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Unisex Skin Shoes Aqua Shoes Swimming Shoes Sport Shoes Water Shoes Hiking Rafting Snorkeling Canoe
86 items sold
6.80

Unisex Skin Shoes Aqua Shoes Swimming Shoes Sport Shoes Water Shoes Hiking Rafting Snorkeling Canoe


Customer who recommended this item
526 (Based on 579 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
more
Manufacturer/
Place of origin
Shanghai Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (232)

Customer Photo Review board

Highly Recommend Aqua shoes.

Comfortable and light weight... Good!

Item:MY03 | Color:Blue | Size:42-43 (XXL)(+S$3.10)

+ Add this option
Sep 21, 2017
cat*******

Highly Recommend Satisfied with the quality product

Received with thanks :)

Item:CT01 | Color:Pink | Size:38-39 (36-37)(+S$3.10)

+ Add this option
Sep 19, 2017
nov*******

Recommend Hope it can last

A bit thick.. but ok serves its purpose i suppose

Item:CT01 | Color:Dark Green | Size:46-47 (44-45)(+S$3.10)

+ Add this option
Sep 15, 2017
sis*******

Recommend Okok

Delivery took 6 days. $9.90 hopefully it last then it will be gd huy

Item:CT02 | Color:Yellow | Size:40-41 (38-39)(+S$3.10)

+ Add this option
Sep 12, 2017
Ste*******

Highly Recommend Ct02 yellow

Size just nice,delivery abit too slow..

Item:CT02 | Color:Rose | Size:36-37 (35)(+S$3.10)

+ Add this option
Sep 09, 2017
han*******

Customer Review (579)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 21, 2017 cat*******
Highly Recommend Sep 21, 2017 tsn*******
Highly Recommend Sep 19, 2017 nov*******
Recommend Sep 18, 2017 tri*******
Highly Recommend Sep 17, 2017 zen*******
Recommend Sep 15, 2017 sis*******
Recommend Sep 12, 2017 Ste*******
Highly Recommend Sep 11, 2017 974*******
Highly Recommend Sep 09, 2017 han*******
Highly Recommend Sep 08, 2017 jon*******

Item Q&A(39)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

We offer free Normal Mail if you purchase over $25 items in our shop. In order to enjoy this promotion, important things to take note and follow:

- All items must be under the same cart number
- All purchases must chose “Normal Mail" as your shipping method, if not system will not be able to waive the shipping fee for you.

**Please note we are packing our orders according to the order list, hence we will not know if you have purchase more than $25, it is important to follow the above for system to auto calculate.

Singpost normal mail - This is a non-traceable mailing method where Singpost will deliver the parcel direct to your letterbox but there is a RISK with mail will be lost or delayed by Singpost.

Notice
Seller

We offer free Qxpress if you purchase over $50 items in our shop. In order to enjoy this promotion, important things to take note and follow:

- All items must be under the same cart number
- All purchases must chose “Qxpress" as your shipping method, if not system will not be able to waive the shipping fee for you.

**Please note we are packing our orders according to the order list, hence we will not know if you have purchase more than $50, it is important to follow the above for system to auto calculate.

If above steps are not followed and shipping fee is incurred, seller will not be doing any refunds.

Answered
2017-08-31
job*******
User

Hi Seller,

Is this Unisex Skin Shoes suitable for children to go sailing and surfing and other water sports? Will water sips in easily?
If I place order by 1st September 6pm (public holiday), am I able to receive it on Monday or Tuesday because my son has lesson on Wednesday 6th Sept early in the morning.
Look forward to your reply soonest. Thanks :-)

User

Dear customer,

The design for the shoes are suitable for water sport. If you make an order on 1/9/2017, the order only be process by Monday, so that you are unable to receive the parcel before Wednesday.

Thank you

Answered
2017-08-26
sts*******
User

Hi! My son wears UK12/US13. What size should I order? I need shoes by 3 Sep. In case they don't fit, how to change?

User

Hi

You may takes the measurement of your son's feet it will be more accurate. As we are unable to ensure the measurement of your son's feet as well. If you had found out the he is unable to fit in after you had received the shoes, you can email to jlulateam@gmail.com to request for exchange.

Thank you

Answered
2017-08-11
nor*******
User

I ordered on 2 August and up till today 11 August I am still not receiving it. Can somebody please help to check & explain? This is the very first time that I'm not receiving an order made on Qoo10. I'd like a REFUND.

User

Dear customer,
the item has been dispatch by normal mail on 4/08 it usually take 4-7working days to deliver,
due to via singpost we are unable to check the status of the parcel, Please wait for few more working days to receive the parcel also check your mailbox

Thank you

Answered
2017-07-08
soh*******
User

Hi, buy 2 free shipping? But there is no normal mail option for me to choose?

User

hi the promo not available already

Answered
2017-06-24
vs6*******
User

Hi, may i know if the CT02, is the sole 2cm thick? Or 2mm? How abt the rest of the models? Same as well?

User

Dear customer,

no it is about 1-1.5 cm thick.
the sole is the same for all models.

thank you

Answered
2017-06-02
tra*******
User

Did any buyer receive underwear as a free gift? Cos i ordered a jacket together with a pair of shoes. The system showed that both items were sent out on the same day. However, i just received a pair of shoes with an underwear instead! Is this a free gift or this shop is a scam?

User

Dear customer,

we are so sorry for our neligence mistake, please help us by sending an email to jlulateam@gmail.com
our support team will get back to you asap.

thank you
regards
JLULA Team

User

Appreciate your prompt reply. Already emailed u. Pls kindly check. Thank you.

User

Our support team will get back to you.
thank you

Answered
2017-05-20
rem*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-04-30
zhe*******
User

Hi, if I were to order the shoes today, can they reach me before Sunday, 7 th May?

Thanks.

User

Hi

Due to PH our office will only open on 2nd may. we will pass the parcel to qxpress within 2-4may. once qxpress pick ip it will take 1-3 days to deliver

Thank you

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