TWENTY20 Join Fellow
MINISHOP RATE 90%
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[Twenty20]All Flat price★6Type 2~3 Color ★2015 new style★ winter jacket / high quality leather jacket Blazers /winter jacket/rider jacket/short jacket/small suit coat /PU Leather New Arrival/ synthet


Notice

Subject Register Date
About shipping fee to exchange and return Seller 2015-12-03
Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 131 (97%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (52)

Customer Photo Review board

not recommendneturalrecommendHighly recommend Item received

Very fast delivery and jacket is very nice,comfortable when wearing..

Type:TW149 | Color&Size:black-m

+ Add this option
Mar 06, 2016 0 0
val*******
Feb 28, 2016 0 0
rai*******

not recommendneturalrecommendHighly recommend good quality

Ordered last thursday.. received just now.. very fast! So happy!!

Type:TW149 | Size & Color:s-brown

Jan 26, 2016 1 0
een*******
Jan 17, 2016 0 0
onn*******
Jan 14, 2016 1 0
swe*******

Customer Review(134)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-03-27 hui*******
not recommendneturalrecommendHighly recommend 2016-03-06 val*******
not recommendneturalrecommendHighly recommend 2016-02-28 rai*******
not recommendneturalrecommendHighly recommend 2016-02-16 jer*******
not recommendneturalrecommendHighly recommend 2016-02-16 xbb*******
not recommendneturalrecommendHighly recommend 2016-02-03 mir*******
not recommendneturalrecommendHighly recommend 2016-01-26 een*******
not recommendneturalrecommendHighly recommend 2016-01-23 ste*******
not recommendneturalrecommendHighly recommend 2016-01-23 ave*******
not recommendneturalrecommendHighly recommend 2016-01-21 der*******
Item Q&A(27)
No. Question & Answer Member Date Status
NOTICE About shipping fee to exchange and return Seller
21135721 Wrong size sent to me lee******* 2016-02-24 Answered
Hi. Pls refer to previous correspondence for wrong size sent to me. Order no 162244793 .

Hi. But in my case, its NOT my fault that the wrong size got sent. Why is it that I have to bear shipping costs for this exchange? Its unfair to the customer - did you know?

I ordered Size M. Pls check my order details. But I received Size S due to the mistake on your side. I'm ok to send back the item to you for the exchange if you bear the return shipping costs. Please note that the reason behind the exchange is due to the mistake on YOUR side and NOT mine. Hence, why should the buyer bear part of the costs/ loss for the exchange?

Otherwise, to simply request customer to bear return shipping costs/ loss cannot be considered fair business practices.Its more important to see who caused this situation in the first place and then decide who should bear the responsibility for it.

This encounter makes one lose faith in your company. Although your product has nice quality but putting yourself in a consumer/ buyer's shoes, being made to suffer loss due to mistake on your side, is it fair? Does it reflect well on your company?

I ordered Size M but was sent Size S. You should bear the full return shipping costs if you were to request for this exchange seems more fair. Another option seems to be to cancel or refund this order.

Pls get back on this.
 
[Re] Wrong size sent to me
Hi!! Customer!!

There is a misconception.
Customers do not pay for shipping.
We will pay the shipping costs.

but
Customer first sent to us
Cancel the card as shipping

Did you understand ??

I'm very very sorry
Q10 will ask Singapore cooperation.

Thanks you very much!!
20952827 Wrong size sent and received lee******* 2016-02-05 Answered
Hi. My order no is 162244793 which I ordered under your other listing. It is for a leather jacket. I ordered design
TW 180 in Wine colour and Size M but I received it in Size S. Pls check my order details. You sent the wrong size to me.

Size S is too small for me. What should I do in this case?

Pls get back soon.

Thank you.
 
[Re] Wrong size sent and received
Hi!! Customer!!

I'm very very sorry!!
Wrong size product!!
Snap and send photos

I'm sorry I'm late reply.
I'm very very sorry!!
Have a good day!!
20807135 crease jim******* 2016-01-26 Answered
Hi, may I know how do I get rid of the creases on the jackets?
 
[Re] crease
Hi! Customer!!
Material is synthetic leather goods
So, Please weak steam
Wrinkle spreads

Thanks you very much!!
Have a good day!!
20757892 Stock for tw147 black lem******* 2016-01-21 Answered
Do u have stock for4 tw147 black ?
 
[Re] Stock for tw147 black
Hi coustomer!!
Good morning~~!!
we have a TW147 black 'M'size
Do you wish to talk, please

Thank you very much!!
Have a good day!~~
20593986 151 size nic******* 2016-01-10 Answered
hello,

what is the shoulder width of model 151 M size please? thanks
 
[Re] 151 size
Hi! customer!!

TW 151 type sholder size

s size - 39
m size - 40

The size of the product can have error of 1~3cm,
depending on the measurement locastion, and the
color difference iteulsu according to monitor resolution.

Thanks you very much!!
Have a good weekend!!
20544887 Measurement Dia******* 2016-01-06 Answered
May I have the measurements of the armhole for TW148, both size S & M?
 
[Re] Measurement
hi!! customer!
tw148
armhole - smail - 22cm
armhole - mideum - 22.5~23cm

Thank you very much!!
Have a good day!!
20493207 Delivery timing jac******* 2016-01-02 Answered
Hi can I check when will I receive if I order it today ?
 
[Re] Delivery timing
Hi customer!!
Order today
Receive after 5 to 7 degrees

Thank you very much!!
20413278 148 vs 149 clu******* 2015-12-25 Answered
For the M, chest is bigger for 148. However, sleeve width is much smaller. Is there some error? Which model's cutting is bigger?
 
[Re] 148 vs 149
Hello
Different designs
s, m different sizes.
Please refer to Table Size

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