- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Fast delivery and good value for money.
Item receive yet to test out the robot
VBot was delivered within 8 days. Extremely good & thick bubble-wrapping. On top of that, two boxes to "protect" Vbot. There was at least one earlier comment that Vbot was noisy when working. This is our first robotic vacuum cleaner, thus we can only compare it with our Bosch and Hitachi traditional vacuum cleaners, Vbot is definitely much quieter. Ours is Sky Blue & we love the colour! Some extra "spare parts" are given free: paper filter, sweeping bristles & cleaning sheet. Instruction booklet is in Chinese. We used it for 3 times already.more review
A little noise produced during operation, but generally works well. Suction power moderate.
Have tried other vacuum robot n this is an improvement as it sweep, mop with cloth patch n finally vacuum all the dust. Definite suitable for a small studio apartment or large bedrooms. Added floor cleaning chemicals to the mop cloth patch n 1st time was a good effort cleaning the dust, fine litter. Suction GAP is quite small but manage to hold a tissue paper for the whole cleaning time 1 hour. Charge battery for full 4 hours b4 use. Hope this will lengthen life of this battery. Instructions in Chinese but use quite intuitive. Like.more review
How to order the white sheet for the robot?
Dear Customer,We are dealing that, please wait, thanks.Hi, Do you mean the white dust mopping paper? Thanks.(Jun 16, 2017 11:04)
Hi! I bought his robot cleaner a short while ago and it was great until today when it just stopped working. The motor makes a constant humming noise, even if charging, but it isn't moving. What should I do?Thanks for your help. Natasha
Dear Customer,Please advise your order number, we will check and help you as soon as possible.Thanks.
109305352 ordered 16 March 2017Thanks
Dear Customer,The Cart no. you provide may be wrong. It consist 2 items: lip & makeup blender. Please advise correct order no. of the robot cleaner.Thanks.
Hi! I think I have uploaded a picture of my cart order. Lip and make up blend are not things I have ever bought! Thank you!
I sent you the cart number...the order number is...209625136Thank you!
Dear Customer,We are dealing that, please wait, thanks.Hi, You said the motor is working as the cleaner make humming noise. So I suggest you can check if it get stuck. Or you can open it if parts inside is broken, it must be send back for repairment. Anyway, you can find out the reason first and we will give some solutions and then you decide to return for repairment. Thanks.(Jun 15, 2017 10:29)
Now my other robot I bought at the same time is also not working. Please inform me how to get them fixed. They are very new and have been properly maintained. Am quite surprised both are faulty already. Thank you.
Dear Customer,We are dealing that, please wait, thanks.Hi, We can provide you the warranty for repairment. I think it is not a troubles. And if you can have it solved in Singapore, we are glad to have you the compensation. If you want us to do the warranty. Please send us and we can get you both two cleaner reapired. Thanks.(Jun 26, 2017 15:38)
Thank you. Please send us your contact - address and number. Thank you.
HiThe return address is: Room 101-1,Building T13,Bolin International Trading and Business Center, Shicha Road, Shijing Sub-district, Baiyun District, Guangzhou, Guangdong Province, PRC.Tel: 13926052353 receipient: Ye Wei You can send it by Singapore Post office, and please remember to write down the phone number on the package so that we can have notice from post office one it is arrived. By the way, you can also give us the tracking number. Bye
Are you able to provide the 3-pin power cord instead of 2-pin power cord?The last unit ain't bought was a 2-pin power cord and I have to purchase an additional adaptor for charging
Dear Customer,We are dealing that, please wait, thanks.Hi, The charger of the cleaner is US plug, but we will give you a 3-pin adapter so that you can use it in singapore. thanks.(Jun 02, 2017 11:06)
After my first purchase from you, I was planning to buy more items.But I notice that you are adding shipping charges to each item - and your shipping charges are quite high too.(See the attached screenshot). Why would you need multiple shipping charges to send out a single consignment?
Dear Customer, I am sorry that they are different items, the Shipping rate will be added according to Qty, the oversea transport needs cost, hope your understanding, thanks.
Wow, 30% additional mark-up as shipping charges!That does not appear sensible or attractive to me. Thank you for replying.I have decided not to buy.
Dear Customer, Sorry for that, we will try to improve it, and hope we can serve you next time, thanks.
Hi Seller,Just want to find out the warranty period and where about is the local agent incase the machine break down.
Dear Customer,We are dealing that, please wait, thanks.Hi, We have no agent in Singapore so you can have that send back and ask repairement from us. But the shipping fee is at your cost. The warranty is one year after you bought it. thanks.
So how to replace the battery?
Dear Customer,We are dealing that, please wait, thanks.Hi customer, The batteries is not sold alone and we can't sending battery to overseas customers alone. Maybe we will sell the battery after we find some way to deliver batteries.
Di you sell extra batteries?
Hi, Sorry that the battery is not sold alone.
Is this in stock? How long is the delivery?
Hi, The cleaner is in stock and the delivery might take one week at least, as this one is sending from china. Usually, customer can have it in 8 days afer they placed the order.
There isn’t any posted question about item.