| 5212569 |
Out of order |
sha******* |
2012-11-14 |
Answered |
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May I have the address & contact no of your service centre in Singapore to repair the smoothie maker. |
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[Re] Out of order
Hi dear customer,
sorry about the late reply ,
1,Park Road , Peoples Park Complex #01-K96A Funcity Electronics Enterprise S059108 Timing : 12-8pm Monday - Friday Tel:65357392 thanks.
Regards MTV
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| 5034071 |
Out of oder |
sha******* |
2012-11-03 |
Answered |
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Hi, I've received the smoothie maker less than 3 months and used for few times only but not is not working at all. What should I do with it. |
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[Re] Out of oder
HI dear customer ,
you can go to our service center to repair it , thank you . |
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| 4841466 |
Order 27782777 |
det******* |
2012-10-22 |
Answered |
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Smoothie maker blender juice cannot be lock and blend.. Faulty...Pls exchange |
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[Re] Order 27782777
Hi dear customer,
you can go down to our service center for 1 to 1 exchange for the item and self test .
Add: 1,park road peoples park complex #01-K96A Singapore 059108 funcity electronics enterprise
tel : 65357392 ( pls call before any exchange) opening hours :12pm - 8pm daily |
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| 4691989 |
Faulty Item |
nez******* |
2012-10-11 |
Answered |
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Pls refer to my Order No:26870253 Cart No:7969957 I have returned the faulty item on the 11.09.12 via TA-Q-BIN as requested and received an email stating I will get my replacement within 2 weeks time. But now is already 4 weeks and you are not answering my email??????? |
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[Re] Faulty Item
Hi dear customer, we have already send out our refund to Qoo10 , they are proceeding it , thanks
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| 4311624 |
ITEM NOT RECEIVED YET TILL NOW |
ven******* |
2012-09-24 |
Answered |
| |
hi i have not received my item till now. it has been a few months when is the item going to arrive. if it is not going to arrive i want a full refund!!!! |
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[Re] ITEM NOT RECEIVED YET TILL NOW
HI dear customer ,
we have refund to you , sorry about that. |
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| 4220616 |
Receiveed Smoothie Maker on 15 Sept |
sp6******* |
2012-09-15 |
Answered |
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Dear Seller ,
I've received your item ,trying to make juice from this machine but it's not working . Have check many times and the cup is lock ,push upward and switch it on but it's not working at all. ( Confirm many many times , is under lock condition ) . Please do an exchange on this item.
Waiting to hear from you ASAP .
Thanks, Sophia |
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[Re] Receiveed Smoothie Maker on 15 Sept
Hi dear customer,
we apologize for product defective inquiry , u may try email MTV_STORE@HOTMAIL.COM with your VIDEO n order number , and tell us wat is the problem you encounter, our technical team will assist to you.
thank you
Regards MTV |
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| 4194462 |
QN |
sho******* |
2012-09-13 |
Answered |
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May I know if the item can be used for like ice blended ? And do you test the product before mailing out because it seems like there is alot of faulty |
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[Re] QN
HI dear customer,
yes we will check first thank you
Regards MTV |
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| 4194360 |
not working |
lwl******* |
2012-09-13 |
Answered |
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Hi, i purchase the item.only use one time today use suddenly burn smell come out & motor burn ard. singapore where can i send to check. pls reply asap.tks. |
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[Re] not working
Hi dear customer,
we apologize for product defective inquiry , u may try email MTV_STORE@HOTMAIL.COM with your order number , and tell us wat is the problem you encounter, our technical team will assist to you.
thank you
Regards MTV |
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