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POWER MINISHOP RATE 90%
[TSP] SONGHE - 10KG THAI FRAGRANT RICE!| QUALITY RICE!【Free Shipping!】
185 items sold
32.50

[TSP] SONGHE - 10KG THAI FRAGRANT RICE!| QUALITY RICE!【Free Shipping!】


Customer who recommended this item
1555 (Based on 1573 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (758)

Customer Photo Review board

Highly Recommend Well received

Well received thanks......

Rice:01. SongHe Fragrant Rice 10KG

+ Add this option
Oct 20, 2017
koh*******
Oct 20, 2017
tan*******
Oct 20, 2017
pat*******
Oct 20, 2017
Yvo*******

Highly Recommend Delivery in the same day. Thanks

Delivery in the same day. Thanks

Rice:01. SongHe Fragrant Rice 10KG

+ Add this option
Oct 19, 2017
lyw*******

Customer Review (1,573)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 20, 2017 koh*******
Highly Recommend Oct 20, 2017 tan*******
Highly Recommend Oct 20, 2017 sal*******
Highly Recommend Oct 20, 2017 Lau*******
Highly Recommend Oct 20, 2017 sio*******
Recommend Oct 20, 2017 len*******
Highly Recommend Oct 20, 2017 Mur*******
Highly Recommend Oct 20, 2017 pat*******
Highly Recommend Oct 20, 2017 Yvo*******
Recommend Oct 19, 2017 wkc*******

Item Q&A(49)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Unanswered
2017-10-19
myi*******
User

Hi Seller,

May I know when will delivery my order? It has been more than 11 days and no response until now. My order no is 231113664.

Thanks

Answered
2017-09-30
d.w*******
User

how to redeem $5 coupon for songhe 10kg rice?

User

Dear Customer,

Currently the coupons can be found at the event pages.
http://www.qoo10.sg/sp/979

Thank you!

Answered
2017-09-27
rcg*******
User

Hi i have been send in by email for the cancellation an no delivery or redelivery by this month end, but till now i do not receive any reply of the about to be refund or resend the delivery??????
so what do you want - collected the money and no reply??????????
BTW, a reply of the above matter is it necessity? You have been IGNORE THE MATTER FOR ALMOST A MONTH?????

User

Dear Customer,

We have sent the order out using QXpress normal shipping, should arrive by this week.

Thank you!

Answered
2017-09-20
aml*******
User

You ad states FREE shipping. How to achieve that?

User

Dear Customer,

There are two ways to acheive free shipping.
1. By purchasing items over $70 in Qoolife store, you will be able to enjoy free shipping for qxpress.

2. You can click on the qxquick delivery option, and pick your desired shipping time. As qxquick is now free

Answered
2017-09-19
nih*******
User

Hi. Can you allow 2 qty per purchase? Thanks

User

Dear Customer,

Due to the weight limit it will be hard to allow 2 qty per purchase.

Thank you!

Answered
2017-09-16
joa*******
User

Hi, I would like to check is maximum 3 quantity per person you stated on daily deal but it seem like only can purchase 1? Please clarify.

Thanks

User

Dear Customer,

The limited is for the promotion not the QTY of the item.

You may purchase the rice in a separate cart.

Thank you!

Answered
2017-09-13
nhn*******
User

Error in your price setting. Please check. Attached screen shot for your reference.

User

Dear Customer,

We sincerely apologise for the error,

You may kindly re-order the rice as the price has been fixed.

Thank you!

Answered
2017-09-13
man*******
User

How to buy?

User

Dear Customer,

We sincerely apologise for the error,

You may kindly re-order the rice as the price has been fixed.

Thank you!

Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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