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[ShopSmart Travel Store] Travel Organizers|Travel Essentials Necessities Bags Accessories Luggages


Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(shopsmart2012@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [ShopSmart Travel Store] Travel Organizers|Travel Essentials Necessities Bags Accessories Luggages

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BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
17760 (Based on 19187 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (5,185)

Customer Photo Review board
Jul 21, 2017
vav*******
Jul 21, 2017
sho*******

Highly Recommend good buy

Good buy and thanks for the free gift (red in the pic)

Item:TR21 New Shoebag Ver2 | Color:Grey(+S$6)

+ Add this option
Jul 21, 2017
eil*******

Highly Recommend Fast delivery & gd quality

Fast delivery & gd quality

Item:TR24 6pcs Travel Set | Color:Blue(+S$4)

+ Add this option
Jul 21, 2017
nkh*******

Highly Recommend 2nd purchase

Good! Fast delivery. Repeat purchase

Item:TR03 BIB | Color:Black

+ Add this option
Jul 19, 2017 1
mic*******

Customer Review (19,187)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 22, 2017 che*******
Recommend Jul 22, 2017 min*******
Highly Recommend Jul 22, 2017 ccm*******
Highly Recommend Jul 21, 2017 vav*******
Recommend Jul 21, 2017 sho*******
Highly Recommend Jul 21, 2017 smz*******
Highly Recommend Jul 21, 2017 eil*******
Highly Recommend Jul 21, 2017 nkh*******
Recommend Jul 21, 2017 sam*******
Recommend Jul 21, 2017 chi*******
Item Q&A(376)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Refund Policy Seller
NOTICE Shipping & Delivery Seller
NOTICE Why choose ShopSmart? Seller
FAQ Why choose ShopSmart? Seller

1) We offer value-for-money deals. Feel free to compare prices. 2) We ship your item fast. Same-day to next-day shipping. 3) We have ready stock in Singapore. 4) Bulk orders available. Pls email to enquire. 5) We provide fast turnaround for returned and exchanged items. 6) We accept self-collection of items at our Office, pls email to enquire. 7) We accept direct exchanges of defective items at our Office, pls email for more details. 8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping. 9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more! 10) We have no purchase limit qty (as long as stock is available) Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!

FAQ Shipping & Delivery Seller

Delivery options 1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. 2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html Qxpress Tel. No.: 6661-9100 Qxpress Email: info@qxpress.sg Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

27731263 Inquiry related delivery from ms_**** ms_******* 2017-07-22 Unanswered
27640087 Inquiry for the item from ste**** ste******* 2017-07-16 Answered
What is the measurement of TR14 UNDERWEAR POUCH VER2?
 
[Re] Inquiry for the item from ste****
What is the measurement of TR14 UNDERWEAR POUCH VER2?
 
[Re] Inquiry for the item from ste****
Hi,

The size for underwear Pouch ver2 is 280x140x145mm. Thanks!

Regards,
ShopSmart
27480887 about item nih******* 2017-07-04 Answered
Hi :) Do u have an email? :)
 
[Re] about item
ShopSmart2012@hotmail.com

Regards,
ShopSmart
26671506 Inquiry related delivery from lin**** lin******* 2017-04-29 Answered
Hi hi, if i place an order now, around when will you be able to mail it out?
 
[Re] Inquiry related delivery from lin****
Hi,

Our next working date will be on May 2. Thanks!

Regards,
ShopSmart
26267006 Enquiry on Sky Blue Pattern Toiletry Bag xue******* 2017-03-27 Answered
Hi,

Just want to clarify if the item below is the same as Blue Dot (picture below Navy Dot)?

Pattern Toiletry Bag
Color : Sky Blue(+$5.00)

Thank you.
 
[Re] Enquiry on Sky Blue Pattern Toiletry Bag
Hi,

Sky Blue is uniform color. Navy dot is navy with dot color. Thanks!

Regards,
ShopSmart
25993512 6pc Travel Organiser & Waterproof Shoebag onl******* 2017-03-04 Answered
Hi,

Restock for Navy Dot 6pc Travel Organiser and Navy Dot Waterproof Shoebag?

Thanks.
 
[Re] 6pc Travel Organiser & Waterproof Shoebag
Hi,

Navy dot for 6pcs Travel set and waterproof shoebag are avaialbe right now. You can process order now. Thanks!

Regards,
ShopSmart
25754994 [About Item] Related Inquiries ken******* 2017-02-13 Answered
Hi there, I'm looking at purchasing 500 sets of the 4, 5 or 6 pc travel organizer for promotion. Will need the items in end Apr. what will the unit cost be? Possible to make it $5 a set or less?
 
[Re] [About Item] Related Inquiries
Hi,

Please kindly drop us an email at ShopSmart2012@hotmail.com for bulk purchase enquiries. Thanks!

Regards,
ShopSmart
24520934 Damaged Product dm_******* 2016-11-08 Answered
Hi Seller,
My order #192897892. Cart no. : 106288853.
I've received the product yesterday, opened and put my stuff inside already when i realized that the zip is spoiled :((
Definitely cannot use it, very disappointed. Will I get refund or will you send me the new one please?
Kindly advice, thanks!

Regards,
Dewi
dm_singgih@yahoo.com
 
[Re] Damaged Product
Hi,

Please email us at shopsmart2012@hotmail.com, Thanks!

Regards,
ShopSmart

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