JessCloset
JessCloset Join Fellow
Brand Qstore
18,807 Fellows
20%
POWER MINISHOP RATE 90%
14.00

Super deal - free shipping - High quality basic cardigan /sweater comes in 8 colours

  • Retail Price
    $39.90
    Q-Price
    $14.00
  • Plus Reward
    Max. 1 Qstamp Details
    Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    • Pick a delivery time
    Overseas Shipping
    United States -$29.37~ See more
  • Item Qty
    plus count minus count
  • Item Type
    ∙ Colour
    • Melon red
    • Hot pink
    • Pink
    • Apple Green
    • Grey
    • Yellow - Qty : 5Yellow
    • Black
    • Red - Qty : 4Red
    • Mustard Yellow
    • Green - Sold OutGreen
    • Dark Blue

  • Add to Cart [Buy] Wish List

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
89 (Based on 96 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Customer Review (96)

Customer Review board
Rating Feedback Date Written by
Recommend May 06, 2016 can*******
Highly Recommend Feb 22, 2016 Bay*******
Highly Recommend Feb 20, 2016 dol*******
Highly Recommend Feb 19, 2016 mie*******
Recommend Feb 06, 2016 nix*******
Highly Recommend Jan 21, 2016 anw*******
Highly Recommend Dec 03, 2015 Jor*******
Recommend Nov 04, 2015 yvo*******
netural Oct 21, 2015 val*******
Highly Recommend Oct 21, 2015 viv*******

Seller Information

JessCloset

  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(6)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

24858324 [About Item] Related Inquiries ali******* 2016-12-03 Answered
Any restock for black?
 
[Re] [About Item] Related Inquiries
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
19225216 Dark Blue Cardigan yvo******* 2015-09-27 Answered
Hi,
I have order my item on 14th September, 2 weeks ago.
May I ask about the status of my package?
My order number is 152806276.
Thanks!

Regards,
Yvonne Lim
 
[Re] Dark Blue Cardigan
Hi
Thanks for your message. We're sorry to hear that your parcel hasn't arrived. Your parcel was sent on 15 Sep. Could you please check that the address you registered in the system is correct?
If the address is correct, your parcel should still get to you. I have seen some parcels delayed by Singpost and arrive up to 4 weeks late! If they are unable to deliver a parcel then it usually gets returned to us, in which case we then re-send it to customers.
Please give it a bit more time. If it doesn't arrive by 13 Oct (4 weeks after the delivery date as per our policy), please send your enquiry to JessClosetCS@gmail.com and then we decide what to do. Meanwhile we will also check our return address again to see if it has come back to us. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.)
Regards,
Joey
 
[Re] Dark Blue Cardigan
Hi,
It should be right as I order other things from other seller and it has being delivered to this address.
No prob! Thanks for responding!
Regards,
Yvonne Lim
 
[Re] Dark Blue Cardigan
Your understanding is appreciated!
17030290 Navy blue ali******* 2015-04-01 Answered
In the post, is the navy blue same as CC8 of another post? Thickness and stretchy?
Thanks
 
[Re] Navy blue
Hi
These items on this page are the same as CC8 - they're the same design. Regards, Jesscloset
13061391 As stated : free shipping in item description ali******* 2014-05-01 Answered
When make payment, there is a $1 sipping charge, how come?
 
[Re] As stated : free shipping in item description
Hi
There's currently no free shipping for normal mail on this page. If you select normal mail shipping, there will be a $1 shipping charge added to your cart. Regards, JessCloset
12082047 Sizes ire******* 2014-02-02 Answered
Does it comes in size XL (44) ?
 
[Re] Sizes
Hi
Thanks for your query but this item, like all our cardigans, comes in one size only. Please refer to the page for the measurements. Best regards, JessCloset
12078426 good for cold office wear? Sha******* 2014-02-01 Answered
As our office temperature is very low at 16-19C. Will it be warm enough?
Tks
 
[Re] good for cold office wear?
Hi
Yes, this is one of the thickest cardigans we have and you should find it warm enough. Best regards, JessCloset

Policy & Notice