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SPICA[SPICA] Bright LED Desk Lamp with Qi Wireless Charger ★ 450lm/1000lux Bright ★ 10W Energy Saving

See all SPICA items

Customer who recommended this item
127 (Based on 137 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
(Return/Exchange/Refund Policy) Seller 2015-05-13
(Usage of Order Tracking no.) Seller 2014-05-01
Manufacturer/
Place of origin
SPICA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Compatible w/ Android Mobile Phones (Samsung, HTC, ASUS, LG, Huawei, Xiaomi etc.) and iPhone 8
BOOKMARK 1 2 3 4 5 6 7

Photo Review (53)

Customer Photo Review board
Sep 10, 2017
9ps*******

Recommend Received

Received..................................................

1 x LED Lamp:LED Lamp w|Wireless Charger + USB Port | 2 x LED Lamp:LED Lamp w|Wireless Charger + USB Port

Sep 05, 2017
dch*******

Highly Recommend Very good buy

Like the desk lamp very much. Is nice and great to use. The thumbs up

1 x LED Lamp:LED Lamp w|Wireless Charger + USB Port | 2 x LED Lamp:LED Lamp w|Wireless Charger + USB Port

Sep 05, 2017
ire*******

Highly Recommend Great buy!

But to note that a converter is required to be used for the charger plug.

1 x LED Lamp:LED Lamp w|Wireless Charger + USB Port | 2 x LED Lamp:LED Lamp w|Wireless Charger + USB Port

Sep 01, 2017
pri*******

Highly Recommend Received

Thanks..........................................................

1 x LED Lamp:LED Lamp w|Wireless Charger + USB Port | 2 x LED Lamp:LED Lamp w|Wireless Charger + USB Port

Aug 30, 2017
fch*******

Customer Review (137)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 15, 2017 bbp*******
Highly Recommend Sep 13, 2017 Kwe*******
netural Sep 11, 2017 plm*******
Recommend Sep 10, 2017 9ps*******
Recommend Sep 05, 2017 dch*******
Highly Recommend Sep 05, 2017 ire*******
Highly Recommend Sep 01, 2017 pri*******
Highly Recommend Aug 30, 2017 fch*******
Highly Recommend Aug 29, 2017 xie*******
Highly Recommend Aug 22, 2017 w_j*******

Item Q&A(17)

Status
Question & Answer
Date
Member
Notice
Seller

***Return Policy***
Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
***Exchange Policy***
For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
***Refund Policy***
*Please note, we are unable to process refund for any reason.

Notice
Seller

For Tracking no. beginning with ONE
eg. ONEQOO12345678
Proceed to www.ninjavan.sg to track your order!

For Tracking no. beginning with SGP
eg.SGP12345678
Proceed to http://www.qxpress.asia/eng/html/customer_tracking.html to track your order!

Answered
2017-09-10
edi*******
User

Hi,

My Usb port is not working for some reason. Plugged it in with a few devices and different cables but still charging detected. The 'air energy" charging still works though. Kindly advice on the solution. Thanks.

User

Dear Customer, pls provide your contact number for follow up.

User

Edison, 83681993. Thanks

User

Dear Customer, We are sorry that we did not reply you as promptly as you expected. We will get back to your enquiry as soon as possible, and please allow us to improve and serve you faster and better.

Meanwhile, we thrive to source the most competitive prices to you and keep the best pricing in our products.

Thank you for your understanding and support. Dear Customer, We are sorry that we did not reply you as promptly as you expected. We will get back to your enquiry as soon as possible, and please allow us to improve and serve you faster and better.

Meanwhile, we thrive to source the most competitive prices to you and keep the best pricing in our products.

Thank you for your understanding and support.

Dear Customer, so sorry for the mistake. We will process exchange asap and please kindly return the usb port with original pack for depatch exchange, thanks.
(Sep 18, 2017 12:57)

thx
(Sep 18, 2017 15:39)

Answered
2017-05-29
lis********
User

Hako seller. Is the Led buld changeable?thanks!

