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★theplus★ 6 STYLE Ruffled T-shirts / Plus Size T-shirts / LINEN


Customer who recommended this item
69 (Based on 86 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
※ How to Request for Return / Exchange ※ Seller 2017-09-07
※ Notice _ About Duty ※ Seller 2017-02-20
Manufacturer/
Place of origin
other country Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (20)

Customer Photo Review board
Sep 24, 2016
pau*******
Sep 15, 2016 1
cal*******
Aug 21, 2016 1
fio*******

Highly Recommend Fast delivery N good product but material too warm

Fast delivery N good design but material too warm for weather now

model:#02. tee | Color:skyblue | ★plus option★:ivory(+S$13)

May 09, 2016 1
Ng_*******

netural Ok , material so so

Material so so, design is nice

model:#01.onepiece | Color:pink | ★plus option★:none

May 01, 2016 1
Sha*******

Customer Review (86)

Customer Review board
Rating Feedback Date Written by
netural Sep 24, 2016 pau*******
Highly Recommend Sep 15, 2016 cal*******
netural Sep 14, 2016 nor*******
Recommend Sep 01, 2016 soo*******
Recommend Aug 24, 2016 sus*******
Recommend Aug 21, 2016 kar*******
Recommend Aug 21, 2016 fio*******
Recommend Aug 02, 2016 viv*******
Recommend Jul 28, 2016 tay*******
netural Jul 26, 2016 gol*******

Item Q&A(8)

Status
Question & Answer
Date
Member
Notice
Seller

You can request for cancellation after completing payment and if product has not been dispatched by then, cancel request is approved and you can receive refund. But, in case seller has already dispatched product, cancellation request can be rejected.
You can request for return / exchange within 7 days after being delivered.
The return cost and/or indemnity may be charged to you after you return the item.

The return/exchange request cannot be made in following cases:
Request due to change of mind is made after 7 days following delivery date
Item is used or damaged
Sealed package is opened
Too much time has passed and product value has so decreased that its re-sale is not possible
Components of items(including free gift) have been used or lost

For any inconvenience regarding Cancellation/Return/Exchange, please contact "Item Q&A" or "Live Talk".
We are not able to respond to the messages sent to the e-mail address.

Notice
Seller


Once the payment exceed $400 at one cart number, duty will be imposed.
So, if your payment exceed $400, please divide your order
and make the payment under $400 per a cart.

We will not take the responsibity or do the refund for "Duty Related" problem.
Please kindly recheck your order when you place your order.

Thanks for your reading.

Answered
2016-09-14
nor*******
User

I think till now I have not received my blouse. May I know what happen?

User

Dear customer.
First of all, thanks for your notice about this problem.
Forgive us, but there are no order that we can confirm.
We apologize for this incovenience.
But, please let us know about your order
Order number, Cart number and the date that you had placed your order.

After that we will confirm about this problem.

We will look forward your reply, thanks a lot.

Answered
2016-05-21
hap*******
User

Hi when will you restock model 01 and 04?

User

Dear, thanks for your interest.
We are so sorry, but as the weater getting hot at Korea, the productive company didn't produce the item anymore.
So, we cannot restock the item.
We are so sorry about this.

Once again, thanks for your interest.
We will drag new and good item to our shop, so, we hope you like those item.
Thanks a lot.

Answered
2016-05-10
car*******
User

Hi. I have just received my order - Anais flare sleeve midi dress. The size is too big. Can I return the purchase?

User

Dear, thanks for your interest.
We send a message about the detail of refund process.

Thanks for your interest again.

Answered
2016-05-08
tye*******
User

Order No: 172327077

I received my order on the 05 May 2016 and defective Arm Pit Area (photo attached). Due to the poor workmanship,
there is a hole under the Arm pit area. This is not acceptable to me and I request for a refund. Appreciate your soonest
reply.

User

Dear, we apologize for this inconvenience.
We will handle your refund immediately.

We will send a message about the detail process of the refund.
So, please check the message.

Once again, we apologize for this problem and thanks for your generosity.

Answered
2016-05-01
jul*******
User

When will item #2 tee be available? I'm v keen on both black and white options.

User

Dear, thanks for your interest.
Forgive us, but the item is totally out of stock, so we cannot restock the item.
We apologize for that we didn't inform about this inadvance.

We had trying to restock the item, but the productive company don't make the item anymore, so we cannot restock them.
We apologize for this problem again, and thanks for your interest.

Answered
2016-04-21
ele*******
User

Dear Seller,

170044758 my order no.

I received my order on the 19 April 2016 and wrote on the defective collar. I would appreciate if you would let me
know what are the options do I have on this item. Can I have it exchange or do I refund? Or I cannot do anything
with it but accept it? Please reply soonest possible.

Thank you

User

Dear, thanks for the purchase and we apologize for this confusion.
Actually, all of the item looks like that.

However, if you want a refund or exchange, we will inform about the detail process to you.
So, if you want to refund or exchange, let us know.

once again, thanks for your purchase, and we apologize for this confusion.

User

If I want to exchange, how do I go about the exchange? Can I know the process?

Thank You

User

Dear, thanks for your generosity.
We sent a message about the excahnge process.

However, please keep in mind that all of the item has same sweing status.

Once again, thanks for your generosity.

User

Dear, thanks for your interest and the purchase.
We apologize for this confusion.
Actually the dress is not a deffected one.
However, if you want to exchange the items, please send back the item by Registered Small Packets(AIR) service. We will send a item again.
But you should pay shipping fee(around $12.70) for using the Sending Overseas service. And also you have to pay to us $7, the fee that we resend the item to you.
If you okay about this, we can exchange the item.
Adreess : The plus interactive
501, Youngpung Bldg., 627, Hannam-dong, Yongsan-gu, Seoul, Korea (Post Number 04410)
Send the item to this adress.
And, please keep in mine this,once you send the item, it takes long time to us to check that item and send another item. And during a restocking process, some problems might be occured. So, please kindly understand about this.
Once again, thanks for your interest.

Dear Seller, thank you for your unfavourable reply. Pls be assured that

User

Dear, we apologize for that you feel upset.
We will handle your order as soon as possible.
Please send the item to us, if you want a exchange.
Once again, we apologize for this inconvenience.

User

Dear Seller,

Thank you for your offer but it is too costly and time wasting to exchange. I have already done my own alteration.

Thank You, case closed.

User

Dear, we apologize for this inconvenience.
We will improve out service, and try to never make this problem again.
Once again, we apologize for this problem and thanks for your interest.

Answered
2016-04-18
xii*******
User

Hi Seller

When will my order be ship out? I ordered on 13th April and till now, there is no update. Please check. Thank you.

User

Dear, we apologize for this delay.
We send a message to you, please check the message.
You can check the details about this situation.
Thanks for your generosity. And once again, we apologize for this.

Answered
2016-04-14
ede*******
User

Hi may i know what is the plus option item?

User

Dear, thanks for your interest.
You can find the plus option at the bottom of the produt's detail page.
Plus option is a scarf.
Once again thanks for your interest, and I hope it help.

Address
18 Hakdong-ro 4-gil, Gangnam-gu, Seoul 2F, Skybldg.,
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