|13463703 ||Dress YM-Z564 (black) ||wen******* ||2014-06-06 ||Answered|
| ||Hi Seller |
For dress YM-Z564 (black dress, white-lace collar), XL-size, may i know:
1) what is the Material of dress
2) what is the Waist measurement (XL)
3) is the dress material Thin/Translucent
[Re] Dress YM-Z564 (black)
1) it is chifon.
2) it is around 80cm but it is elastic.
3) it is not translucent.
|12659305 ||39977058 ||jo_******* ||2014-03-27 ||Answered|
| ||May i know Where is the money refunded to? |
first, please check your qoo10 account.
|12326025 ||39977058 ||jo_******* ||2014-02-25 ||Answered|
| ||Hi, |
I placed my order on 9 Feb but i have not received the item.
first of all, I am sorry.
your parcel can't be tracked.
that means it would be lost.
I will resend your order again ASAP.
please understand it and wait for your parcel.
Hi, I have not receive the second shipment. When was it sent out
I am really really sorry about it,
it's S size is out of stock, so I couldn't send it out,
so please understand it.
if you are ok, please change it to another model,
you don't need to pay for the extra charge if you change to expensive one.
please let me know it then I can be done it~!!
|11705533 ||Re: Style YM-Z580 & DG-YM-015 ||hht******* ||2013-12-30 ||Answered|
| ||May I know whether belt is included in these two designs? |
[Re] Re: Style YM-Z580 & DG-YM-015
it is included.
|11577894 ||workmanship ||col******* ||2013-12-17 ||Answered|
| ||hi ms j |
thanks for the quick respond,appreciated if you can refund cos I find it a bit troublesome to send postal money over,i will return the dress soon as the address you given.
then please don't miss a note inside.(your order number, name, want to refund, etc about info).
then I will do it after receiving.
|11570711 ||workmanship ||col******* ||2013-12-17 ||Answered|
| ||Can't wear, sizes wrong ,one side bigger than the other side ,how,,,,, |
of course you can, but you need to pay for the round shipping fee.
rm.201 no.28 qingyan st. yiwu city zhejiang china 322000
this is address for return your parcel.
please send your parcel with your note(name, order number, email address, exchange to ).
then once I receive your parcel, please pay for the shipping fee( to sending singapore).
then I will send your parcel again after exchanging.
|11432494 ||Order no 37892992 refund or exchange ||zhc******* ||2013-12-05 ||Answered|
| ||Hi |
I find a scratch mark on the dress, I think may be made by some sharp metal things. Also the size M is small for me.
So I request refund. Or maybe you can send a new one(L size) for me. I will send this dress back to you if you agree
[Re] Order no 37892992 refund or exchange
thank you for your checking,
then I will refund your order.
|11276422 ||order no. 37892992 ||zhc******* ||2013-11-23 ||Answered|
| ||Hi |
Please check my order , still on request.
When can you ship out?
[Re] order no. 37892992
oh~I checked it.
it will sent out soon, please wait for your parcel.