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S$2.00
GOOD MINISHOP RATE 90%
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SMLXALL NEW SEASON★BEST SELLING 15 CANDY COLOR SUMMER MONO JERSEY DRESS★bodycon dress/maternity

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Manufacturer/
Place of origin
SMLX / SOUTH KOREA Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(+82222164117 / smlx@live.co.kr)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description 100% Korea made&design women work dress from S-XL

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 2347 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(2,532)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-02-24 chr*******
Recommend 2017-02-21 csw*******
netural 2017-02-21 dia*******
Highly Recommend 2017-02-20 lia*******
Highly Recommend 2017-02-18 jar*******
Recommend 2017-02-17 jax*******
Not Recommend 2017-02-17 Eun*******
netural 2017-02-17 Eun*******
Highly Recommend 2017-02-16 ech*******
Highly Recommend 2017-02-16 ros*******

Seller Information

smlx4you

  • Address : 481~498 Dapsimni 1(il)-dong, Dongdaemun-gu, Seoul #110 SAMYONG B/D, #483-39
  • Available during:월~금: 오전 10시~오후 6시 토,일, 공휴일: 휴무
Item Q&A(221)
No. Question & Answer Member Date Status
25906563 [About Item] Related Inquiries Eun******* 2017-02-25 Unanswered
25889728 [About Item] Related Inquiries Eun******* 2017-02-24 Answered
Please update on status if the refund of the 2 dresses. Thks
 
[Re] [About Item] Related Inquiries
Dear customer,

We received 2 dresses in order and will refund your money back today asap.
Regards,

SMLX
25767188 [About Item] Related Inquiries Eun******* 2017-02-14 Unanswered
25766333 [About Item] Related Inquiries Eun******* 2017-02-14 Answered
Hi Sales Manager, further to your message on the new order, I'm hoping that this time, after the dresses have been checked through by you before sending to me, have no issues. But I'm surprised that you are saying that not every dress will be symertrically bilateral as it is made by hands and not machine. That should not be the way. If the dresses are not symmetrically bilateral, then it is a defect. I'm keeping my fingers crossed that there are no issues with the new dresses now that your message came after I made my reordered last Fri, 19 Feb.
 
[Re] [About Item] Related Inquiries
Dear customer,

Thank you for reply and We guess we were not clear about the meaning of 'symmetrically bilateral' again.
It(new orders was symmetrically bilateral until we checked(to our standard) last time, just we meant that it cannot be 100% symmetrically bilateral like punching out of paper and just saying out of worries.
We also said you can always contact us if something is wrong with new orders so there is nothing you have to worry about.
Hope to hear from you soon.
Regards,

SMLX
25763620 [About Item] Related Inquiries Eun******* 2017-02-14 Answered
Hi, I have just sent the 2 dresses to your Korea address give. Attached are evidence of post and cost of delivery including envelope. You should be expecting to receive in 4 to 6 working days. Thank you.
 
[Re] [About Item] Related Inquiries
Dear customer,

Thank you for your time and effort and we will proceed refund process soon as we receive the items.
Please wait a little bit more.
Regards,

SMLX
25763562 [About Item] Related Inquiries Eun******* 2017-02-14 Answered
Hi, I have just sent out the 2 dresses to your Korea address given. Attached are evidence of postand cost of delivery. You should be expecting to receive within 4 to 6 working days. Thank you.
 
[Re] [About Item] Related Inquiries
Dear customer,

Thank you for your time and effort and we will proceed refund process soon as we receive the items.
Please wait a little bit more.
Regards,

SMLX
25715833 [About Item] Related Inquiries Eun******* 2017-02-10 Answered
Thank you for your clarification messages. It is definately a more acceptable reply. I am aware that you have been a reliable seller from the reviews that I have read before placing my order with you in the first place. Yes, I will be making another order for the same colours, khaki brown and navy in FREE SIZE. Please ensure to check that the dresses are symmetrical bilateral before sending to me. From my observation, the existing khaki brown was not symmetrical bilateral. The fold into half definately confirmed that fact. Although the existing navy is slightly better in terms of fit, I did noticed that the bottom of the dress is not really "balanced" when I wore it. Thus when I folded the dress into half, it's when I confirmed that the navy dress is not perfect too.
 
[Re] [About Item] Related Inquiries
Dear customer,

Thank you for your kind message and we truly appreciate your understanding.
I'm a sales manager of SMLX KOREA and double checked myself your new orders, also looked carefully several points which you are concerned.
However there is one thing I would like to ask your understanding for the product is that every products cannot be exactly bilateral symmetry in general since it's made by human hands, not by machinery work. We are just hoping this time will not fail your expectations and of course still you can always contact us if you are not satisfied this time.
The delivery will take 5-7 working days from Korea and we will look forward to see you next time.
Regards,

SMLX
25714837 [About Item] Related Inquiries Eun******* 2017-02-10 Answered
I'm surprised that you are saying that the photo is unclear. Nevertheless, I will return the 2 dresses to you. Attached is another photo taken this morning.
 
[Re] [About Item] Related Inquiries
Dear customer,

We apologize if we made you feel uncomfortable with previous message, we were just explaining official return procedure because you want to exchange the items.
It applies on every customers and you can check it at QOO10 customer's office too. We are very much reliable seller for many years and there is nothing you have to worry about whether we will distort the truth after we receive the items. We just want to check the fact what was wrong with our product and modify the problem for better service in the future. And also the reason that we advised you to make new orders for size F is that previous order will take some time to solve out the issue and the price is cheaper than size XL but QOO10 SYSTEM doesn't calculate the difference. We thought it's better to separate 2 order to avoid all the confusion and difficulties.
Please send the items back to Korea without any worries and let us know if you going to make new orders for size F so we can double check the part which you were concerns.
We sincerely hope our message will clear your worries and will try our best to serve our SG customers.
Best Regards,

SMLX

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