JessCloset Join Fellow
Brand Qstore
16,486 Fellows
POWER MINISHOP RATE 90%
7.9000

Unisex plain round neck T-shirt. DIY prints / customization prints


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 5 (62%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (4)

Customer Photo Review board

not recommendneturalrecommendHighly recommend Cheap price, delivery ok

Cheap price and delivery by post is ok.

Colour:White | Size:XL

+ Add this option
Jul 01, 2016 0 0
zai*******

not recommendneturalrecommendHighly recommend Received well

Items received in very good condition.

Colour:White | Size:3XL

+ Add this option
Apr 06, 2016 0 0
san*******

not recommendneturalrecommendHighly recommend Fast delivery via normal mail

Good plain white t shirt. Thank you seller!

Colour:White | Size:M

+ Add this option
Mar 24, 2016 0 0
ele*******
Sep 05, 2015 0 0
tan*******

Customer Review(8)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-07-01 zai*******
not recommendneturalrecommendHighly recommend 2016-04-06 san*******
not recommendneturalrecommendHighly recommend 2016-03-24 ele*******
not recommendneturalrecommendHighly recommend 2016-01-10 est*******
not recommendneturalrecommendHighly recommend 2015-09-17 key*******
not recommendneturalrecommendHighly recommend 2015-09-05 tan*******
not recommendneturalrecommendHighly recommend 2015-08-31 lim*******
not recommendneturalrecommendHighly recommend 2015-08-20 joa*******
Item Q&A(8)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

23582664 Enquiry fea******* 2016-08-24 Answered
  Hello good evening, may I know if the white plain tee is very sheer? Or is it on the thicker side? Thank you so much!
 

[Re] Enquiry
Hi, Thanks for your message, The white top is sheer. N its not thicker. Regards Jesscloset

22438419 How do I order customized prints for the tees? Kei******* 2016-05-21 Answered
  Would like to have customized prints on the tee for a family event. How do we indicate or go about doing it
 

[Re] How do I order customized prints for the tees?
Hi, Thanks for your message. We only sell the tee. We does not customized any prints. Sorry for any inconvenience.
Regards Jesscloset

20091194 Kid alc******* 2015-12-02 Answered
  Do u have kid tshirt purple?
 

[Re] Kid
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset

19578649 Kids green round neck tshirt Ste******* 2015-10-24 Answered
  Hi Seller,

I would like to get a kids size plain green tshirt for my 6 year old boy. When would the stocks be back again?
 

[Re] Kids green round neck tshirt
Hi,
Thanks for shopping in our shop. Unfornately we can't get more stock until end Nov.
Regards
Jesscloset

19185740 order ; 153020290 SELENA GEORGETTE BLOUSE TOP #2096 she******* 2015-09-23 Answered
  Hi I haven't received my order , it was ordered on 17/9/2015.
can you check if its sent out?

Thanks
 

[Re] order ; 153020290 SELENA GEORGETTE BLOUSE TOP #2096
Hi
Thanks for your message. We're sorry to hear that your parcel hasn't arrived. Your parcel was sent on 18 Sep. Could you please check that the address you registered in the system is correct?
If the address is correct, your parcel should still get to you. I have seen some parcels delayed by Singpost and arrive up to 4 weeks late! If they are unable to deliver a parcel then it usually gets returned to us, in which case we then re-send it to customers.
Please give it a bit more time. If it doesn't arrive by 16 Oct (4 weeks after the delivery date as per our policy), please send your enquiry to JessClosetCS@gmail.com and then we decide what to do. Meanwhile we will also check our return address again to see if it has come back to us. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.)
Regards,
Joey

 

[Re] order ; 153020290 SELENA GEORGETTE BLOUSE TOP #2096
Hi there

There is no issue with me address. Kindly check.

Thanks

 

[Re] order ; 153020290 SELENA GEORGETTE BLOUSE TOP #2096
Hi
As there's no tracking number, we're unable to trace the delivery status. Since the address is correct, it's possible the parcel is still on its way to you. Please give it a bit more time. If it doesn't turn up by 16 Oct, please email your order number 153020290 to JessclosetCS@gmail.com and we'll assist you further with this issue. Regards, Jesscloset

 

[Re] order ; 153020290 SELENA GEORGETTE BLOUSE TOP #2096
Hi Joey

I understand but Oct 16 is too long. This is because I have ordered from other vendors and all have arrived with
no problem. So far neither have i experienced lost mail to date.

Kindly counter check if you had sent?

Thanks!

 

[Re] order ; 153020290 SELENA GEORGETTE BLOUSE TOP #2096
Hi
The parcel was sent on 18 Sep. If it cannot be delivered, Singpost will usually return it to us. At this stage, all we can do is wait. We will get back to you on this as soon as we hear from Singpost. Sorry for the inconvenience caused. Regards, Jesscloset

 

[Re] order ; 153020290 SELENA GEORGETTE BLOUSE TOP #2096
Hi it has arrived , finally.

Thank you.

 

[Re] order ; 153020290 SELENA GEORGETTE BLOUSE TOP #2096
Hi
Glad that you have received your parcel. Thanks
for your patience. Have a great weekend!!!
Regards
JessCloset

19175358 size joa******* 2015-09-22 Answered
  are ylu selling kids size t-shirt?
 

[Re] size
Hi, thanks for your message. I am sorry but we are unable to get any stock from the supplier. Sorry for any inconvenience. Thanks, Joey

19033708 sizing ngc******* 2015-09-11 Answered
  what size should i take for size 12? reviews said that size not true and smaller. Should i take a larger size ?
 

[Re] sizing
Hi
Could you email the your shoulder width and bust or armhole to armhole measurement to JessclosetCS@gmail.com? We'll double check them against our stock tomorrow. Regards, Jesscloset

19020699 DIY prints geo******* 2015-09-10 Answered
  hi, can I customize my wordings on the t-shirts?
 

[Re] DIY prints
Hi
Thanks for your query. We're are sorry but we do not offer such a service. The shirts are sold without any prints. Regards, Jesscloset

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