Princess Pink
Princess Pink Join Fellow
13,170 Fellows

Special Order - Use only after communication with Princess Pink shop


Subject Register Date
Changes to orders Seller 2017-01-10
No reimbursement for loss/damage of Normal Mail packages Seller 2015-01-07
In the event that there are problems with your order Seller 2014-07-25
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
3 (Based on 4 reviews)
Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Photo Review (1)

Customer Photo Review board
May 17, 2016

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Recommend May 17, 2017 foo*******
netural Aug 12, 2016 hmt*******
Highly Recommend Jul 23, 2016 cin*******
Highly Recommend May 17, 2016 koi*******

Seller Information

Princess Pink

  • Address : 596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597
Item Q&A(2)
No. Question & Answer Member Date Status
NOTICE Changes to orders Seller
NOTICE No reimbursement for loss/damage of Normal Mail packages Seller
NOTICE In the event that there are problems with your order Seller
FAQ I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
Why is there this difference?

The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.

27738661 Inquiry for the item from jnl**** jnl******* 2017-07-23 Answered
21894955 Self collection the******* 2016-04-22 Answered
Can I arrange fr collection n how to key into the system as I m ordering few different items?
[Re] Self collection
Self Collection

The Princess Pink shop is happy to offer self collection by appointment at Tanah Merah MRT Station. Our logistics provider in Singapore will schedule a meet-up at Tanah Merah MRT Station for you to pick up your items.

To choose Self-Collect, select Normal Mail shipping mode, and indicate in the Memo to Seller when you make your purchase. We will contact you via your contact number registered with Qoo10.sg. If you need your items urgently, send us email at sgsales@princesspinkshop.com.

There is no refund of Normal Mail shipping fee paid, because we still need to ship the products from Korea to Singapore and then pay for our logistics provider to bring the package to the meet-up. Don’t select Qxpress if you want to self-collect, because (in addition to you paying a higher sum) there are system limitations to updating the orders, and so we would be unable to switch to self-collect.

Policy & Notice