Princess Pink
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The Face Shop ★ Rice Water Bright Cleansing / Ceramide Moisture / Mango Seed TheFaceShop faceshop
982 items sold
5.50

The Face ShopThe Face Shop ★ Rice Water Bright Cleansing / Ceramide Moisture / Mango Seed TheFaceShop faceshop

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Customer who recommended this item
11617 (Based on 11834 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $80.00 in a cart.
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Notice

Subject Register Date
Changes to orders Seller 2017-01-10
No reimbursement for loss/damage of Normal Mail packages Seller 2015-01-07
In the event that there are problems with your order Seller 2014-07-25
more
Manufacturer/
Place of origin
The Face Shop / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description The Face Shop Rice Water Bright Cleansing Foam, Lip / Eye Remover, Rice Bran Cleansing Foam / Rice Ceramide Moisture Cream/Emulsion/Toner, Mango Seed Cleansing Foam

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (3,872)

Customer Photo Review board

Highly Recommend Received in good condition

Good buy and received in good condition

Range:Rice Water Bright | Type:#1A Cleansing Foam 300ml(+S$3.49)

+ Add this option
Oct 16, 2017
agm*******
Oct 16, 2017
che*******

Highly Recommend Fast delivery

Fast delivery and received un good condition. Thks

Range:Rice Water Bright | Type:#1A Cleansing Foam 300ml(+S$3.49)

+ Add this option
Oct 15, 2017
fas*******

Highly Recommend well received, and prompt!

well received, and prompt!

Range:Rice Ceramide | Type:Moisture Toner (New Design)(+S$6.48)

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Oct 15, 2017
xix*******

Highly Recommend Item received in bubble wrap

Repeated customer. It is cheaper then retail and arrives at ur doorstep!

Range:Rice Water Bright | Type:#2 Lip|Eye Remover 120 ml(+S$1.49)

+ Add this option
Oct 15, 2017
qzu*******

Customer Review (11,834)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 16, 2017 Tho*******
Highly Recommend Oct 16, 2017 agm*******
Highly Recommend Oct 16, 2017 zay*******
Highly Recommend Oct 16, 2017 che*******
Highly Recommend Oct 16, 2017 ans*******
Highly Recommend Oct 16, 2017 ang*******
Highly Recommend Oct 16, 2017 Mee*******
Highly Recommend Oct 15, 2017 fas*******
Highly Recommend Oct 15, 2017 xix*******
Highly Recommend Oct 15, 2017 pky*******

Item Q&A(453)

Status
Question & Answer
Date
Member
Notice
Seller

To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.

Notice
Seller

If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.

Notice
Seller

We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.

FAQ
Seller

The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.

Answered
2017-10-04
val*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-29
Cyr*******
User

Hi Seller, Can I check whether my daughter age 11 yr can use the Rice Water Bright Cleansing Foam?

User

Dear customer,
The products are for adults, not children, but are mild and should not be a problem for teenagers as well. However, to be sure, you should consult a medical professional on using adult skincare products on children of that age.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-09-06
rod*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-27
beh*******
User

1) What is the expiry date of cleansing cream 400g?

2) What is the difference between cleansing milk and cleansing cream? Aren't both of them make up removers?

3) Will cleansing milk or cleansing cream cause the skin to feel dry after use?

4) Is cleansing milk or cleansing cream more suitable for acne prone skin?

Thank you!

User

Dear customer,
Our current stock expires in 2020 February.
The Cream is thicker texture than the Milk.
They do no cause skin to dry.
Both are for generally all skin types.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-08-17
j@j****
User

Hi, whats the expiry date for cleansing milk and foam? Rice water bright series

User

Dear customer,
Our current batches expire as follows:
Cleansing Milk -- 2019 September
Cleansing Foam 150 ml -- 2020 May
Cleansing Foam 300ml -- 2019 August
Rice Bran Cleansing Foam -- 2019 November
Thank you
Best regards,
Princess Pink Shop

Answered
2017-08-16
leo*******
User

Dear seller, is your products original? Why the face shop logo was different from retail shop? And the wording not clear also?

User

Dear customer,
We are a Korea-registered company. Our products are authentic and the same as those sold in retail stores in Korea. Our transactions (purchases as well as sales) are legal and reported to the Korean regulatory authorities.
Please send us pictures to show what you mean.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-08-14
viv*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-14
viv*******
User

Secret Inquiry

User

Secret Inquiry

Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597
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