JessCloset Join Fellow
Brand Qstore
16,498 Fellows
15%
POWER MINISHOP RATE 90%
8.90

Short sleeve slim fit mini dress SSM02


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 41 (87%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (12)

Customer Review(47)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-07-21 haz*******
not recommendneturalrecommendHighly recommend 2016-06-15 bab*******
not recommendneturalrecommendHighly recommend 2016-04-07 Baj*******
not recommendneturalrecommendHighly recommend 2015-09-22 cyn*******
not recommendneturalrecommendHighly recommend 2015-07-14 yan*******
not recommendneturalrecommendHighly recommend 2015-07-05 Pau*******
not recommendneturalrecommendHighly recommend 2015-06-19 joc*******
not recommendneturalrecommendHighly recommend 2015-06-19 Pau*******
not recommendneturalrecommendHighly recommend 2015-06-18 rei*******
not recommendneturalrecommendHighly recommend 2015-05-31 may*******
Item Q&A(18)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

19765390 Colours cla******* 2015-11-08 Answered
What other colours.are available?
Any restocking soon?
 
[Re] Colours
Hi, Thanks for your enquiry. We only have the 3 color stated. We are not able to get anymore new stock from supplier.
Regards
Jesscloset
 
[Re] Colours
No more s size melon red?
 
[Re] Colours
Hi, thank you for your message. I will be happy to check this for you on Monday when I am back in the warehouse with all the items. Thank you for your patience, JessCloset
Hi,
I only left with khaki & black for S.
 
[Re] Colours
Can I take a look.at the khaki?

Thank.you so much
Have bought the black and I really like the cutting
 
[Re] Colours
Hi, Attached are the image of the khaki color.
18967384 Pls help my Enquiry. .. gao******* 2015-09-07 Answered
Hi Seller, Pls produce White Colour Please. Thanks
 
[Re] Pls help my Enquiry. ..
Hi
Thanks for your query. We're sorry but we're not restocking this design. Regards, Jesscloset
17781968 Khaki Dress rei******* 2015-06-02 Answered
Hi Seller, There's no picture of how the khaki dress looks like. Would like to know how the colour looks like
 
[Re] Khaki Dress
Hi
The image is currently unavailable. Please email us at JessclosetCS@gmail.com. Once we have the image, we will forward it to you. Regards, Jesscloset
16823672 Restock che******* 2015-03-14 Answered
will you restock black M? I really wanna get one..
 
[Re] Restock
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
14619118 black -L au.******* 2014-09-18 Answered
Hi will you be restocking black L?
 
[Re] black -L
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, JessCloset
14244922 XxL size range yvo******* 2014-08-16 Answered
Hi... XxL size range.
 
[Re] XxL size range
Hi
Could you please email us at JessClosetCS@gmail.com so that we can forward you the measurements for XXL when we return to the warehouse on Monday? Thanks, JessCloset
12775083 Size m che******* 2014-04-06 Answered
Restocking M?
 
[Re] Size m
Hi

We might have 1 left in this colour. I'll confirm for you when I return to the stock room tomorrow. We'll message you again then. Regards, JessCloset
Hi thanks for your patience. I'm very sorry but the M for all the colours is sold out. Kindly note that we are not restocking this item. Apologies for any inconvenience caused. Regards, JessCloset
12659707 enquiry liy******* 2014-03-27 Answered
hello! the sizing is abit confusing since it's a bodycon it might be smaller. im a UK6 small 8. which size recommended?
 
[Re] enquiry
Hi
Thanks for your query. We would recommend the S for you. There are very limited pieces of this item left. Please go to this page to place your order: http://list.qoo10.sg/item/CLEARANCE-SALE-ITEMS/410188376?
Regards, JessCloset

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