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[TENA] [Carton Sale] 8 x Adult Diapers Size M 12s/Size L 10s
126 items sold
61.90

[TENA] [Carton Sale] 8 x Adult Diapers Size M 12s/Size L 10s

See all Tena Adult Diapers items

Notice

Subject Register Date
(Return/Exchange/Refund Policy) Seller 2015-05-13
(Usage of Order Tracking no.) Seller 2014-05-01
Manufacturer/
Place of origin
SCA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Carton Sale][TENA] 8 x Adult Diapers Size M 12s/Size L 10s
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
146 (Based on 150 reviews)
Customer Satisfaction Score
92%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (54)

Customer Photo Review board

Highly Recommend fast delivery

bought before. cheaper than outside if you have coupon

Type:Tena 8 x Adult Diapers Size M 12s | PWP Top Adult Pants:none

+ Add this option
Jul 26, 2017
hea*******

Recommend Recommended

Delivery was fast. Came in a carton, nicely packed. Would recommend to friends.

Type:Tena 8 x Adult Diapers Size L 10s | PWP Top Adult Pants:none

+ Add this option
Jul 24, 2017
mym*******
Jul 22, 2017 1
khi*******

Recommend Well received

Fast delivery, received the next day from courier. Buy during slae, will buy again.

Type:Tena 8 x Adult Diapers Size L 10s | PWP Top Adult Pants:none

+ Add this option
Jul 18, 2017 2
sus*******
Jul 17, 2017 2
ngk*******

Customer Review (150)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 26, 2017 hea*******
Recommend Jul 24, 2017 mym*******
Recommend Jul 23, 2017 ahj*******
Recommend Jul 22, 2017 qia*******
Recommend Jul 22, 2017 khi*******
Recommend Jul 19, 2017 col*******
Recommend Jul 18, 2017 sus*******
Highly Recommend Jul 17, 2017 ngk*******
Recommend Jul 15, 2017 sng*******
Recommend Jul 15, 2017 ala*******

Seller Information

ONE MART SUPERMART

  • Address : PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-03
  • Available during:MON~FRI: 10:00am ~ 6:00pm SAT,SUNDAY & PH Off
Item Q&A(19)
No. Question & Answer Member Date Status
NOTICE (Return/Exchange/Refund Policy) Seller
NOTICE (Usage of Order Tracking no.) Seller
27782837 Inquiry related cancel and refund from nor**** nor******* 2017-07-26 Answered
27776115 Cart Numbers: 111522089 & 111519141 she******* 2017-07-25 Answered
Hi seller,

I have placed 2 orders of total 20 cartons of Tena Adult diaper Size M to be delivered to Ju Eng Nursing Home and Lee Ah Mooi Old Age Home respectively on 29th June 2017. And till ow, the items are still not delivered. Can you please expedite the shipment asap. Thanks
 
[Re] Cart Numbers: 111522089 & 111519141
Daer Customer,
Parcel for cart 111522089 has been delivered on 2nd Jul, while parcel for cart 111519141 has been delivered o 3rd Jul by Honest Bee, would you help to check at your side again?
27763513 Inquiry for the item from nor**** nor******* 2017-07-24 Answered
Hi I'm sorry but I need to exchange the size m to a size L. Ordered the wrong size for my grandmother.
 
[Re] Inquiry for the item from nor****
Dear Customer,
We will assist you for exchange, please check below 3 options and revert back which option you preferred :
1) Drop by our warehouse for a free exchange. Our warehouse address is:2 Jurong Port Road, SPH Print Centre, PC1 #03-01, Singapore 619088, open from Monday to Friday, 11 am to 5:30 pm.
( Make appointment & check stock before you come down ☺ )
2) Exchange by courier company , the additional cost will be $12.
Or 3) we arrange coueire service to return this parcel & you place a new order at same time if you still wish to get the item, the cost will be $6 for collection service whcih we would deduct from refund amount ( Refund amount will be $55.9 - $6 = $49.9 ) . In this way, the process will be faster.
For more information, please feel free to reach out at contactus@onemart.com.sg
27763502 Inquiry for the item from nor**** nor******* 2017-07-24 Answered
Hi I'm sorry but I need to exchange the size m to a size L. Ordered the wrong size for my grandmother.
 
[Re] Inquiry for the item from nor****
Dear Customer,
We will assist you for exchange, please check below 3 options and revert back which option you preferred :
1) Drop by our warehouse for a free exchange. Our warehouse address is:2 Jurong Port Road, SPH Print Centre, PC1 #03-01, Singapore 619088, open from Monday to Friday, 11 am to 5:30 pm.
( Make appointment & check stock before you come down ☺ )
2) Exchange by courier company , the additional cost will be $12.
Or 3) we arrange coueire service to return this parcel & you place a new order at same time if you still wish to get the item, the cost will be $6 for collection service whcih we would deduct from refund amount ( Refund amount will be $55.9 - $6 = $49.9 ) . In this way, the process will be faster.
For more information, please feel free to reach out at contactus@onemart.com.sg
27489623 Inquiry from khi**** khi******* 2017-07-04 Answered
27460304 When will the item be delivered? mov******* 2017-07-03 Answered
Hi, the item was ordered on 29 June (Thurs) and yet till now there is still no sign of the shipping
information be updated. Pls do not delay any further!
 
[Re] When will the item be delivered?
Dear Customer,
As checked with warehouse, they are processing your parcel batch now and they will pack and handle over your parcel to delivery driver as soon as possible.
Normally, after a tracking number updated under your order numbers, you may expect to receive by 1-3 working days.
27426358 Wrong Item delivered. Need exchange pea******* 2017-06-29 Answered
Dear Seller,
I ordered M size Tena Value diapers but L size diapers were delivered to me. I would like to return the L size diapers and can you pls send the M size diapers to me? Thanks. My order number is 220107161.
 
[Re] Wrong Item delivered. Need exchange
Dear Customer, our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by today. Much appreciate for your great patient.

Dear Customer,
Well noted on this request, we will arrange exchange for you accordingly.
Can we book Ninjavan to collect the parcel, any preferred timing? ( available time slots : 9am-12pm, 12-3pm, 3pm-6pm, 6pm-10pm )
Re-delivery will handle by Honest Bee soonest next week.
(Jun 30, 2017 17:36)
 
[Re] Wrong Item delivered. Need exchange
Yup sure. You can come and collect from 6pm-10pm. Thanks
 
[Re] Wrong Item delivered. Need exchange
Dear Customer,
Sure, we booked colelction for you next Monday, time slot 6-10pm.
Re-delivery will handle by Honest Bee soonest.
27253417 Delivery date rub******* 2017-06-15 Answered
HI Seller,
Can I order the diaper today and request for a later delivery date?
 
[Re] Delivery date
Dear Customer,

Our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by today. Much appreciate for your great patient.

Dear Customer,
Sure, you may advise us your order number and the date, we will monitor for you.
(Jun 16, 2017 17:31)
 
[Re] Delivery date
thank you very much
 
[Re] Delivery date
Dear Customer, our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume over the weekends, our customer service offers are checking your inquiry now and get back to you soonest by 1 working day. Much appreciate for your great patient.

Keep in touch!:)
(Jun 19, 2017 16:29)

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