theplus
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★ SUPER DEAL ★Plus size!! ★Summer Banding Pants! SUPER COOL!!!


Customer who recommended this item
993 (Based on 1139 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
※ Notice _ About Duty ※ Seller 2017-02-20
Manufacturer/
Place of origin
other country Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (345)

Customer Review (1,139)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 15, 2017 ani*******
Recommend Jul 31, 2017 aen*******
Recommend Jul 31, 2017 suz*******
Recommend Jul 29, 2017 Dap*******
netural Jul 28, 2017 Blu*******
netural Jul 20, 2017 ser*******
Recommend Jul 20, 2017 swe*******
Highly Recommend Jul 20, 2017 ery*******
Highly Recommend Jul 16, 2017 Ber*******
Highly Recommend Jul 09, 2017 ker*******

Seller Information

theplus

  • Address : 18 Hakdong-ro 4-gil, Gangnam-gu, Seoul 2F, Skybldg.,
Item Q&A(74)
No. Question & Answer Member Date Status
NOTICE ※ Notice _ About Duty ※ Seller
27714536 Pants received but belt missing ser******* 2017-07-20 Answered
My order no. 222324583. Advertisement was free belt for every pants ordered but I have not received the belt. Please advise
 
[Re] Pants received but belt missing
Dear,

If you bought more than 2 pants, we would have provided the free belt.
We are not going to do the free gift event anymore.
Thank you.
 
[Re] Pants received but belt missing
When I placed the order, your advertisement put free belt for every pants. No mention of need to purchase 2. This teaches us never believe what is advertised? Seller can just cancel offer anytime?
 
[Re] Pants received but belt missing
Dear,
We had provided the belt free for customers who purchase more than 2 pants.
We apologize that the product information was insufficient.
27605092 Stock est******* 2017-07-13 Answered
Hi,
Will you re-stock size 27 (black) as I'm not able to see this size, only available in size 26.
Please advise. Thanks.
 
[Re] Stock
Dear,
Other size of black color pants are out of stock.
Sorry, but there is no schedule for restocking.
Thank you.
27015176 Inquiry for the item from mon**** mon******* 2017-05-27 Answered
My order is 216488904.
I received only 1 black pants and no free belts. Shouldn't this be 1+1??
 
[Re] Inquiry for the item from mon****
Dear,
So. we have to resend your items again from Korea.
Your item will be shipped our tomorrow.
It will usually take 3 ~ 7 business days to be completed after shipping.
Thank you.
 
[Re] Inquiry for the item from mon****
I've received the ivory pants with only 1 belt. You didn't give me the belt for the black pants.
But that's ok.
I want to exchange for bigger size. How to do the exchange?
 
[Re] Inquiry for the item from mon****
Dear,
We are shipping only one belt, which is a free gift.
We do not send a belt for each pants.
What size do you want? If you want to exchange the items, please send back the item by Registered Small Packets(AIR) service. We will send a item again.
But you should pay shipping fee(around $15.70) for using the Sending Overseas service. And also you have to pay to us $7, the fee that we resend the item to you.
If you okay about this, we can exchange the item.

Adreess : The plus interactive
2F Sky Bldg., 18 Hakdong-ro 4-gil, Gangnam-gu, Seoul, Korea

Send the item to this adress.
And after that, you have to send an image of the receipt or invoice of the package which you send.
By doing so, we can handel the exchange of the item more quickly.

Please keep in mind this,once you send the item, it takes long time to us to check that item and send another item. And during a restocking process, some problems might be occured. So, please kindly understand about this.
Thank you.
 
[Re] Inquiry for the item from mon****
The changes are so expensive. More expensive than the purchase itself.
I think you should consider a cheaper alternative for your customers next time. But thanks.
 
[Re] Inquiry for the item from mon****
Dear.
Please understand that the overseas shipping fee depends on weight and size. This pants weights around 400g. So the shipping fee is a little expensive than other items.
Thank you.
26925296 Inquiry for the item from kia**** kia******* 2017-05-19 Answered
Hi, I bought too small size. Can exchange for bigger size?
 
[Re] Inquiry for the item from kia****
Dear,
Return and exchange will also be handled in the Qxpress Sinagaore branch. We are checking once again about the return or exchange procedure by Qxpress Singapore.
We will contact you as soon as the answer is confirmed.
26923960 Do you have Black size 32? pen******* 2017-05-19 Answered
I want black and gray size 32 as I do not wear white pants. Is it possible and do you have stock in black? I can't choose from dropdown in order form. Thank you.
 
[Re] Do you have Black size 32?
Dear,
These items are limited in stock for the Qxpress Sinagaore dispatch center direct delivery, black color pants are out of stock.
so you can not select the black color.
Thank you.
26841268 Order no: 215180487 shu******* 2017-05-13 Answered
Hi Seller I have made my order since 5 May 2017 (Order no 215180487), kindly advise when will you be shipping out my order, Thanks.
 
[Re] Order no: 215180487
Dear customer.
Forgive us, but because of the national holiday in Korea and intensive order, the supply of the item and delivery was delayed.
Your item has been sent out last Wednesday, it is in transit to the Qxpress Singapore directly.
It was arrived in Singapore last Saturday. So maybe you will be able to check it after 1~2 days.
Delivery will be completed 2017/05/16~17.
we apologize for this problem.
We will improve our service and try to offer you the best service to you.
Thank you.
26808682 Inquiry related delivery from kwa**** kwa******* 2017-05-10 Answered
My purchase just shows out of stock no further info. Can inform when is the delivery date or if able to refund since payment already made.
 
[Re] Inquiry related delivery from kwa****
Dear customer.
Because of the national holiday in Korea and intensive order, the supply of the item and delivery was delayed.
The item was shipped out yesterday.
Delivery will be completed 2017/05/16~17.
We appreciate your continuos interest.
Thank you.
26755111 Inquiry for the item from eun**** eun******* 2017-05-06 Answered
Hi Seller,
Do you still have black size 34?
Thank you.
 
[Re] Inquiry for the item from eun****
Thanks for your interest at our shop and item.
The item(black 34 inch is totally out of stock.
So, we cannot restock the item.
Sorry.

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