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GOOD MINISHOP RATE 90%
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Terrarium Vessels ✤ Terrarium Container ✤ Glass Jar ✤ DIY ✤ Glass Vase ✤ Mini Glass Planter ✤


Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller 2016-04-26
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Satisfaction

Satisfied Customer
362
Average Customer Review
90 / 100
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (135)

Customer Photo Review board
May 24, 2017
dai*******

Highly Recommend Awesome

Very nice , cheap and good ! Super fast delivery . Will order again.

Design:Angled Glass Bowl | Option:W12cm H12cm(+S$2)

+ Add this option
May 20, 2017
sas*******
May 18, 2017
ntp*******

Highly Recommend Fast delivery of just 4 days via qexpress

Multiple purchase from this seller. Fast delivery and well packed as usual.

Design:Hanging Glass Bubble (Flat Base) | Option:16cm with 28cm stand(+S$6)

+ Add this option
May 12, 2017
pos*******
May 03, 2017
pym*******

Customer Review(379)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-05-25 goh*******
Recommend 2017-05-24 dai*******
Recommend 2017-05-21 nig*******
Highly Recommend 2017-05-20 sas*******
Highly Recommend 2017-05-18 ntp*******
Highly Recommend 2017-05-18 cut*******
Recommend 2017-05-17 ema*******
netural 2017-05-15 kue*******
Highly Recommend 2017-05-12 pos*******
Highly Recommend 2017-05-11 kho*******

Seller Information

Zantelle

  • Address : 1002 JALAN BUKIT MERAH #04-01
Item Q&A(91)
No. Question & Answer Member Date Status
NOTICE How do I file for exchange/replacement/refund? Seller
FAQ How to submit return or exchange from the buyer's end? Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.

26785618 Glass ball with cork lid with lights nic******* 2017-05-09 Answered
Hi
Interested to buy three Large glass balls with cork lid with lights. Do you have anymore Large size ones? And want only white lights. Thanks!
 
[Re] Glass ball with cork lid with lights
Hi, our largest cork-lid jar with white light is 16cm tall. You can find it under our "terrarium glass vessels II" category. Hope it is suitable for you.
26740581 Glass dome and round glass dome mem******* 2017-05-05 Answered
Hi, may I know when these will be available please?
 
[Re] Glass dome and round glass dome
Hi, there! Both bell-shaped glass dome and round dome are available under our "terrarium glass vessels" category. Kindly let us know if you encounter problems in ordering.
 
[Re] Glass dome and round glass dome
I'm asking because after placing into cart, it states 'this item is temporarily out of stock' for both. Should I just ignore and go ahead with the purchase then?
 
[Re] Glass dome and round glass dome
We just tried out the process and did not come across an "out of stock" msg. It could be a one-off system error. Please go ahead with the purchase and see if the problem persists. We will contact Qoo10 if it does.
 
[Re] Glass dome and round glass dome
Thanks for your reply.
 
[Re] Glass dome and round glass dome
you are welcome
26471343 Inquiry for the item from pos**** pos******* 2017-04-13 Answered
Hi seller,
Regarding glass bottle with led colorful lights. Are we able to select the light from thise colors? Or is it automatically keep changing and cant stop at a certain color?
 
[Re] Inquiry for the item from pos****
hi there, is automatically keep changing and can't be stopped unless turn it off totally.
26346367 Inquiry for the item from lyn**** lyn******* 2017-04-03 Answered
Glass ball - 16cm
Please advise if stock is available?
Thanks.
 
[Re] Inquiry for the item from lyn****
hi there, yes, instock. May purchase online now :)) Thanks
26259319 Hanging Glass Ball with Stand jan******* 2017-03-27 Answered
Hi, can i purchase the hanging glass ball without the stand? Can it be cheaper if so?
 
[Re] Hanging Glass Ball with Stand
hi there, can. Will be cheaper ... may send us email at zantelleshop@gmail.com
 
[Re] Hanging Glass Ball with Stand
emailed you
 
[Re] Hanging Glass Ball with Stand
Hi there, replied
26140511 Glass Ball (Flat Base) with Cork Lid (With White Light) chu******* 2017-03-16 Answered
Hi Zantella

Can i check with you if you do sales in bulk for the Glass Ball (Flat Base) with Cork Lid (With White Light) ?

I would need around 50 to 100pcs.

If you do, kindly let me know the price in bulk and lead time.

Thank you!
Best Regards

Chuan Wei
 
[Re] Glass Ball (Flat Base) with Cork Lid (With White Light)
hi there, yes, we do. please email us at zantelleshop@gmail.com
26117228 Glass Ball 15 cm tli******* 2017-03-14 Answered
Hi! May I know if the Glass Ball 15cm will be restocked soon?
 
[Re] Glass Ball 15 cm
hi there, may take 3 weeks to arrive since a customer has just bought all the stock.
25437552 Enquiry about round glass dome tt8******* 2017-01-16 Answered
Hi,

I have recently ordered a round glass dome from you. It is larger than the ones I got from you last year.

Do you still have the smaller size round glass domes?
 
[Re] Enquiry about round glass dome
Hi, thank you for ordering from us. We currently only has one size of round glass dome as far as I know. I will check with my colleague, who is on leave today, about the smaller size round dome you once ordered and get back to you later. Thanks and regards

hi there,
This is to confirm that we only have one size. If slightly larger, it could be due to produced by different manufacturer (as we are now getting from another better manufacturer).
 
[Re] Enquiry about round glass dome
Hi, thanks for the clarification!
 
[Re] Enquiry about round glass dome
You are most welcome!

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