Princess Pink
Princess Pink Join Fellow
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POWER MINISHOP RATE 90%
★ NATURAL SUN ★ Body and Family Mild Sun Milk Oil Cut Sun Cream Power Long-Lasting Sun Cream Aqua Sun Gel Baby Mild Sun Lotion The Face Shop TheFaceShop faceshop
28 items sold
9.91

The Face Shop★ NATURAL SUN ★ Body and Family Mild Sun Milk Oil Cut Sun Cream Power Long-Lasting Sun Cream Aqua Sun Gel Baby Mild Sun Lotion The Face Shop TheFaceShop faceshop

See all The Face Shop items

Notice

Subject Register Date
Changes to orders Seller 2017-01-10
No reimbursement for loss/damage of Normal Mail packages Seller 2015-01-07
In the event that there are problems with your order Seller 2014-07-25
more
Manufacturer/
Place of origin
The Face Shop / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description NATURAL SUN Body and Family Mild Sun Milk, Oil Cut Sun Cream, Power Long-Lasting Sun Cream, Aqua Sun Gel, Baby Mild Sun Lotion
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
519 (Based on 538 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (194)

Customer Photo Review board
Jun 20, 2017
lim*******

Highly Recommend good purchase

Repeat order. Always fast and good

Natural Sun:Super Perfect Sun Cream

+ Add this option
Jun 19, 2017
sen*******
Jun 14, 2017
nik*******
Jun 08, 2017
shi*******
Jun 08, 2017 2
too*******

Customer Review (538)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 20, 2017 lim*******
Highly Recommend Jun 20, 2017 hoa*******
Highly Recommend Jun 19, 2017 sen*******
Recommend Jun 19, 2017 jul*******
Highly Recommend Jun 16, 2017 xiu*******
Highly Recommend Jun 14, 2017 nik*******
Highly Recommend Jun 14, 2017 WAN*******
Highly Recommend Jun 12, 2017 tan*******
netural Jun 08, 2017 shi*******
Highly Recommend Jun 08, 2017 too*******

Seller Information

Princess Pink

  • Address : 596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597
Item Q&A(52)
No. Question & Answer Member Date Status
NOTICE Changes to orders Seller
NOTICE No reimbursement for loss/damage of Normal Mail packages Seller
NOTICE In the event that there are problems with your order Seller
FAQ I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
Why is there this difference?
Seller

The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.

27272457 Inquiry for the item from min**** min******* 2017-06-17 Answered
Can you help provide the full ingredient list for the Sun creams? Thanks!
 
[Re] Inquiry for the item from min****
Dear customer,
There are 2 ways you can find that:
Method 1. Via the TheFaceShop website:
Go to http://www.thefaceshop.com/mall/product/category.jsp?cate_seq=12
Navigate to the product you want to check. For example, the Power Long Lasting variant is here:
http://www.thefaceshop.com/mall/product/product-view.jsp?dpid=AF004336
Scroll down until you see the section 주요성분 (or "find on page" using your browser function). Copy and paste the section into Google Translate, and you will see the English translation of the ingredients listing.
Method 2. Visit your local TheFaceShop retail outlet and view the product and ask the sale staff there. After that, you can come back online to purchase at a much lower price.
Thank you
Best regards,
Princess Pink Shop
27270020 Oil clear sun cream lim******* 2017-06-17 Answered
Hi!
I would like to know what is the expiry date for the oil clear sun cream?

Thank you.
 
[Re] Oil clear sun cream
Dear customer,
Our current batch expires in 2019 February.
Thank you
Best regards,
Princess Pink Shop
26463107 Inquiry for the item from phi**** phi******* 2017-04-12 Answered
Hi seller,

May I know when will you restock your power longlasting sun cream?
 
[Re] Inquiry for the item from phi****
Dear customer,
We have stock. You can place your order now.
Thank you
Best regards,
Princess Pink Shop
26218902 Expiry Date of Baby Mild Sun Lotion tin******* 2017-03-22 Answered
Hi, may I know the expiry date of this product? Thanks
 
[Re] Expiry Date of Baby Mild Sun Lotion
Dear customer,
Our current batch expires in 2019 February.
Thank you
Best regards,
Princess Pink Shop
25972677 [About Item] Related Inquiries wen******* 2017-03-02 Answered
Hi, what is the expiry date for the body milk? Thanks.
 
[Re] [About Item] Related Inquiries
Dear customer,
Our current batch expires as follows:
2019 August
Thank you
Best regards,
Princess Pink Shop
25547417 [About Item] Related Inquiries tan******* 2017-01-24 Answered
Hi, may I know the expiry date for no shine hydrating sun cream?
 
[Re] [About Item] Related Inquiries
Dear customer,
Our current batch expires in 2019 March.
Thank you
Best regards,
Princess Pink Shop
25422322 [About Item] Related Inquiries goh******* 2017-01-15 Answered
What is the expiry date?
 
[Re] [About Item] Related Inquiries
Dear customer,
The expiry dates are in 2018-2019. Please tell us which specific item, and we can get our warehouse staff to check.
Thank you
Best regards,
Princess Pink Shop
 
[Re] [About Item] Related Inquiries
Aqua sun
 
[Re] [About Item] Related Inquiries
Dear cusotomer,
For that type, our current batch expires in 2019 April.
Thank you
Best regards,
Princess Pink Shop
25314738 order #199073790 pre******* 2017-01-06 Answered
For my order #199073790, payment made on Dec 19. I have not receive my order, please advise.
 
[Re] order #199073790
Dear customer,
You order was confirmed on 19 December and the package was sent by Singpost unregistered mail on 22 December. It usually takes 2-4 business days for delivery, but in some cases there can be delays. Long delays or loss are rare (under 1% in our experience), but because we send out thousands of packages these cases crop up. Unfortunately, as you selected Singpost unregistered mail, we are unable to track your package.
Attached is a picture of the batch with your package circled. Please check the address.
Please also check if someone received the package on your behalf. As it is possible your package may not fit into a letterbox, it could also be at your area post office in case noone was home at the time of delivery, so please check there also.
We will inform our logistics provider in Singapore to keep a lookout for your package in case it is returned to sender.
Best regards,
Princess Pink Shop


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