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SK-IISK-II Genoptics Aura Essence 50ml. Pair with SK-II Genoptics Spot Essence

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Subject Register Date
Return / Exchange Seller 2016-04-21
Qxpress Shipping - Change of Address / Failed Delivery Seller 2016-01-05
Place of origin
SK-II / Japan Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description SK-II Cellumination Aura Essence 50ml. Glow from Within. Best Selling Brightening Serum.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
217 (Based on 225 reviews)
Customer Satisfaction Score
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Customer Review (225)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 23, 2017 ong*******
Highly Recommend Jul 22, 2017 xin*******
Highly Recommend Jul 21, 2017 jia*******
Recommend Jul 20, 2017 mak*******
netural Jul 19, 2017 tyn*******
Recommend Jul 19, 2017 tin*******
Recommend Jul 18, 2017 ste*******
Recommend Jul 13, 2017 lim*******
Recommend Jul 12, 2017 may*******
Highly Recommend Jul 11, 2017 Jes*******
Item Q&A(26)
No. Question & Answer Member Date Status
NOTICE Return / Exchange Seller
NOTICE Qxpress Shipping - Change of Address / Failed Delivery Seller
FAQ Shipping Seller

Self Collection: We do not conduct self collection at this point in time due to our tight schedule. Singpost Local Mail: All local mail are non-trackable. Qxpress Shipping: This is a 3rd party service and once item is picked up by Qxpress, the tracking code will be made available in the Qoo10 system. In the event that delivery takes longer than usual, please understand that it is beyond our control.

27567764 Why no delivery? dan******* 2017-07-10 Answered
Hi, I have ordered SK-II Genoptics Aura Essence 50mlsince 6 July but shipping still not started after 5 days after payment.
Can pls at least response.

[Re] Why no delivery?
Hi, sorry for the delay of this item due to restocking. This will be picked up by Qxpress tomorrow.
[Re] Why no delivery?
Collected but still not shipping? Whats wrong with the super long delay?
[Re] Why no delivery?

The item is already with Qxpress. The status will only be reflected once they scanned it on their end, they should be delivering it to you early next week. Thank you.
27449014 Inquiry for the item from ahv**** ahv******* 2017-07-01 Answered
May I know the mfg date for the above item ?
[Re] Inquiry for the item from ahv****

which particular item in the listing are you referring to?
[Re] Inquiry for the item from ahv****
Spot essence 50ml thanks
[Re] Inquiry for the item from ahv****
This is mfr in april 2017
27340077 Inquiry for the item from aye**** aye******* 2017-06-22 Answered
27041960 Inquiry for the item from pin**** pin******* 2017-05-30 Answered
27011321 Inquiry for the item from che**** che******* 2017-05-27 Answered
May i know the Mgf date of Genoptics Spot essence 30ml?
[Re] Inquiry for the item from che****
Hi, this is mfr Nov 2016 onwards
26749765 Mfg date vav******* 2017-05-05 Answered
May I know Mfg date of this item?

Best Regards,
[Re] Mfg date
There are several items in the drop down options. Which one are you referring to?
26732545 delivery time hel******* 2017-05-04 Answered
May I pickup from store? i have received item deliver to me on hot scorching sun and the product was burning hot when i open it. Is your deliverer ma reliable? can request to send in the morning or in the evening?

Best Regards,
[Re] delivery time
Hi, we are using Qxpress which is the default courier partner of Qoo10. For specific time request, you can call or email them with your preferred timing once the tracking number appears.
[Re] delivery time
Thank you for your prompt reply.
[Re] delivery time
25232777 Whitening Spot Concentrate jac******* 2016-12-30 Answered
Do you have the Whitening Spot Concentrate 28 days? If yes, price and what is the benefit?

[Re] Whitening Spot Concentrate
Hi, you can purchase this from:

This is targeted treatment for spots problem. It penetrates under the skin surface to lighten the spot.

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