TWENTY20
TWENTY20 Join Fellow
961 Fellows
MINISHOP RATE 90%
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[Twenty20]All Flat price★6Type 2~3 Color ★2015 new style★ winter jacket / high quality leather jacket Blazers /winter jacket/rider jacket/short jacket/small suit coat /PU Leather New Arrival/ synthet


Customer who recommended this item
131 (Based on 134 reviews)
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
About shipping fee to exchange and return Seller 2015-12-03
Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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Customer Review (134)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 27, 2016 hui*******
Recommend Mar 06, 2016 val*******
Highly Recommend Feb 28, 2016 rai*******
Recommend Feb 16, 2016 jer*******
Highly Recommend Feb 16, 2016 xbb*******
Highly Recommend Feb 03, 2016 mir*******
Recommend Jan 26, 2016 een*******
Highly Recommend Jan 23, 2016 ste*******
Highly Recommend Jan 23, 2016 ave*******
Recommend Jan 21, 2016 der*******

Item Q&A(27)

Status
Question & Answer
Date
Member
Notice
Seller

Thank you for purchasing the Twenty 20.

If return reason caused by customer(color,size etc),customer need to pay round trip shipping fee.

For partly or whole return,customer need to pay back initial shipping fee and

pay return shipping fee.

Our shop is doing free shipping,the price of product isn't included shipping fee.

Exchange, refund, please contact us within 7 days of receipt of goods.

We will satisfy in a better product.

Thank you.

Please be kindly understand.

Answered
2016-02-24
lee*******
User

Hi. Pls refer to previous correspondence for wrong size sent to me. Order no 162244793 .

Hi. But in my case, its NOT my fault that the wrong size got sent. Why is it that I have to bear shipping costs for this exchange? Its unfair to the customer - did you know?

I ordered Size M. Pls check my order details. But I received Size S due to the mistake on your side. I'm ok to send back the item to you for the exchange if you bear the return shipping costs. Please note that the reason behind the exchange is due to the mistake on YOUR side and NOT mine. Hence, why should the buyer bear part of the costs/ loss for the exchange?

Otherwise, to simply request customer to bear return shipping costs/ loss cannot be considered fair business practices.Its more important to see who caused this situation in the first place and then decide who should bear the responsibility for it.

This encounter makes one lose faith in your company. Although your product has nice quality but putting yourself in a consumer/ buyer's shoes, being made to suffer loss due to mistake on your side, is it fair? Does it reflect well on your company?

I ordered Size M but was sent Size S. You should bear the full return shipping costs if you were to request for this exchange seems more fair. Another option seems to be to cancel or refund this order.

Pls get back on this.

User

Hi!! Customer!!

There is a misconception.
Customers do not pay for shipping.
We will pay the shipping costs.

but
Customer first sent to us
Cancel the card as shipping

Did you understand ??

I'm very very sorry
Q10 will ask Singapore cooperation.

Thanks you very much!!

Answered
2016-02-05
lee*******
User

Hi. My order no is 162244793 which I ordered under your other listing. It is for a leather jacket. I ordered design
TW 180 in Wine colour and Size M but I received it in Size S. Pls check my order details. You sent the wrong size to me.

Size S is too small for me. What should I do in this case?

Pls get back soon.

Thank you.

User

Hi!! Customer!!

I'm very very sorry!!
Wrong size product!!
Snap and send photos

I'm sorry I'm late reply.
I'm very very sorry!!
Have a good day!!

Answered
2016-01-26
jim*******
User

Hi, may I know how do I get rid of the creases on the jackets?

User

Hi! Customer!!
Material is synthetic leather goods
So, Please weak steam
Wrinkle spreads

Thanks you very much!!
Have a good day!!

Answered
2016-01-21
lem*******
User

Do u have stock for4 tw147 black ?

User

Hi coustomer!!
Good morning~~!!
we have a TW147 black 'M'size
Do you wish to talk, please

Thank you very much!!
Have a good day!~~

Answered
2016-01-10
nic*******
User

hello,

what is the shoulder width of model 151 M size please? thanks

User

Hi! customer!!

TW 151 type sholder size

s size - 39
m size - 40

The size of the product can have error of 1~3cm,
depending on the measurement locastion, and the
color difference iteulsu according to monitor resolution.

Thanks you very much!!
Have a good weekend!!

Answered
2016-01-06
Dia*******
User

May I have the measurements of the armhole for TW148, both size S & M?

User

hi!! customer!
tw148
armhole - smail - 22cm
armhole - mideum - 22.5~23cm

Thank you very much!!
Have a good day!!

Answered
2016-01-02
jac*******
User

Hi can I check when will I receive if I order it today ?

User

Hi customer!!
Order today
Receive after 5 to 7 degrees

Thank you very much!!

Answered
2015-12-25
clu*******
User

For the M, chest is bigger for 148. However, sleeve width is much smaller. Is there some error? Which model's cutting is bigger?

User

Hello
Different designs
s, m different sizes.
Please refer to Table Size

Address
Nonhyeon 2(i)-dong, Gangnam-gu, Seoul 27-6
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