User

Dear Valued Customers







We deeply apologize for the recent delay in your order delivery due to high volume issues. Please be assured that we value your support and we are managing all orders at full speed. Customer experience is our utmost priority and we hope to provide the best service to you again.







All orders will be shipped out by 31st May, you will receive your parcel by end of the week.



We thank you for your patience and support.







One Mart Team.

Dear Valued Customers



We deeply apologize for the recent delay in your order delivery due to high volume issues. Please be assured that we value your support and we are managing all orders at full speed. Customer experience is our utmost priority and we hope to provide the best service to you again.



All orders will be shipped out by 31st May, you will receive your parcel by end of the week.

We thank you for your patience and support.



One Mart Team.
(May 30, 2017 19:02)

Hi. The factory does not suggest changing as the quality may be affected. But we have had customers changing on their own. Hope this helps. Thanks
(Jun 09, 2017 18:04)

Answered
2017-04-19
kev*******
User

Is it warm white or pure white?

I am hoping it is warm white.

KN

User

Daer Customer,
This product got 3 types of light colour (cold, natural, warm), thank you for checking with us.

User

ok thanks

User

Dear Valued Customer,
Thank you for your interest in our product.

Answered
2017-01-23
kxb*******
User

The led lamp is working fine. However, the wireless charging is not ok. I put my S7 edge onto the base of led lamp, but nothing happens. so I thought S7 edge moight not be compatible and I tried using the adaptor. again nothing happens. Can you exchange another one for me?

User

Dear Customer,
All the stock is from same supplier and same model number, this might because the phone model is not integrated with the led lamp.
As indicated on our item page, you may return the item to our warehouse by using post office or other shipping service for refund/exchange.
Our warehouse address is: 2 Jurong Port Road Blk 2A #01-02, PRINT CENTRE SG619088
Sorry for the inconvenience caused.

Answered
2017-01-18
pla*******
User

May I know when r u changing the price for 2nd item? It's still show as $29.90 and not 2nd item less $10 which should be $14.10.
Please chanģge it by today as we want to make use of carton coupon to purchase.
Thanks

User

Dear Customer,
The item is on special buy now, $24.9 per pc.
The 2nd $10 off promotion is already ended, thank you for checking with us.

Answered
2017-01-01
siy*******
User

Hi, the option says 2nd item at $10 off so it should be plus $20.90, why is it plus $29.10? Thanks.

User

Dear Customer,
Our sincere apologies for not being able to get back to your enquiry immediately as our office was closed over the weekends. We will check and fix it as soon as possible tomorrow mooning.
Thank you for checking with us.

User

Dear seller, I have purchased two lamps at the wrong price already, can you please kindly refund the additional cost ($9) that I have paid. Thanks!

User

Daer Customer,
Noted, please let us know once you received the parcel, we will transfer back under the order number.
Thank you for contacting us.

User

Dear seller, I have received the parcel. May I know where do I view if the amount has been returned back to me? Thanks!

User

Dear Customer,
We just processed refund of $9, you may find in your Q-account, under Q-money. Thank you.

Answered
2016-12-30
leo*******
User

how to change bulb?

User

"Dear Customer,

We are noted on this inquiry, we will request the warehouse to check and get back to you as soon as possible.


Dear Customer,
As our supplier just replied us that bulb is not able to change. Thank you for checking with us.

Answered
2016-12-12
che*******
User

Hi!
Is the usb port compatible with iphone?
Thanks.

User

Dear Customer ,
Yes, the usb port compatible with iphone.
Check if your phone is Qi-Enabled here:
http://www.qinside.biz/en/support/qi-enabled-phones-2016

Address
PRINT CENTRE 2 JURONG PORT ROAD PC1 #03-01 One Mart
Available during
MON~FRI: 10:00am ~ 6:00pm SAT,SUNDAY & PH Off
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