★ The Face Shop ★  LOVELY ME:EX MAKE ME STAR WATERPROOF GEL LINER 2-in-1 Eyeliner Eye Shadow
Buyer's Satisfaction

mallThe Face Shop★ The Face Shop ★ LOVELY ME:EX MAKE ME STAR WATERPROOF GEL LINER 2-in-1 Eyeliner Eye Shadow

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Subject From Date
In the event that there are problems with your order Seller 2014-07-25
Manufacturer/Place of origin The Face Shop / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description The Face Shop LOVELY ME:EX MAKE ME STAR WATERPROOF GEL LINER Eyeliner Eye Shadow 01 Black Cat 02 Choco Latte 03 Indigo Blue 04 Disco Purple 05 Sky Fever 06 Celebrity 07 Peach Shower 08 Moon Silver
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 286 (95%)
This chart shows buyer's satisfaction level.
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Photo Review(65)
Customer Review (299)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
10800393

Delivery took so long. I expect to receive within a week. Used the product and n…

del******* 2014-08-27 Neutral
10698127

Nice and natural colour! Does not smudge easily. Delivery was very fast!

aud******* 2014-08-19 Highly Recommend
10631258

Nice colour, will repurchase if good

ker******* 2014-08-13 Recommend
10610921

Fast Delivery and Cheap... Haven't try yet.. If good will purchase more..

sha******* 2014-08-12 Highly Recommend
10554409

Nice product. Packing could be improved.

nur******* 2014-08-07 Recommend
10553842

Value for money and prompt delivery!

lou******* 2014-08-07 Recommend
10540954

very difficult to sharpen the eyeliner. the tip will be out of shape. kept shar…

dzi******* 2014-08-06 Not Recommend
10521912

Received in good condition. Thanks seller.

ann******* 2014-08-05 Highly Recommend
10514434

★ The Face Shop ★ LOVELY ME:EX MAKE ME STAR WATERPROOF GEL LINER 2-in-1 Eyeliner…

che******* 2014-08-05 Highly Recommend
10489475

Very fast delivery! Happy with my purchase. Thanks for the free gift.

sft******* 2014-08-02 Highly Recommend
Item Q&A(29)
No. Question & Answer Member Date Status
NOTICE In the event that there are problems with your order Seller
13737549 Eyliner shu******* 2014-07-01 Answered
  Does this need sharpening?
Or is it the turn from the top type?
 

[Re] Eyliner
Dear customer,
This product is that type that can be sharpened.
Best regards,
Princess Pink Shop

11976805 moon silver the******* 2014-01-21 Answered
  will there be stock for moon silver? if so, when will they be coming?
 

[Re] moon silver
Dear customer,
Moon silver has been out of stock at the manufacturer for many months. It may be a discontinued product. We are not optimistic about getting it any time soon.
Best regards,
Princess Pink Shop

11976799 moon silver the******* 2014-01-21 Answered
  will they be restock for moon silver?
 

[Re] moon silver
Dear customer,
Moon silver has been out of stock at the manufacturer for many months. It may be a discontinued product. We are not optimistic about getting it any time soon.
Best regards,
Princess Pink Shop

10941162 the liner broke! jov******* 2013-11-03 Answered
  Hi, can I check this liner once broke then can't use already ? I can't find any place which can push the liner out , what should I do with it ?
 

[Re] the liner broke!
Dear customer,
Even though the liner outer area looks like it is made of plastic, it is actually made of lacquered wood. You can sharpen it like a pencil (use a dedicated liner sharpener for hygene), until it is too short to hold in your hand.
Best regards,
Princess Pink Shop

10006460 Urgent Acc******* 2013-09-07 Answered
  Hi, can i receive my item before 10th of sept? I just sent in my order. It's really urgent and i need your help. My cart no is 84442469 .
 

[Re] Urgent
Dear customer,
As discussed, We have sent your package out by Singpost today, it may get to you by 10 Sep. It may get to you later.
Best regards,
Helen Lee

9908022 Shimmer? bea******* 2013-08-31 Answered
  Hi is the eyeliner glittery/shimmery?
 

[Re] Shimmer?
Dear customer,
Yes, there is glitter, which reviewers say is subtle. You can check this review out as it has lots of pictures of the effect of the eyeliner:
http://happyplasticcases.blogspot.kr/2012/11/the-faceshop-make-me-star-waterproof.html
Best regards,
Princess Pink Shop

9813448 35325904 mic******* 2013-08-25 Answered
  I had ordered on 5 aug for 01, but till now i did not received my item.
Kindly check.
 

[Re] 35325904
Dear customer,
You order was confirmed on 5 Aug and the package was sent by Singpost unregistered mail on 6 Aug. It usually takes 2-4 business days for delivery, but in some cases there can be delays. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages these cases crop up.
Unfortunately, as the delivery mode was Singpost unregistered mail, we are unable to track your package. If you email us at sgsales@korea-direct.com with your cart number, we can verify the delivery address with you and give you a picture of the package so you can verify the address. (If we post the details here, your personal details would be visible to the public.)
Best regards,
Princess Pink Shop

9708738 08.moon silver jj.******* 2013-08-18 Answered
  Will u re-stk for moon silver?
 

[Re] 08.moon silver
Dear customer,
This colour was out of stock at the manufacturer the last few times we restocked, so we're not sure when it will be available again.
If you want an email alert when it is available, you can use the form here:
http://www.korea-direct.com/
Best regards,
Princess Pink Shop