JessCloset Join Fellow
Brand Qstore
19,318 Fellows

Super comfy and soft cropped pants (limited quantity available)

  • Retail Price
    Sold Out
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Shipping RateDomestic
    • Pick a delivery time
    Overseas Shipping
    United States -$29.37~ See more
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    • Black
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  • Sold Out

Customer who recommended this item
196 (Based on 281 reviews)
Customer Satisfaction Score
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%


Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (281)

Customer Review board
Rating Feedback Date Written by
netural Apr 24, 2016 cho*******
Highly Recommend Apr 12, 2016 aby*******
Recommend Apr 02, 2016 lmk*******
Recommend Mar 08, 2016 chr*******
Recommend Mar 07, 2016 poh*******
Highly Recommend Feb 22, 2016 khi*******
netural Feb 04, 2016 ama*******
Not Recommend Jan 29, 2016 soh*******
Recommend Jan 29, 2016 jun*******
netural Jan 17, 2016 shu*******

Seller Information


  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: or contact Qoo10 at

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page:

13427018 Torn crop pants! twi******* 2014-06-03 Answered
Hi I hv return and sent the torn pants (2pcs) to you last week for exchange but till now I hv yet to receive the replace goods!!! What's the status now??? Very unreliable. :(
[Re] Torn crop pants!
We emailed you on 2 Jun and informed you that we had received your items and the replacements were sent on that day. We've just resent the message. Please check your hotmail inbox and spam folder. Thanks, JessCloset
12535675 exchange sal******* 2014-03-15 Answered
Hi ,I hv order 1 soft crpped pant last week . I just received yesterday . But I open up I saw a hole below . Can I do exchange ? Pls reply . Thanks .
[Re] exchange
Thanks for your message and sorry to hear about this defect. Please email us at with a photo of the defective item, and we will give you further details for the exchange. Please include your ORDER NUMBER and details of your request in the email.
12496645 Cart No. 86918436 pec******* 2014-03-12 Answered

I've ordered these comfy pants and some clothing from your other "group" which total amounts over $100, which entitles free QXpress delivery. Will you be sending them all via QXpress? Or the pants will be via normal mail separately?

Many thanks,
[Re] Cart No. 86918436
Thanks for your message. We'll upgrade the shipping to Qxpress. Best regards, JessCloset
12449321 Shipping Rate sun******* 2014-03-07 Answered
Hi Seller,

Will it be free shipping if buy 2? How come i select 2, but then have shipping rate?
[Re] Shipping Rate
To get free shipping for 2 pieces, please do the following:
1) Select Singpost normal mail
2) Enter "2" for quantity
3) Select the desired colour and add to the cart. There should not be any shipping fee charged.
Best regards, JessCloset

Policy & Notice

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