JessCloset
JessCloset Join Fellow
Brand Qstore
21,673 Fellows
POWER MINISHOP RATE 90%
18.90

Super slimming fit dress with embroidered-style front and lace-style back M006

  • Retail Price
    $59.90
    Q-Price
    $18.90
  • Gift
    LIMITED TIME OFFER! FREE SHIPPING!
    Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    • Pick a delivery time
    Overseas Shipping
    United States -$29.37~ See more
  • Item Qty
    plus count minus count
  • Item Type
    ∙ Colour
    • BlackBlack
    ∙ Size
    • LL
    • MM

  • Add to Cart [Buy] Wish List

Customer who recommended this item
92 (Based on 111 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (111)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 23, 2016 ivy*******
Highly Recommend May 04, 2016 che*******
netural Mar 15, 2016 cin*******
Highly Recommend Apr 21, 2015 val*******
netural Apr 16, 2015 jos*******
Highly Recommend Dec 05, 2014 kat*******
Recommend Nov 28, 2014 run*******
Recommend Aug 06, 2014 jas*******
Recommend Jul 03, 2014 evi*******
Highly Recommend Jun 13, 2014 gia*******

Item Q&A(11)

Status
Question & Answer
Date
Member
Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

Singpost - delivery usually takes 2-3 working days
Qxpress - delivery usually takes 1-2 working days
Ninja Van - delivery usually takes 1-2 working days
if you have any question about shipping,please e-mail us.
E-mail :jessclosetcs @ gmail.com / 674 250 01

Notice
Seller

Please forward all queries and replies to JessclosetCS@gmail.com.
Kindly do not send your requests via Shopping Talk as we're unable to receive them.
Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.
Thanks for your understanding, JessCloset

Notice
Seller

* It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.
* Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.

Notice
Seller

Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.
Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days.
Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.
Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.

Notice
Seller

While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.

FAQ
Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ
Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ
Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ
Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ
Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ
Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ
Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ
Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ
Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ
Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ
Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

Answered
2014-02-08
eve*******
User

May I know wat is the measurement for the arm hole? N is the material stretchy? Thks

User

Hi, thank you for your message. I will be happy to check this for you on Monday when I am back in the warehouse with all the items. As for the material, it's a cotton, polyester and rayon blend and it's not very stretchy. The lacey top can stretch by another 1 - 4cm. Best regards, JessCloset
Hi
The length of the armhole (one side) is approx. 20 - 21 cm. Best regards, JessCloset

User

Hi, I just received the dress but is too big. Can I exchange to L size? What should I do? Pls advice. Thks

User

Hi Thanks for your message. We can exchange this for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. Thanks Joey

User

Hi, I had sent the dress back to u for exchange. Would like to check have u receive it? Thks

User

Hi
Thanks for your message. We'll check our mail box today and if your parcel is here, we'll let you know. Thanks for your patience, JessCloset

Answered
2014-02-07
eun*******
User

My bust is about 32cm and waist is about 27-28cm. Will you recommend S or M? Is the material strechable type?

User

Hi
This material is not very stretchy. If your bust is about 32 inches, I would recommend the XL as the smaller sizes might be a little tight for you across the chest and at the arms. For any other queries on this, please email us at JessClosetCS@gmail.com. Best regards, JessCloset

Answered
2013-12-18
tkt*******
User

Hi there, i have received the message that the items have ship out on Dec 10, 2013, but until now i still not yet received any parcel, can you just help me check for this?thank you.

User

Hi, thank you for your message. I apologize for the delay in your order. There was a delay in our stock from the international shipping company. We have already received our stock and your parcel was sent on 16 Dec 2013. It should be with you any day now. My sincerest apologies for any inconvenience caused, JessCloset

User

Hi there, i still not yet receive anything from you as what you told, today is already 26 of Dec 2013. please get back to me for this status. thanks!

User

Hi
Thanks for your message. We're sorry to hear that your parcel hasn't arrived yet. Your parcel was sent on 16 Dec 2013.
Assuming that the address in the system is correct, your parcel should still get to you. I have seen some parcels delayed by Singpost and arrive up to 4 weeks late! If they are unable to deliver a parcel then it usually gets returned to us, in which case we then re-send it to customers.
Please give it a bit more time. If it still hasn't arrived in the next two weeks, please send your enquiry to JessClosetCS@gmail.com and then we decide what to do. Meanwhile we will also check our return address again to see if it has come back to us.
Thanks for your patience.
JessCloset

Answered
2013-12-15
pak*******
User

Is the dress going for $15.90 or $12.90?
Am 1.5m with waist size is 71cm, which size would you advise?

User

Hi
Thanks for your query. The price is $15.90 and you can order it here: http://list.qoo10.sg/g/410188366
I would recommend the M for you (see our size chart on the same page) but currently M is out of stock though we expect new stocks to arrive sometime this week. You can go ahead and place your order and we'll mail you the item as soon as they arrive.
Best regards,
JessCloset

Answered
2013-11-22
dio*******
User

Hi. I would like to purchase the dress but, may I know what material it is made of ?

User

Hi
Thanks for your query. The top is made of lace and the rest is a cotton/polyester (70%/30%) blend. It has a rayon lining. Hope the information helps. Best regards, Lizzie

Answered
2013-10-27
che*******
User

Zip is broken when I received last friday. Seller; I wanna change to smaller size too ( from xl to large) pls advise how to go about it. Thanks

User

Hi

Thanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com with a photo of the defective item, and we will give you further details for the exchange. Please include your ORDER NUMBER and details of your request in the email.

Thanks

Joey

Answered
2013-10-24
jai*******
User

Hi I'm about 164cm and a bit big chested. I usually wear UK 10, what size do you recommend I get for this dress? Thanks!

User

Hi, thank you for your message. The dress has a smaller cutting so I would recommend the XL for you. Thanks, Michelle

Answered
2013-09-13
gin*******
User

Hi seller,

I received the parcel today, can i ask for exchange for the above mentioned items if you allow to do so.

I accepted the exchanged policy.

Kindly let me know how to go about for the exchange.

Thanks
Gina

User

Hi Thanks for your message. We can exchange this for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. Thanks Joey

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BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
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