contact with warehouse colleague,
Phone 96903977 (Ho Bee Choo), thank you

Answered
2017-01-09
jl3*******
User

ordered on 4th jan, till today no delivery status.... my order number 201030714/201030715/201030716/201030717. May I know when can I receive?

User

Dear customer, I'm very sorry, sent to you tomorrow, thank you for your support to understand

User

ok thanks for the update, I need them to reach me by next week....

User

thanks

Answered
2017-01-06
jl3*******
User

ordered on the 4th , till today no delivery status, kindly advise. order number.201030717

User

Dear customer, I'm very sorry, because before out of stock, send out your goods tomorrow, 1 to 2 working days can receive, thank you

Answered
2017-01-05
sty*******
User

Hi,

Am keen in getting the blue colour for SG-MY14 SW09.
I need for travel this weekend. Please advise price and self collect location ?


Thanks

User

sorry
out of stock,thanks

Answered
2017-01-04
aut*******
User

hi seller, previously i send you this picture of defective item, you said you will do a refund but i have not seen any refund being processed yet. please check and advise.

User

We will refund the money with your order no. the money may return to your Q-account or Credit Card account . normally it can received within 3 days.

Ask Question

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