SHICARA - Beauty Outlet
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SK-IISK-II Pitera Set and Welcome Set - Essence+Clear Lotion+RNA

See all SK-II items

Customer who recommended this item
354 (Based on 365 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return / Exchange Seller 2016-04-21
Qxpress Shipping - Change of Address / Failed Delivery Seller 2016-01-05
Manufacturer/
Place of origin
SKII / Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description SK-II - THE MIRACLE OF PITERA™ is the secret to crystal clear skin. Each item is infused with Pitera: Gentle Cleanser, Clear Lotion, Essence, Stempower, Signs Eyemask, Treatment Mask

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (174)

Customer Photo Review board
Sep 20, 2017
haz*******
Sep 17, 2017
che*******

Highly Recommend cheap hope it works well

nice product cheaper than retailer

Type:Pitera Welcome Kit - Classic

+ Add this option
Sep 14, 2017
eri*******

Highly Recommend Love it

Fast delivery. Will buy again.love it

Type:Pitera Set - Classic(-S$4)

+ Add this option
Sep 10, 2017
eik*******
Sep 06, 2017
lim*******

Customer Review (365)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 20, 2017 haz*******
Recommend Sep 20, 2017 Eil*******
Highly Recommend Sep 17, 2017 che*******
Highly Recommend Sep 15, 2017 nor*******
Highly Recommend Sep 14, 2017 joh*******
Highly Recommend Sep 14, 2017 eri*******
Highly Recommend Sep 13, 2017 ckm*******
Highly Recommend Sep 13, 2017 vic*******
Highly Recommend Sep 12, 2017 joe*******
Highly Recommend Sep 12, 2017 wee*******

Item Q&A(39)

Status
Question & Answer
Date
Member
Notice
Seller

Any return or exchange of items will be applicable within 7 days upon receiving of the item.
- For shortage, wrong item received or defective item, provide picture of the item contents within the parcel package.
- All return items must be in their original packaging, intact, unused and in resaleable condition.
- For returned items, only registered mail/courier option is allowed to avoid any lost parcels.
- Return/Exchange due to change of mind is only allowed if buyers bear the shipping fee, and indicate clearly how the products are stored in which conditions.
- Please log in to your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

Notice
Seller

Once item is picked up by Qxpress, tracking code will be generated and buyers can view the tracking status from their order. If there is a failed delivery, Qxpress will make a second delivery attempt. To change address or request for redelivery, please call Qxpress at 6434 8400 or email to info@qxpress.sg and quote the tracking no.

FAQ
Seller

Self Collection: We do not conduct self collection at this point in time due to our tight schedule. Singpost Local Mail: All local mail are non-trackable. Qxpress Shipping: This is a 3rd party service and once item is picked up by Qxpress, the tracking code will be made available in the Qoo10 system. In the event that delivery takes longer than usual, please understand that it is beyond our control.

Unanswered
2017-09-23
wen*******
User

When will you restock? I am keen to repeat order.

Answered
2017-09-09
ari*******
User

For the welcome kit, may I know the expiry dates for all the different editions? Thank you

User

Hi,

The expiry date of our current batch of welcome kit is July 2020, regardless of editions. Thank you.

Answered
2017-09-07
Nad*******
User

Exp date ?.....

Ready ?

Exp date ?

User

Hi,

Expiry date: May 2020
Ready Stocks: Depending on quantity that you wish to purchase

Answered
2017-09-07
Nad*******
User

Ready ?

Exp date ?

User

Hi,

Which item are you referring to?

Answered
2017-08-26
zer*******
User

Hi can i know when can i receive the items ? Order no. 226345174 date 22 aug and until now 26 aug still show status is shipping request

User

Hi,

Sorry about this, it is due to an unforeseen shipment delay. We should be getting it by end of month and will ship out to you once received. Thank you.

Answered
2017-08-16
inv*******
User

kindly let me know when to expect delivery of the said item?

By the way, can you also let me know the expiry date of:
1) Essence
2) clear lotion and
3) RNA

Thank you

User

Hi,

It will be shipped either today or tomorrow. You will receive it in 1-3 working days depending on Qxpress. If you are asking about the products within the welcome kit itself, they are manufactured in Feb 2017, so expiry will be 3 years later. Thank you.

Answered
2017-08-09
gem*******
User

Why can't I apply the 20% storewide discount for the Pitera Set?While the timesale for the SKII cleanser,it is applicable.Please advice.Thanks.

User

Hi, the shop coupon is not applicable for timesale or daily deal offers. For daily deal offers, you can use Qoo10 coupon

Answered
2017-08-05
gem*******
User

What is the expiry date for Sakura Pitera Set and Sakura Welcome Set.Thanks.

User

Hi,

The expiry dates are as follows:

Welcome Set: May 2020
Pitera Set: Oct 2019

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