||How do I file for exchange/replacement/refund?
||How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.
|27409972 ||Inquiry for the item from ser**** ||ser******* ||2017-06-28 ||Answered|
|27370186 ||Inquiry related delivery from lim**** ||lim******* ||2017-06-26 ||Answered|
| ||Hi |
Is it possible to self collect instead of delivery ? As i need the item soon for a vacation.
If Qexpress delivery , how many working days will it be delivered ?
Thanks and regards
[Re] Inquiry related delivery from lim****
Hi replied to your email. Thanks
|27324397 ||Inquiry from ken**** ||ken******* ||2017-06-21 ||Answered|
| ||Hi, |
Won the bid for 3 covers.
How do I place order 3 different sizes?
[Re] Inquiry from ken****
sorry not able to choose for auction..
|27319603 ||Delivery by this Friday ||sia******* ||2017-06-21 ||Answered|
| ||If I purchase today can I get it by this Friday? |
[Re] Delivery by this Friday
Hi possible via q express delivery. Please leave a note at 'memo to seller'. Thanks
|27114377 ||Request for Exchange of Transparent PVC luggage cover ||ss7******* ||2017-06-05 ||Answered|
| ||Dear Singapore Dream, |
So sorry to trouble you but the 26inch case i ordered is unexpectedly much too large for my 24inch AmericaTourister even when it is expanded. Kindly arrange to exchange it with the 24inch type. Thank you.
Btw, the reason i ordered the 26inch type was because of the misunderstanding of the indication of measurement error of 1-2cm & after reading others reviews that some of them found theirs too smail... Infact i made a measurement of my American tourister, the measurement is within the size spec of the 26inch. :))
Kindly let me know when is the earliest time for the exchange as my mum will be travelling soon. I can meet up with you or bring the item to your shop so as to avoid further delay. Thanks again.
[Re] Request for Exchange of Transparent PVC luggage cover
Hi for details, please email to firstname.lastname@example.org together with order number. Thanks
|27096501 ||Inquiry from cyt**** ||cyt******* ||2017-06-03 ||Answered|
| ||Hi, I would like to hv 2 24" cover. Would there b new stock coming in? |
[Re] Inquiry from cyt****
hi yes ard 1week. thanks
|27080037 ||Inquiry for the item from ama**** ||ama******* ||2017-06-01 ||Answered|
|26996221 ||Extra pc ||teo******* ||2017-05-25 ||Answered|