||Return / Exchange
||Qxpress Shipping - Change of Address / Failed Delivery
Self Collection: We do not conduct self collection at this point in time due to our tight schedule.
Singpost Local Mail: All local mail are non-trackable.
Qxpress Shipping: This is a 3rd party service and once item is picked up by Qxpress, the tracking code will be made available in the Qoo10 system. In the event that delivery takes longer than usual, please understand that it is beyond our control.
|27678938 ||Welcome Set ||lil******* ||2017-07-18 ||Answered|
|26856859 ||Expiry ||ela******* ||2017-05-15 ||Answered|
| ||Hi, |
Can i know the expiry of the Pitera Welcome kit_Classic?
Also what is the main difference between the Welcome kit Classic vs Change destiny/ Sumigashi/ Phoenix Sumigashi?
The difference is only in the sleeve design of the box. Welcome Kit expiry is in Nov 2019
|26740446 ||Inquiry for the item from PRe**** ||PRe******* ||2017-05-05 ||Answered|
| ||any discount for buying 2 sets? |
[Re] Inquiry for the item from PRe****
Hi, this item is currently on offer and there are currently no further discount. Thanks
|26719241 ||Inquiry related delivery from xcl**** ||xcl******* ||2017-05-03 ||Answered|
|26607091 ||Inquiry related delivery from anh**** ||anh******* ||2017-04-24 ||Answered|
| ||Hi, can I arrange for delivery on Saturday? How can I do that? Thanks |
[Re] Inquiry related delivery from anh****
Once courier has scanned the parcel into their distribution centre, and tracking number is avail, you can call Qxpress quoting the tracking number to arrange for a time.
|26319560 ||Inquiry for the item from kar**** ||kar******* ||2017-03-31 ||Answered|
| ||Just want to know the authenticity of the products.Thanks |
[Re] Inquiry for the item from kar****
Yes, this is 100% authentic
|24677883 ||Manufacturing date ||lpc******* ||2016-11-20 ||Answered|
| ||Please advise manufacturing date of classic set |
[Re] Manufacturing date
This is mfr in 2016 and expire in 2019.
|23957160 ||Combine shipping ||Tif******* ||2016-09-23 ||Answered|
| ||Dear Seller, |
I won the bid in the auction for this item. If I want to buy other products from you , Is it possible to combine the shipping ? Pls advise. Thank you!
[Re] Combine shipping
Hi, the items need to be checked out together in 1 cart, using the same shipping method, in order for combine shipping to take effect.