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[TENA] [Carton Sale] 8 x Adult Diapers Size M 12s/Size L 10s
93 items sold
56.90

[TENA] [Carton Sale] 8 x Adult Diapers Size M 12s/Size L 10s

See all Tena Adult Diapers items

Customer who recommended this item
191 (Based on 198 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
(Return/Exchange/Refund Policy) Seller 2015-05-13
(Usage of Order Tracking no.) Seller 2014-05-01
Manufacturer/
Place of origin
SCA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Carton Sale][TENA] 8 x Adult Diapers Size M 12s/Size L 10s
BOOKMARK 1 2 3 4 5 6 7

Photo Review (72)

Customer Photo Review board

Highly Recommend Fast delivery and secure packaging

Good quality.. just wish it wasn't too expensive

Type:Tena 8 x Adult Diapers Size L 10s | PWP Top Adult Pants:none

+ Add this option
Sep 21, 2017
nor*******

Highly Recommend Good

Much cheaper than buying from elsewhere.👍👍👍

Type:Tena 8 x Adult Diapers Size M 12s | PWP Top Adult Pants:none

+ Add this option
Sep 21, 2017
vin*******

Highly Recommend Nice and good and fabulous and grandeur

Nice and good and fabulous and grandeur

Type:Tena 8 x Adult Diapers Size M 12s | PWP Top Adult Pants:none

+ Add this option
Sep 21, 2017
Spa*******

Highly Recommend Value for money

Fast delivery n the cheapest of all.

Type:Tena 8 x Adult Diapers Size L 10s | PWP Top Adult Pants:none

+ Add this option
Sep 20, 2017
gra*******

Highly Recommend Great deal

Great deal with shop & cart discount. Thank you seller

Type:Tena 8 x Adult Diapers Size M 12s | PWP Top Adult Pants:none

+ Add this option
Sep 15, 2017
eli*******

Customer Review (198)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 21, 2017 nor*******
Highly Recommend Sep 21, 2017 vin*******
Highly Recommend Sep 21, 2017 pea*******
Highly Recommend Sep 21, 2017 Spa*******
Highly Recommend Sep 20, 2017 gra*******
Highly Recommend Sep 15, 2017 eli*******
Highly Recommend Sep 14, 2017 sof*******
Highly Recommend Sep 12, 2017 swe*******
Recommend Sep 10, 2017 tac*******
Highly Recommend Sep 09, 2017 ant*******

Item Q&A(21)

Status
Question & Answer
Date
Member
Notice
Seller

***Return Policy***
Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
***Exchange Policy***
For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
***Refund Policy***
*Please note, we are unable to process refund for any reason.

Notice
Seller

For Tracking no. beginning with ONE
eg. ONEQOO12345678
Proceed to www.ninjavan.sg to track your order!

For Tracking no. beginning with SGP
eg.SGP12345678
Proceed to http://www.qxpress.asia/eng/html/customer_tracking.html to track your order!

Processing
2017-09-16
Elo*******
User

Hi! Are these items from Tena original? How long is the shipping because i need them urgently. Thanks

User

Dear Customer, We are sorry that we did not reply you as promptly as you expected. We will get back to your enquiry asap, and please allow us to improve our response to be faster and better. Thank you for your understanding and support.

Processing
2017-09-15
suf*******
User

Dear seller, I just bought 2 cartons of your Tena Adult diapers size L on qoo10. My order number is: 229081487

I have ordered it but would like to change the address please. Could you assist?

The address I want the package to be delivered to is as follows:

Blk 388, Tampines street 32, #06-75 s(520388)

Look forward to your reply

Warm regards,
Sufiya

User

Dear Customer, We are sorry that we did not reply you as promptly as you expected. We will get back to your enquiry as soon as possible, and please allow us to improve and serve you faster and better. Thank you for your understanding and support.

Answered
2017-08-25
lee*******
User

hi would it be possible for self collection?thanks

User

Dear customer, due to an upgrading on our inventory and warehouse management system, there was a delay in answering your inquiries and also a possibility of inquiries being deleted. We sincerely apologise for the inconvenience caused. Please send in your inquiry again if your question has not been resolved and we will answer them at our very soonest. Thank you very much for your understanding and patience. We look forward to serving you again at One Mart. Cheers.

