JessCloset Join Fellow
Brand Qstore
16,497 Fellows
15%
POWER MINISHOP RATE 90%
7.9000

Super slimming work / office dress made of stretchy and comfy material comes in 3 colours and 6 sizes/ Item#3011


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 263 (81%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (94)

Customer Photo Review board

not recommendneturalrecommendHighly recommend item received

item received in good condition ...

Colour:Hot Pink | Size:S

+ Add this option
Oct 13, 2016 0 0
qoo*******
Sep 26, 2016 1 0
jai*******

not recommendneturalrecommendHighly recommend dress

Item test n tried. Matrial is thin n soft. ? ? ? Wonder how long can it last... n wear

Colour:Black | Size:S

+ Add this option
Sep 23, 2016 0 0
mel*******
Sep 23, 2016 1 0
mik*******

not recommendneturalrecommendHighly recommend Decent dress

Casual dress meant for daily wear. Very prompt delivery.

Colour:Black | Size:XL

+ Add this option
Sep 17, 2016 0 0
bia*******

Customer Review(324)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-11-07 zer*******
not recommendneturalrecommendHighly recommend 2016-10-13 qoo*******
not recommendneturalrecommendHighly recommend 2016-10-06 des*******
not recommendneturalrecommendHighly recommend 2016-10-05 kit*******
not recommendneturalrecommendHighly recommend 2016-10-04 mad*******
not recommendneturalrecommendHighly recommend 2016-09-26 jai*******
not recommendneturalrecommendHighly recommend 2016-09-24 lee*******
not recommendneturalrecommendHighly recommend 2016-09-23 mel*******
not recommendneturalrecommendHighly recommend 2016-09-23 mik*******
not recommendneturalrecommendHighly recommend 2016-09-22 lil*******
Item Q&A(10)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

23668677 Pockets ste******* 2016-09-01 Answered
Hi, like to check if this dress have pockets at the sides. Thks
 
[Re] Pockets
Hi Thanks for your enquiry. No pockets at the side.
Regards Jesscloset
23639792 Size joy******* 2016-08-30 Answered
Hi,

My bust is 90cm n waist 76cm, shd I purchase 2XL or 3XL ?

Thanks.
 
[Re] Size
Hi, Thanks for your enquiry. I would suggest you to order size 3XL. For more size and recommenation details please refer the size chart on the item page. Cheers! Jesscloset
22341202 S size hua******* 2016-05-15 Answered
Hi will S size dress be too short for a person of height 156-158 cm? Thanks!
 
[Re] S size
Hi Thanks for your enquiry. Yes is too short for S size.
Regards Jesscloset
20779100 Material and thickness amy******* 2016-01-23 Answered
Hi seller
I have bought identical looking dress before (not fr u) and like the design BUT it's material is very thin and can see thru under direct strong sun light.
But there r many different quality in the market.
I would like to ask if the material u have will appear see thru or translucent if stand under direct sunlight or strong lighting?

Appreciate your reply. Thanks!
 
[Re] Material and thickness
Hi, Thanks for your enquiry. This material is also thin. About if it translucent i need to check again once i back in warehouse on Monday.
Regards
Jesscloset
19483640 exchange ordered mag******* 2015-10-17 Answered
order 154684643
is for the blue dress which is 10cm shorter
than the pink one in order 154684644

can i exchange the 3XL size blue dress for
a longer one? the pink one is 97cm long
that is great as i prefer the hem to end
below the knee

i have ordered 6 items & generally happy with them
 
[Re] exchange ordered
Hi Thanks for your message. We can exchange this for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
19437015 Measurements che******* 2015-10-13 Answered
Hi.. the measurement is all around for the bust or just i side (from left to right)?
 
[Re] Measurements
Hi,
The measurement is all around for the bust.
Regards
JessCloset
17589871 Length of dress ccc******* 2015-05-17 Answered
Hi, why is it that as feedback by customers, the length of the dress varies? Some are the longer versions ones. Can we choose the longer version ones?
 
[Re] Length of dress
Hi
We've updated the measurements of the dresses. Please refer to the size chart for the revised lengths. We're unable to accommodate any requests for specific lengths. Regards, Jesscloset
13501696 more length and sleeve jul******* 2014-06-10 Answered
Can you bring clothes with length of atleast 100cm and with half/3/4th sleeves. People like me cannot buy because its too short and prefer with sleeves. thanks!
 
[Re] more length and sleeve
Hi
Thanks for your feedback! We welcome all comments from customers and will take your suggestion into consideration for future items. Regards, JessCloset

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