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- Requires a minimum purchase of $200
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Dear Buyers, By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.Thank you for your kind understanding.
If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.To be eligible for exchanges:1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.2. All shipping fee will be incurred from buyer's end. 3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.4. New item will be shipped out upon verification of return and receipt of top up postage fees.Please note to contact seller via Qoo10 for exchange requests.All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.
If your items arrive faulty/ defective, kindly contact seller via Qoo10. 1. Provide photo of the defect/ problem with received items.2. Provide video of non-functioning product. (For electronic products)3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.Do note that you would need to contact us so that we can assist you on the replacement process.
If you receive wrong items or have missing items in your parcels, kindly contact seller via Qoo10. 1. Provide photo of the item contents within the parcel package.2. Provide photo of the parcel package with the delivery information.3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.
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Not very dresses.. good choice.
Item Code:BA6004 | Color:Yellow | Size:Free(+S$0.50)
Material feels a bit thin.
Item Code:BA6001 | Color:Mustard yellow | Size:Free
Ordered 2 days ago & well received today. So far satisfied with the dress but if there's a size for XL would be better. Will come back to buy other colors. Thank u seller!
Item Code:BA8001 | Color:Pink | Size:L
Material is soft and comfortable. Love it!
Item Code:BA8001 | Color:Pink | Size:S
Good buy. Like the material, soft and comfortable and not too thin till sheer.. I'm 155cm, it reaches my ankle.
Item Code:BA8001 | Color:Pink | Size:L(+S$4)
Item Code:BA6004 | Color:Light pink | Size:Free(+S$0.70)
Item Code:BA6004 | Color:Dark grey | Size:Free(+S$0.70)
Item Code:BA8001 | Color:Yellow | Size:L
We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.
Singpost Normal Mail does not have tracking services or tracking number.
For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.
For Singpost Normal Mail, any and all special instructions are not applicable.
For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly.
We are unable to process any special instructions regarding delivery.
Qexpress Hotline:+65 6661-9100
Qexpress Email: firstname.lastname@example.org
You can choose the specific date/ time slot for QX Quick deliveries.
Is there a restock for the following products, which i really wish to purchase?BA8002 - Basic Solid Color Short Sleeve Maxi Dress$13.90BA8001 - Basic Solid Color Sleeveless Racerback Long Maxi Dress$12.90
Hi,i'm so sorry but there are no plans to restock these items.Cheers.
What is "lemon green"? Is it lemon yellow, or is it light green? Thanks!
Hi, the lemon green for BA6004 is as shown in the image attached (we only have the image for BA6001 but it is the same color :)
I want to purchase long dress blue size s.May i know the code no
I'm sorry, blue ones are sold out. Currently, only pink and yellow are available :(
Hi,Are you going to restock BA8002? :(
I'm sorry, it will not be available in the near future :(
Hi when will e long sleeve be restock?
Hi,I'm sorry, it will not be restocked :(
Hi, would you be restocking BA8002 in black size S and M ? If yes, when will it be restock?Thank You!
Hi, I'm sorry, we will not be getting new stocks for those items :(
Hi, is this body hugging or loose fit? If can't fit can I exchange?
Hi,You can check the measurement to see whether it can fit you.
Pls adv available stock ? Material quality ?
Hi,BA8002_Black is sold out and will not be available again.
There isn’t any posted question about item.