Answered
2017-08-15
dor*******
User

Hi seller where is the country of origin for tena diaper. Thanks.

User

Dear Customer,
It made in malaysia. Thank you for checking with us.

Answered
2017-08-01
sha*******
User

Dear seller,
I'm buying for someone staying in another address. How do i indicate the delivery address?
thank you

User

Dear Customer,
You may contact qoo10 customer service for more clarification for step by step guide:
Helpdesk: http://www.qoo10.com.sg/gmkt.inc/CS/NHelpContactUs.aspx
Hotline : 65-6500-4440.
Email : help@qoo10.sg
Or drop us a message to 88683198 with your order number and preferred address, we will assist you to change it.

Answered
2017-07-26
nor*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-07-25
she*******
User

Hi seller,

I have placed 2 orders of total 20 cartons of Tena Adult diaper Size M to be delivered to Ju Eng Nursing Home and Lee Ah Mooi Old Age Home respectively on 29th June 2017. And till ow, the items are still not delivered. Can you please expedite the shipment asap. Thanks

User

Daer Customer,
Parcel for cart 111522089 has been delivered on 2nd Jul, while parcel for cart 111519141 has been delivered o 3rd Jul by Honest Bee, would you help to check at your side again?

User

Dear seller, I have checked with the 2 old aged homes. They confirmed that they did not received the Tena Adult diaper

User

Dear Customer,

Well noted on it, we will check with Honest Bee to update you again.

Dear Customer,
Attached picture if the signature Honest Bee just replied us, would you please kindly help to check if anyone of your side can recognise the signature?
(Jul 28, 2017 15:22)

User

Dear seller, this signature is from which cart number. I have 2 different carts order to 2 different homes. Can you clarify with honestbee the signature was signed by which home in-charge.

User

Dear Customer,
The signature is for cart 111522089. We will check the other signature with Honest Bee again, do let us know if you didn't receive the parcels.

User

Hi seller, I am still waiting for you to provide me with the receipent detail for cart number 111519141. Thanks

User

Dear Customer,
We requested Honest Bee to contact you directly, also, we will update you once we have been updated!:)
So sorry to keep you waiting long.

User

Hi seller,
I have not received any call from Honest bee in regards to my order. If they can provide you the signature for the other order, I don't understand why is it so difficult for them to provide details for this order number.

User

Dear Customer,
We are still in the midst checking with Honest Bee, will get back to you as soon as possible, also you may contact them at 88760735 or drop us a message at 88693198 for the latest update of this case. So sorry for all the delays and inconvenience we caused you.

User

Hi seller, I have sent an sms to 88693198 on 7th Sept about the delivery for cart number 111519141 but no reply from your side. I m still waiting for the update of the receiver status from Lee Ah Mooi Old Aged Home.

User

Dear customer, we tried to call back but didnt direct to you. pls text your case to 90020836, i will follow up personally. thanks.

Answered
2017-07-24
nor*******
User

Hi I'm sorry but I need to exchange the size m to a size L. Ordered the wrong size for my grandmother.

User

Dear Customer,
We will assist you for exchange, please check below 3 options and revert back which option you preferred :
1) Drop by our warehouse for a free exchange. Our warehouse address is:2 Jurong Port Road, SPH Print Centre, PC1 #03-01, Singapore 619088, open from Monday to Friday, 11 am to 5:30 pm.
( Make appointment & check stock before you come down ☺ )
2) Exchange by courier company , the additional cost will be $12.
Or 3) we arrange coueire service to return this parcel & you place a new order at same time if you still wish to get the item, the cost will be $6 for collection service whcih we would deduct from refund amount ( Refund amount will be $55.9 - $6 = $49.9 ) . In this way, the process will be faster.
For more information, please feel free to reach out at contactus@onemart.com.sg

Address
PRINT CENTRE 2 JURONG PORT ROAD PC1 #03-01 One Mart
Available during
MON~FRI: 10:00am ~ 6:00pm SAT,SUNDAY & PH Off
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